Elromco

Best moving and storage software on the market for independent moving companies.

Pluspunten:

The foundation and direction of this software puts it top of the class. I am impressed with the feature set from the beginning and love to hear about the new features and updates planned for the future. MoveBoard by Elromco has already set the standard by which all moving software is compared. The client portal is the first of its type in the industry. It creates a process that appeals to majority of moving clients. I like the flexibility of the software. If a client wants to self service - its a breeze. If I have a high end client that doesn't want to do anything on their own - we can take care of it on our end. The initial setup was extensive but now that it has been customized it doesn't need much tweaking, I consider that a pro. I like having the ability to customize the software to quote how I want and live within those parameters.

Minpunten:

The biggest complaint is the customer support, but that has been getting better over time. I signed up as a user of the software just after it was released, so I have experienced a lot of the growing pains. I know this will improve and improve as the company matures and its already getting better. My only other issue is the lack of features to service commercial and or recurring clients. But this is already a feature they are working on rolling out very soon. Follow ups for either online quoting or in home estimates would be great - but these are minor inconveniences.

Moveboard sooftware is good for small moving companies

Opmerkingen: Overall experience is good. It is good enough for small companies. I am not sure if MoveBoard by Elromco can meet corporate moving companies requirements.

Pluspunten:

MoveBoard software has been developed by Elromco company.It is a user-friendly software which meets basic needs for running a moving service business. I guess we were amongst the first customers who started using this platform. Elromco constantly add new features that allows to stay with Elromco and not search another software.

Minpunten:

Elromco doesn't have support 24/7. It would be helpful to get support in the late business hours as sometimes our movers struggle with closing digital contracts. There is no direct support number you can call at in the evening, and if their office is located in a different time zone than they close 3 hours earlier.

Great software for the money. Since it's relatively new to the market place it's glitchy but good.

Opmerkingen: It helps us to run our moving company more efficiently by providing customers and foreman with an electronic bill of lading and allowing foreman to collect credit card payments on the spot. Great software.

Pluspunten:

Pretty easy to learn and use. I really like the paperless bill of lading system. The office and foreman find it helpful.

Minpunten:

They are still developing the software and ironing out the kinks so it is kind of glitchy at times.

Stellar, time relieving program that allows our business to operate seamlessly in one system!

Opmerkingen: Time relief, organization, all in one location of client files!

Pluspunten:

User-friendly! Google Calendar synced! The team behind the software has been the icing on the cake. We have operated on another system that was "OK" for a starter use however the customer support was beyond poor. Elromco has been just the opposite with the support! As a very needy client here, I can say that the customer rep. and his team have gone above and beyond in helping with my demands. They have returned every call, responded to every email, taken every suggestion and simply handled it like a rockstar. This team is willing to build and grow as their clients need which is something that is rarely found. They want their clients to be successful and will stop at no end to make sure that they and their software can assist in that success! The software itself is amazing! Giving all access to the clients through a client portal is genius and we have received great feedback on this from our own clients. Clients seem to really feel a comfort in having some control and flexibility on their move details without having to worry about picking up a phone during business hours an reaching someone.. they can simply do it all in the portal! We truly cannot say enough about Elromco and the team!

Minpunten:

Does not carry a weight option for estimates. Seems to be built more for a long distance mover rather than being broadly built for all movers including local service.

Amazing Software and Customer Service is Top Notch

Opmerkingen: We don't lose customer anymore everything is keep on software platform that is easy to use and easier to follow up with customer. Customer no longer have to worry about receiving wrong rates cause they sign for everything.

Pluspunten:

Everything really 1) Online quotes, small calculator, friendly user face, book online, dispatch, custom BOL. Everything you need for moving company and they keep adding features.

Minpunten:

Slower with some features but understanding that they have lot of companies that are requesting new features everyday.