Lofty

Serious Realtors' CRM

Opmerkingen: Works equally as well for single Realtors as Teams. Incorporates everything you need to works with clients including texting, emailing and calls inside the software. It's really a one-stop-shop for my real estate business.

Pluspunten:

Totally Realtor centric . If you have a team it has a Team Dashboard showing how many leads and how effectively they are being handled. Includes goals, easy to read analytics and property search for buyers and sellers. Chime also set up my website - now has a 'coming soon' feature for listings that is so easy to use. Great customer support, super responsive and helpful.

Minpunten:

It's many amazing features means you have to learn the product, but Chime makes it much easier as there is a 'Show me how' instruction that walks you through whatever it is you're trying to do, step-by-step. Love it!

Chine makes it easy!

Opmerkingen: My overall experience with Chime was great. They know how important our money is, and have developed a software that makes is very simple.

Pluspunten:

I love how easy it is to use and navigate this software. Transfers and payments are quick. I've never had an issue with them before. I also liked the low to no fees depending on how you use it.

Minpunten:

The only thing that I disliked was the amount of time it took to get my debit card through them. This may just be subjective due to where I live, but I had to wait 2 weeks for it. This makes it difficult to manage my own funds without accessing it.

Multi-IDX integration does not work. I did not try one IDX, as I belong to 4 MLS's

Opmerkingen: Rarely can you talk with customer service. It is like they do not understand as they will send back a message the problem has been fixed, but it has not been fixed. Major problems with market reports, areas, format on mobile phones, multi-MLS IDX searches. Not worth your time or money.

Pluspunten:

CRM appears to be good, but with the IDX and website problems, your customers will never use the website.

Minpunten:

The IDX and website problems go on and on . . . Customer service is fairly responsive, but they never follow through, they seem to never really understand the problem, even after I spend hours sending examples, videos, screen shots, and more to help them understand. I spent over $5000. (12 months) on my dime trying to work with Chime to fix the problems. It plain does not work. You will lose all customers from your site as it does not work as advertised, confuses customers, and once they realize it, they never come back.

CHIME is the best CRM

Opmerkingen: Chime is an awesome CRM it beats out all the competitors with its integrations and consistent updates and improvements.

Pluspunten:

The lead management and system integrations are unmatched.

Minpunten:

Chime tends to crash after every update. There is always a new glitch and support is not helpful.

User Friendliness

Opmerkingen: Im very impressed and chime is now widely accepted and I can use it with many other apps by link. Or seperate by routing vs card. I really am pleased and its now my primary.

Pluspunten:

Its a breeze. Anything you need to accomplish is right there and easy to find. No searching thru drop downs to find answers or functions. Its super secure, I had an app linked that was hacked. Chime was safe and had no attempt.

Minpunten:

I was not sure it was real at first but I tried it out of necessity and did the download. I have no cons, its easy, secure and you can modify any and all notifications.

Chime CRM and IDX Website

Opmerkingen: This CRM/Website is giving me complete control over my database and engagement with clients and leads.

Pluspunten:

I really like the ease of use and support to from CHime to onboard with their CRM and Website. Chime was very responsive and made sure that my onboarding went smooth. I really like the website and the tools to engage leads to convert.

Minpunten:

None at this point. I really dont have anything negative to say about Chime. It has really taken my business to the next level.

Chime has chimed in our sales!

Opmerkingen: Our team has used Chime for the past 8 months and it has significantly improved our business. We have made our own suggestions for system improvement and have seen a good portion of those implemented so far. Our customer success manager - has been fantastic!! We have met face-to-face multiple times and he has kept us updated on our suggestions and has trained us in the great improvements that keep coming from this innovative company. Customer Service has responded to our needs in a reasonable time frame. We love the Smart Plans! We set those up and live on the Tasks all day and stay on top of all the critical transaction details for our clients. The recent ability to match properties to our prospects is expected to be a huge game-changer for the way we do business!

Pluspunten:

Smart Plans, Task managing, Lead capturing, Lead scoring, Lead managing, Property to Prospect matching, Website connection

Minpunten:

Needs to allow for a given lead to be managed as both a buyer and a seller simultaneously.

Chime Review

Opmerkingen: My overall experience with this software was a neutral experience.

Pluspunten:

Chime is very easy to use and track your funding.

Minpunten:

It was confusing to set up at first but once you get it, it's a cakewalk

Chime real estate CRM review

Opmerkingen: Overall, very pleased. The annual cost is well worth it. would recommend to my colleagues .

Pluspunten:

I like most the lead generation, activity tracking. The dashboard is great to keep an eye on activity.

Minpunten:

Sometimes on my android device screen gets garbled, I dont know if its a software problem or my phone settings.

Definitely a great tool to have.

Opmerkingen: Reminders! My follow up was horrible. I am still working on it and this is definitely a big help.

Pluspunten:

What I like most about this software is the fact that it's an all in one tool. Lead gen, CRM, mass e-mailer.

Minpunten:

That I am unable to integrate my Yahoo account. That is probably the only con I have to say about this product.

Is Chime CRM worth upgrading to from Follow-Up-Boss

Opmerkingen: Overall we are happy and frustrated at the same time. When a product is so close to being great it is frustrating that we cannot get the last few frustrations worked out. The Customer support has been great 90% of the time. Occasionally, a silly response is provided by customer support, but I realize they are only communication what they have been told. It seems that feature requests are being taken seriously but I will know for sure when some are in future releases.
Much effort is put into onboarding and training and that was a good experience, however after that my new liaison with Chime seems MIA.

Pluspunten:

The fact that Chime has the key tools necessary for a real Estate CRM and is on target with the implementation of most of them was very intriguing. We love the integration of "Listing Discovery" which is basically an MLS interface that is very convenient for creating Listing Alerts for clients, inserting listings into emails (not supported by the Chime SMS texting), and setting up Hot Sheets for easy listing reviews. We are happy with the Contact Pipeline view that mostly leverages Pipeline stages and Groups (tags and other filters are supported. Very happy Chime Provides basic Transaction Task Management (this feature lured us away from FUB) Very happy with the Chime AI so far it has been more effective than the YLOPO AI with prequalifying our leads.

Minpunten:

The Curaytor provided Website has poor navigation between listings (the "Prev" and "Next" are hidden unless you scroll down the page). potential clients do not realize they can access additional listings within their listing alert. Seems like an easy fix, but it is not being addressed by Curaytor or Chime. The Texting is SMS vs MMS (hard to send nice listing texts with link preview, emoticons, etc. You can only text to one recipient at a time which is not convenient when sending a text to a couple (Chime states they are working on MMS). The contact Search box is hidden unless you hover over a magnifying glass icon slowing things down (please stop being fancy and put a box where it eventually appears). Only one Lead Pond is provided in our package (We were accustomed to more in FUB). Transaction Task Management is a bonus compared to FUB but I wish I could have Transaction Level Custom Fields, the ability to template my transaction expenses/commissions, assign tasks to other members of the team, and reorder the tasks within the template configuration screen.

Don't waste your time, money and keep stress away!

Opmerkingen: the email says that I need to wait until someone calls me to let me know of the next step prior to cancelling the service!!!

Pluspunten:

Nothing to share here, I am sorry...oh may be the last rep that reached out.. She was very nice, too bad she is working for the wrong company

Minpunten:

When you sign, "it is all free and no contract etc" when you ask to cancel there us suddenly a One time Monthly Fee of $500 they charge and for what???The website was not ready for a month, the bill was paid though... Then I have requested the email to be updated with the one connected to my business instead with my personal email...it took more than a month for this to be done.. Then I scheduled a call to go over all with a rep so I can easily understand and implement.. I was given tons of links to watch.. because this is what I am paying the $500 per month ??? I was finally assigned a rep - she was able to explain 80% and the rest again- watch the videos... At this point I reached to another colleague of mine to ask about her experience...and she has a Team...she was so upset because she was paying just like me but the website wasn't ready and set correctly so she can't launch and use it.. BUT WAIT THERE'S MORE After a few more reviews and more research I decided to just cancel.. Called all the reps I have had the opportunity to speak with prior to buying the service and each number goes to a voicemail. Then I started receiving emails from TECH SUPPORT.. I am saving the emails so if you think I am just messing with you call me and I will forward the email... So let me finish quickly here.. After multiple emails from Tech Support - My 1st request to cancel was made on [SENSITIVE CONTENT]... today is [SENSITIVE CONTENT] and I am waiting for them to call me with THE NEXT STEP????

Chime really help my partner to hit our first million in real estate

Opmerkingen: I loved chime because aside from it is very friendly user it has an option to email and text the lead which is very convenient to us coz we already have those in one system, We used other CRM before but since they had very limited options to do we change and use the chime and this is very heaven to us. Kudos to the developer keep up the good work,

Pluspunten:

I also loved the thing we have an AI who texted our lead, drip campaigns as well are really good and also this CRM not pricey.

Minpunten:

None so far, hopefully they will have an option to call directly though the laptop and no bridge number needed for virtual assistant

What a frustrating company to deal with

Opmerkingen: I am not happy at all. The only reason we are staying with this CRM is because we feel stuck with everything we have set up and do not have the time to set up another one right now. I am disappointed on so many levels and have even spoken to some of the "managers" who just feed you BS and do not seem to care. One manager there [SENSITIVE CONTENT HIDDEN] was a total jerk to me because I was upset on the amount of problems I was dealing with for WEEKS.

Pluspunten:

I like the features THAT WORK. Tagging and lead tracking are not too bad but every other CRM offers this.

Minpunten:

I do not even know where to start honestly. They offer a lot but they do not take the time to fix the new things they are implementing and just move on to new features. Working with the tech team (That works overnight by the way if you are in the U.S.) is like pulling teeth. I have several tickets open. I get generic responses and temporary fixes.

Best decision ever.

Opmerkingen: So far, I have had no complaints. Customer service is nice and everything is so simple that there is no cause for mistakes or issues.

Pluspunten:

I love that there is an option to round up transactions and take 20% from your direct deposit each time placing it into a separate savings account. This is a great way to save without actually missing the deducted amount, as you don’t see it in beginning. It’s also a plus that you and a friend receive $50 for a referral!

Minpunten:

My least like about this software is that your able to see your savings balance right on login screen. I wish there was a way to at least minimize it to hide balance just so you aren’t constantly reminded of your balance. It causes your mind to go straight to “oh, there’s money in there.” This results in depending on your savings at times and that isn’t my goal.

Best account management software!

Opmerkingen: I love it

Pluspunten:

It is very easy to use. It helps a lot with account management.

Minpunten:

There is t anything wrong with this software.

Chime review

Opmerkingen: Not really a bad experience just need better costumer service.

Pluspunten:

It's easy to you not difficult at all it's fast and sufficient

Minpunten:

That's it doesn't offer much and some times it doesn't honor the invitation

Best choice i have made in awhile.

Opmerkingen: I would strongly recommend to anyone that is not competing with me.

Pluspunten:

Support and implementation are 2nd to none, my company and i could not be happier. We have been using the system for about 6 months and our follow up and overall customer service has increased 10 fold.

Minpunten:

None yet, the team at Chime has answered or fulfilled any and all issues my team of 100 has thrown at them.

The best CRM for Real Estate Professionals

Pluspunten:

We've had 3 different CRMs before Chime, and once we got Chime it was a game changer. We love the ease of use it brings and highly recommend it to any real estate professional. We use it both for our realtor business and our investment business as well. Pros: - ease of use - seamless sync from web portal to mobile - customer service is top notch

Minpunten:

I don't really see any cons with Chime at the moment. It is not the cheapest product out there, but in life you get what you pay for, and Chime is worth the payment.

Real Estate CRM and website

Pluspunten:

User friendly, professional looking landing pages, CRM, & other tools to grow your business. Ability to send mass emails which appear personal.

Minpunten:

Ad spend is a little high for the quality of the leads you receive, but I have found that to be the norm with most internet leads.

Best crm I've used.

Pluspunten:

Complete tool. Constantly improving their offerings and the customer support team is very responsive.

Minpunten:

Occasional small bugs. App can use improvements. Website should be customizable. Many things work in progress however love the progress

Poor Customer Service

Pluspunten:

Great interface. Very easy to incorporate into your everyday business. The drip campaign functionality works great.

Minpunten:

Extremely poor customer service. If working within a team the admin recieves more features than the rest of the team.

Efficient, straight to the point, and easy to use.

Opmerkingen: Efficient and straight to the point. The features may be overwhelming at times but know you have a great Customer Support to call and its pretty easy to figure out on your own. This makes it easy to call and receive all through your laptop or desktop. Works great with CRM's that only let you call out.

Pluspunten:

The platform is easy to guide through. This makes it efficient in my opinion. It saves time and energy to just get what I need done.

Minpunten:

Can be overwhelming with how many features there are. I have had some random loss of sound and calls during some sessions.

FINALLY

Pluspunten:

Chime almost thinks of everything. Being apart of a team that is coming from several unpleasant experiences with other CRM/IDX website packages, Chime has been the most delicious breath of fresh air. The program is user friendly, connects all leads/clients to their Facebook accounts, and the offers support that is available is amazing. We are so happy with Chime and can't wait to have a longstanding relationship with them!

Website looks good but not seeing the leads I hoped for

Pluspunten:

Website looks good but wanted to see leads that I am not seeing not sure what more I should do would like a call from chime checking on progress but it hasn't happened

Minpunten:

Seems ok to me not enough leads though not sure what more I should do would like chime to follow up and see how things are going but that's not happened