ClickMeeting

A perfect tool for marketing and client onboarding

Pluspunten:

I value ClickMeeting for its ease of use and clear interface. From the perspective of an event organizer, the system's intuitive operation and extremely competent and swift customer support are also significant. We have been using the ClickMeeting webinar platform for many years and cannot imagine switching.

Minpunten:

Managing uploaded files and certain limitations regarding formats can be problematic.

When stability is your #1 criteria

Opmerkingen: I like that it's a flexible and easy to use tool.
Support is always here to help.
My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.

Pluspunten:

It's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.

Minpunten:

There is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API

Unrelaiable features and poor customer support

Opmerkingen: Problems with clickmeeting were causing unnecessary work on our side, although we paid for the additional features that on paper should help us avoid manual tasks. Customer support was not helpful at all and unfortunately made us look very unprofessional.
Wouldn't risk using clickmeeting while hosting webinars with higher attendance.

Pluspunten:

Interface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.

Minpunten:

Features that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response. In specific: - you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success. - certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.

Fantabulous A/V/W Conferencing Program

Opmerkingen: Audio and video conferencing. Business instant messaging.

Pluspunten:

ClickMeeting offers robust BIM and video conferencing capabilities. It also enhances quality video calls over the internet.

Minpunten:

Currently, I am facing zero issues when using ClickMeeting.

The best platform for webinars

Opmerkingen: Very good and getting better all the time.

Pluspunten:

*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus

Minpunten:

*Connection in China is patchy *Not enough people use it