Betterworks

Goal Tracking and Alignment

Opmerkingen: We attempted to implement this kind of process in another software that was not purpose built for tracking goals. This software is definitely an investment for an organization that wants to see true alignment and progress.

Pluspunten:

This allows for a comprehensive top to bottom alignment of organizational goals. You can track everyones progress, pending they update it appropriately.

Minpunten:

Not always the most intuitive to use and training is required. When goals go past due you cannot delete them if they had become irrelevant, you have to go in and edit them heavily.

The best tool I've seen for managing OKRs

Pluspunten:

Provides exceptional visibility into the OKRs of large organizations, making it easy to align on strategies with other sibling orgs within the greater org.

Minpunten:

UI can be non-intuitive sometimes. Lack of consistency between different UI views, leads to user confusion. Some more walk-thru wizards would help.

Good Bones, Needs Help with Execution and Support

Opmerkingen: Betterworks has increased transparency and has helped facilitate goal setting across the firm. Our executive team likes the level of detail that they can see the entire organization from. Calibration has been helpful for our talent management.

Pluspunten:

The ability to see how objectives all align together gives a great overview of the org and how each objective fits into the broader picture. Conversations can be used to run some useful cycles. The philosophy of transparency is a positive. Overall theyve got a good platform but it is not polished and they need to think through some design choices more extensively.

Minpunten:

Pretty buggy, poor user UI communication, poor technical support. We had pointed out to our support and sent videos of reproducible errors in core functions of the system (pressing save would not save, these kinds of things) and it takes them 6 months of us pushing them for anything to be done. The UI leaves the user guessing on the details in a lot of places or simply does things but doesnt notify the user that it is doing those things. In general support tickets seems to get passed up to the technical team which then acts a black hole from which no support ever emerges again.

A positive influence

Pluspunten:

- Good promoter of a transparency culture - I like the ability to see the objectives of senior directors and how the rest of the companies objectives are aligned to these. - The ability to request peer feedback from within the app is very useful - and especially the ability for managers to see.

Minpunten:

- There's no functionality to review previous checkins, other than manually clicking into each one. I have weekly checkins with my direct reports and find our checkin notes useful for quarterly performance evaluations - if I could see all of them on one screen or be able to search into them, this would be a big improvement

Betterworks makes me a better worker!

Opmerkingen: My overall experience using Betterworks has been great!

Pluspunten:

I like that I'm able to track my goal progress and also connect with my team members and see what their goals are.

Minpunten:

The thing I like least is that it has a lot of functionality that I really don't know how to use 100% yet.