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Wat is JustCall?

JustCall is een cloudgebaseerd telefoniesysteem waarmee bedrijven telefoonnummers uit 58 landen kunnen verzamelen en deze als lokale nummers kunnen laten verschijnen bij hun klanten. Het systeem stelt je in staat om meer lokaal te lijken voor je internationale klanten en prospects, waardoor je vertrouwen opbouwt en hun vertrouwen wint. JustCall biedt je het platform dat je nodig hebt om je internationale klanten op een uniforme locatie te beheren en met hen te communiceren via een eenvoudige en duidelijke oplossing.

Wie gebruikt JustCall?

Het is bedoeld voor groeiende verkoop- en ondersteuningsteams.

JustCall Software - 1
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JustCall Software - 3
JustCall Software - 4
JustCall Software - 5

Twijfels over JustCall? Vergelijk met een populair alternatief

JustCall

JustCall

4,1 (160)
US$ 19,00
maand
Gratis versie
Gratis proefversie
91
33
4,3 (160)
4,2 (160)
4,2 (160)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 25,00
maand
Gratis versie
Gratis proefversie
128
27
4,5 (263)
4,2 (263)
4,3 (263)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over JustCall

Gemiddelde score

In totaal
4,1
Gebruiksgemak
4,3
Klantenservice
4,2
Functies
4,0
Prijs-kwaliteitverhouding
4,2

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Matthew
Matthew
Director in Frankrijk
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Fast implementation, great support team

5,0 5 jaar geleden

Opmerkingen: Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and integrations that weren't part of the normal set-up. The software works great - both inbound and outbound calls, but the thing that really sets the company apart is the support. I've thrown some next level problems at them, expecting them to say "sorry, but no" - I always get "sure, no problem". Well done.

Pluspunten:

It's so simple to set up. From purchasing the number, through to setting up complex redirects, configuring end user devices and support is outstanding.

Minpunten:

Not much, maybe they could have a few more integrations, but maybe I should also ask them if they could make them!

Angie
Recruiter in VS
Olie en energie, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Efficient text messages company!

5,0 vorige maand Nieuw

Opmerkingen: My overall experience for over a year has been good! I like JustCall a lot and I plant to continue to use it!! my business has been affected in a positive way thanks to JustCall! We have seen good results and financially has been affordable for us!

Pluspunten:

I like how convinient it is for me to reach out to candidates! I dont need to have a yearly plan just a monthly cost and I get charged for the text messages I use. Most of the texting companies offer yearly plans but according to my business I wouldnt need to text candidates all year around.

Minpunten:

I would say, customer service should improve.

Reactie SaaS Labs

vorige maand

Wow, your feedback absolutely made our day, Angie! Your appreciation for JustCall's convenience and flexibility warms our hearts, and we're thrilled to hear it's helped your business thrive. We hear you loud and clear about customer service. We're constantly striving to improve and your feedback fuels our efforts to provide even better support. We're so happy to be a part of your success story and look forward to supporting your continued growth with JustCall! Cheers!

Kyra
Customer Success in VS
Consumentendiensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

A Versatile Service

3,0 4 jaar geleden

Opmerkingen: JustCall's wide range of functionality has been invaluable to our team's productivity, and the flexibility they provide for modifying existing features and building new ones has been impressive. The interface could use an update.

Pluspunten:

JustCall has a wide range of functionality. Their name is a misnomer because they do so much more than "just call". The features we use the most are calling, call transferring, texting, and texting campaigns. JustCall integrates so nicely with Hubspot, which is a literal lifesaver for our team. You can also create saved text templates so you don't have to type out the same message if you're sending it multiple times a day. JustCall's support team is relatively responsive (chatbot on site) and can usually accommodate special requests for new features or modifications of current ones. This has been really nice for our team.

Minpunten:

JustCall's support team is based in India, and the language barrier can occasionally become an issue. Sometimes calls drop, the interface isn't super appealing, and the Chrome extension that allows you to easily text or call often has issues. Using the same account with more than one user is difficult at times, as notifications will only go to one user, and the notifications don't always update automatically so you have to refresh manually a lot.

Reactie SaaS Labs

2 jaar geleden

Hi Kyra, Thank you for taking the time to leave us a detailed review. We truly appreciate your feedback. We are thrilled to hear that you are enjoying the Justcall features and the HubSpot integration. Regarding the issues, Please mail us at [email protected] and we will be there to help you throughout.

Ramona
Office manager in VS
Machine- en installatiebouw, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

It’s good but could be better

4,0 4 weken geleden Nieuw

Opmerkingen: When there is a concern it takes a long while to get help and they don’t get back to you with updates. New features are nice but there should be more

Pluspunten:

I like the ease and how they are constantly trying to upgrade what they do

Minpunten:

Customer support is not always helpful and not always around

Reactie SaaS Labs

4 weken geleden

Thank you Ramona for your feedback. Appreciate it. We strive to be there for you whenever you need us, and we're truly sorry if that wasn't always the case. We're actively working to improve our response times and communication channels, so you can always reach a helpful representative quickly.

Judah
Director of Operations in VS
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Solid system with reasonable rates

4,0 7 maanden geleden

Opmerkingen: Very good. Strong support and quick responses. Straightforward features are easy to use and manage.

Pluspunten:

Easy to set up and manage. Simple dashboard with straightforward features.

Minpunten:

Calls randomly drop. Contacts aren't always saved after adding them. Minimum of 3 seats for certain tiers.

Reactie SaaS Labs

6 maanden geleden

Hi Judah, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. With respect to the contacts not reflecting on account, could you kindly explain this in detail over a mail? Please share details about the issue at [email protected] and we'll get back to you at the earliest. Thank you for taking the time to share this with us. It means a lot to our team.