SalesRabbit

Worked Well

Pluspunten:

Sales Rabbit was very simple to use and did what I needed. It helped me manage my sales area and was easy to get customer service.

Minpunten:

It wasn't super good about keeping me up to date with appointments.

The bouncy rabbit

Opmerkingen: I loved the pins, it saved me wasted time knocking on doors that was useful in facilitating more sales. I cant say there is anything better out there.

Pluspunten:

I really like the pin feature that allows me to drop unique color pins on homes that allow me to better know which homes have been contacted and which homes have not been. This is a great resource for follow up visits. it requires a team to still makes solid notes and make sure they are working hand it hand. I also enjoyed the maps functionality.

Minpunten:

I did not love the communication aspect of the app, real time communication is key for me with sales. While I loved the pins and map, I did not love how sometimes it seemed to lag when I was going to a new area, it felt like it was buffering and would load all the pins in one area, it may have been more of an internet issue, but overall I thought there was a lot of good that outweighs the bad. This software works great hand in hand with other sales tools.

Ease of Use

Opmerkingen: I think overall it is more efficient compared to the other software we use

Pluspunten:

Messaging is one of the most useful features i find it easier to communicate

Minpunten:

Just some of the information are a little outdated

Lots of bugs

Opmerkingen: It seemed very promising, but in the end it was very frustrating when our reps couldn't see their pins or areas (amongst other things). More hassle than what we bargained for and headaches all around.

Pluspunten:

I loved that it would show you where your current customers are (when it worked) and it was easy to draw and assign areas. It was really easy for our sales reps to fill in the customer information and payment information usually transferred over to our system pretty well.

Minpunten:

There were many instances this summer where a rep couldn't see his pins and therefore knocked into current customers. Sometimes their areas would diasappear or wouldn't save after having been assigned. Other times it would show multiple pins for the same customer, etc. Sales Rabbit's customer service team (when we could reach them) was always willing and ready to help but they didn't necessarily fix the problem right away because it was more of a programming issue that took time to remedy. Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost.

Great tracking tool for canvass/field rep teams

Pluspunten:

This is the program we use in our canvassing team for lead generation/tracking. They submit their leads and appointments through the Sales Rabbit app. We use a Zapier link to generate email form submissions for our office staff. It streamlines things for our field team. Also, there is a mapping feature where our field team manager can designate neighborhoods to each team lead, so they know which areas they are being dispatched to each day.

Minpunten:

The admin dashboard is a bit dated and the setup for teams/territories can be confusing.