--- description: Ontdek de plus- en minpunten van Dynamics 365 en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Factuurprogramma's](/directory/30015/billing-and-invoicing/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.nl/software/157279/dynamics-365 Pagina: 1 / 235\ Volgende: [Volgende pagina](https://www.capterra.nl/software/157279/dynamics-365?page=2) > Geïntegreerde bedrijfsmanagementoplossing die financiële, klantrelatie- en supply chain-processen automatiseert. > > Oordeel: score van **4.4/5** door 5834 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Dynamics 365? De abonnementen van Office 365 zijn geschikt voor huishoudens, particulieren of zelfs bedrijven. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 5834 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Microsoft - **Locatie**: Redmond, VS - **Opgericht**: 1975 ## Commerciële context - **Beginprijs**: US$ 50,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Italiaans, Japans, Koreaans, Nederlands, Noors, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, India, Japan, Mexico, Verenigd Koninkrijk, Verenigde Staten ## Functies - Administratie - Balans en winst- en verliesrekening - Beheer van supporttickets - Beheer van verkooppipeline - Consolidering/rollup - Contactenbeheer - Contactendatabase - Crediteuren - Dataconnectors - Debiteuren - E-mailmarketing - Factureren - Factuurbeheer - Factuurverwerking - Financiële analyse - Financiële verslaglegging - Gegevensvisualisatie - Geïntegreerde bedrijfsvoering - Grootboek - Inkooporderbeheer - Interactie bijhouden - KPI-controle - Kennisbeheer - Klantenbinding - Leads genereren - Leveranciersbeheer - Onkosten bijhouden - Personeelsplanning - Plannen - Projectbeheer - Provisiebeheer - Rapportage en analyse - Rapportage en statistieken - Real-Time Data - Samenwerkingstools - Tijd en onkosten bijhouden - Toetsing van bankgegevens - Transactiebeheer - Uitgavenbeheer - Verzendbeheer - Voor callcenters - Voor de verzekeringsbranche - Voor vastgoed - Vorderingenbeheer - Werkorderbeheer - Werkprognoses - Winst- en verliesrekening - Workflowbeheer - Zelfserviceportal - Zoeken/filteren ... en 38 meer functies ## Integraties (24 in totaal) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... en 9 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Factuurprogramma's](https://www.capterra.nl/directory/30015/billing-and-invoicing/software) ## Gerelateerde categorieën - [Factuurprogramma's](https://www.capterra.nl/directory/30015/billing-and-invoicing/software) - [Financiële reporting tools](https://www.capterra.nl/directory/30050/financial-reporting/software) - [Boekhoudprogramma's voor fondsen](https://www.capterra.nl/directory/30114/fund-accounting/software) - [Dashboard software](https://www.capterra.nl/directory/30839/dashboard/software) - [Lead generation software](https://www.capterra.nl/directory/30963/lead-generation/software) ## Alternatieven 1. [HubSpot CRM](https://www.capterra.nl/software/152373/hubspot-crm) — 4.5/5 (4470 reviews) 2. [Zoho CRM](https://www.capterra.nl/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.nl/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.nl/software/61368/salesforce) — 4.4/5 (18790 reviews) 5. [Odoo](https://www.capterra.nl/software/135618/odoo) — 4.2/5 (1314 reviews) ## Reviews ### "Powerfull All in one platform" — 4.0/5 > **Junaid** | *13 september 2025* | Horeca | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity. > > **Minpunten**: The platform can be overwhelming to setup and configure due to its complexity. Licensing costs add up quickly, especially if you need multiple modules. performance can sometimes lags if not optimized correctly. > > Overall, Dynamics 365 is a powerful solution for business that need an all in one platform for managing operations and customer services. ----- ### "CRM Solutions for Complete sales" — 5.0/5 > **Bill** | *2 februari 2026* | Professionele training en coaching | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Helps keep us aligned as a team on the go while working remote. Allows for customer data to be securely shared. > > **Minpunten**: Costs are rather high conpated to past services such as sakesforce and arlo. We switched mainly due to costs. > > Overall our team completely enjoyed the program. We would still be using it if the costs were cheaper. The data from quotes emails are stored so you can access information quickly and easy anywhere. ----- ### "It’s amazing how well it performs for our day to day needs" — 5.0/5 > **Byron** | *16 juni 2026* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It worked fine, big time relief. Reports are literally just a click away and connect directly into our bank account. Additionally, the AI automated billing coding functions properly and I’m simply shocked it doesn’t screw up the data entry. > > **Minpunten**: However, editing simple transactions take an awful lot of mouse clicks to simply correct one small typo. The Fixed Asset Module is weird, it appears to be something that was developed back in the ages. > > The reason why we use it is to perform multi-entity accounting and I no longer need to create a million different spreadsheets. ----- ### "Expensive for small business" — 3.0/5 > **Geverifieerde reviewer** | *12 februari 2026* | Detailhandel | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: What I´be been liking it is the deep integration with Microsoft 365 (Outlook, Teams, Excel), and robust AI-driven automation. > > **Minpunten**: what I don´t like about 365 is the price. I feel is too expensive and it´s not available for everylne that would need it and use it. > > My overall experience has been interesting with all the features that 365 has. But, I feel no every small business can buy it. ----- ### "Powerful Platform That Delivers, but Requires Investment to Get Right" — 4.0/5 > **khyan** | *13 april 2026* | Detailhandel | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full sales pipe -lead to opportunity -without needing to jump between systems. Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing. There’s also strong value in how everything connects. Being part of the Microsoft ecosystem makes a difference -data flows well, reporting is robust, and you can build out automations that genuinely save time. When you’re working volume as an SDR, that efficiency matters. Overall, if you’re using it properly, it’s a powerful system that supports scale and gives you confidence in your data and pipeline. > > **Minpunten**: The main downside is how much effort it takes to get there. Out of the box, it’s not particularly intuitive, and for SDRs trying to move quickly, that can be frustrating early on. Simple tasks can feel overcomplicated until everything’s been refined. There’s also a bit of friction in day-to-day use - too many clicks in certain workflows, and if the system isn’t well maintained, pipeline hygiene can slip pretty quickly. Campaign management is strong in theory, but it relies heavily on good setup and discipline; otherwise, it becomes messy and harder to trust. From a value perspective, it can feel expensive if you’re not fully utilising the features. You really need adoption across the team to justify the cost. Customer Support has been hit and miss when submitting tickets, but most software solutions are fairly the same there. > > Overall, it’s been a positive experience, but one that improves significantly over time. Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a very capable platform. From an SDR lens, the biggest win is visibility and structure in the sales pipeline. You know where things are at, what’s moving, and what’s actually driving pipeline through campaigns. That’s critical in a high-volume environment. That said, it’s not a “set and forget” system. It needs ongoing attention - clean data, consistent processes, and decent internal ownership. If you’ve got that, it delivers strong value. If you don’t, it can feel like overkill. In short, a powerful platform that does the job well, but you’ve got to invest the time to make it work for you. ----- Pagina: 1 / 235\ Volgende: [Volgende pagina](https://www.capterra.nl/software/157279/dynamics-365?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/157279/dynamics-365) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens