Lifesize

Great hardware and a simple UI

Opmerkingen: We managed to have meetings right away without hesitation , this give us tremendus abilities to adapt our business to make changes on the fly and keeps all the team on the same page.

Pluspunten:

These are very simple to use, anyone can just sit in front of a codec and make a video call with just a couple of touch on the touch screen and there you go on an active call with any peer

Minpunten:

they are quite expensive hardware, but they worth it, as they are very robust. we have already purchased 7 codecs from models icon 400 and 600 units witch by the way they have the option to have 2 screens at the time.

Overall, Lifesize provides a robust, high-quality enterprise video conferencing experience.

Pluspunten:

Lifesize does a great job integrating video from just about every platform imaginable, including Windows, Android, iOS and MacOS, dedicated hardware, and browser-based access. Lifesize also provides a better video conferencing experience than some of its competitors by having a people-first approach by better utilizing and maximizing available screen real estate, regardless of what kind of device you are calling in from. The video quality from Lifesize systems is generally higher-quality and more stable than offerings such as Skype, assuming you have a decent connection.

Minpunten:

The Windows client taxes even well-power laptops, especially when the user is presenting content, leading to poor performance of the app from time to time. It would also be nice to see the chat functionality gain some maturity in terms of feature set, such as support for rich text, images, etc. If the chat functionality was stronger, we wouldn't need to use Slack in addition to Lifesize. Similarly, we have recently started using the streaming functionality in Lifesize for hosting webinars with customers. While it is a nice value-add and is super affordable for what you get, it again lacks some functionality and polish compared to more mature options.

Average video calling software

Opmerkingen: While Lifesize isn't perfect, it meets the majority of needs for video conferencing. It also receives regular updates which notably increase performance and ease-of-use. Overall, a good system.

Pluspunten:

When it works, it works very well for the basic need of video calling. Person to person calling is very easy and as long as the internet connection is strong, there is little buffering. Picture and audio is clear. Interface on both desktop and mobile are fairly straight forward but you're left with a sense that you could be using the applications much more effectively. If set up for Room Systems, calling into a conference room is straightforward and works pretty well with the Lifesize physical hardware.

Minpunten:

Managing "Meetings" (meeting rooms) can be a through the interface. If not actively managed, Meetings can quickly pile up and you're left with a list of dozens or hundreds of inactive rooms that will not be deleted. This creates clutter and forces the need to actively manage it. Meetings are also identified by both the name as well as an ID. Problem is you can't search by the ID to find the room, although that is often what is referenced by users trying to call in or if they were invited via email. The hardware, while mostly good, suffers from a slow interface and an extremely long reboot time. If a problem is occurring and a reboot of the device is needed, count on spending 3-5 minutes waiting for it to initialize.

In the 2 years of use it really has improved company communication

Pluspunten:

What I like most about the software is its ease of use. From the IT professional down to the more IT challenged users this software is easy to navigate, and anyone can use it.

Minpunten:

In the past the biggest issue we have had with the software is its lack of functionality when there is a software version mismatch from host to participants. We experience both lack of audio or video until software is updated. This may have been resolved with the self updating cloud app though.

Full-featured Video Conferencing Solution

Opmerkingen: This is a solid video conferencing solution. We had gotten frustrated with the ever increasing costs associated with our previous Polycom solution. We made the switch over 3 years ago and have not regretted it once.

Pluspunten:

Lifesize has very good endpoint equipment for your conference rooms, and has client software for all computers and mobile devices. They are simple to use, even for our tech challenged executives. We have found their Lifesize Cloud service to be a stable and reliable bridge platform. It also integrates well with Skype for Business.

Minpunten:

For those who don't want to install the full Lifesize client software, they only have web app support via Google Chrome. This can be a limiting factor when inviting others to your meetings. I hope Lifesize will expand their web app support to other browsers.