Wat is Karbon?
Karbon is een werkmanagementplatform voor accountantskantoren en professionele dienstverlenende bedrijven. Het biedt een echt samenwerkingsplatform om workflows te beheren, met teams te communiceren en uitzonderlijk werk voor klanten te leveren.
Door het combineren van e-mail, discussies, taken en krachtige workflows helpt Karbon je team af te stemmen via één plek om te communiceren en samen te werken, waardoor de capaciteit om op tijd en onder budget te leveren wordt vergroot.
Wie gebruikt Karbon?
Karbon is ideaal voor het beheren van functionele teams en afdelingen binnen grote organisaties of klantgerichte servicebedrijven. Dit omvat de boekhouding, financiën, back-office ondersteuning en meer.
Karbon - Details
Opgericht in 2014
Karbon - Details
Opgericht in 2014
Video's en afbeeldingen van Karbon
Vergelijk de kosten van Karbon met soortgelijke producten
Karbon - implementatie en ondersteuning
- Live online
Functies van Karbon
- Aanpasbaar dashboard
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteiten volgen
- Automatisering van bedrijfsprocessen
- Compliance bijhouden
- Configureerbare workflow
- Controle van goedkeuringsbeheer
- Documenten opslaan
- Gegevens importeren en exporteren
- Grafische workfloweditor
- Integraties van derden
- Mobiele toegang
- Op regels gebaseerde workflow
- Op rollen gebaseerde toestemmingen
- Projecttijd bijhouden
- Rapportage en analyse
- Rapportage en statistieken
- Realtime gegevens
- Realtime meldingen
- Realtime rapportage
- Realtime updates
- Slepen en neerzetten
- Taakvoortgang bijhouden
- Voortgang bijhouden
Alternatieven voor KarbonMeer alternatieven voor Karbon
The Superman-Batman-Crocodile Dundee-Indiana Jones-Dog Whisperer of Team Communication and Project Mgmt Tool
Opmerkingen: Have you ever wanted ONE SPOT to check email, delegate task, manage projects and customers? Karbon is IT. NOthing else compares to this robust, all inclusive system. Forget Twist and Slack, and your gmail or outlook, zendesk and all the rest. This program, while made for the accounting industry, is the perfect solution for any industry, and even a single individual could use it, but it shines with many users. No more multiple things to check and manage, it's all in one place. From Triage, you empty your inbox for email and @ tags from within the system and assign emails to other team members, create work from emails, and all correspondence tracks back to both contacts and pieces of work, so nothing is ever lost or hard to search. This is the most intelligent productivity solution available; I've tried many to disappointing results and now will stay with Karbon and not continue to look further. You can see work for the whole business, for yourself, and separately for your team. You can assign work to others, you can even assign tasks to clients and people outside your team, so they have their own checklist, which has comments and attachments - no more 10k emails! You can break down work into sections with different checklists and assign each task it's own team member and due date. You can drag and drop tasks to different dates. You can have templates for work to make creating work easy. You can make client tasks in these templates and also schedule repeating work. I can't go on, there are too many things that are amazing about this program. Do yourself a favor and try it out. I put it off for 8 months and after 2 days was hooked. 5 months later, it just keeps getting better and easier as we get more proficient using the program to its full potential. AMAZING! Nothing less than Amazing. Nothing slips through the cracks with Karbon.
Everything about Karbon.
They have both of these on their Fall 2017 roadmap: 1) time clock for job/client/employee time tracking (which is the only other external program we now use and can't wait to only use Karbon for everything); 2) Canned Responses (template emails plug & play). Coming soon, and I can deal with these cons because of everything else has saved so much time.
KarbonApp for the Growing Firm
Opmerkingen: Wonderful and I can't wait to continue to gain further best practice and utilize all the components around capacity planning etc.
We implemented Karbon only a short time ago and I am already seeing significant impact on my time through the ease of delegation of specific tasks and the ownership of those tasks to be able to check provide oversite. My staff has had a similar response and although it has been a learning curve we all see the potential and benefits.
There are a few items around being able to apply templates after work is created (currently you cannot do this only at creation). It also takes the server five minutes or so to show a contact that you add which is a pain when setting up new client work. We had asked to have contact emails imported and although they were provided for some reason they did not get imported (that combined with the delay was a bit of a pain). A few other items are more about learning how to get the best use out of all so I would argue are not dislikes but more learning curves as it changes the way you work significantly with the implementation of triage. Overall the team at Karbon have been great in answering any questions and give a lot of opportunity to show you best practice even when you choose the self implementation option. I do hope they create more integrations with Xero Accounting Software as they do with QBO.
Very poor support
Opmerkingen: A shame it has some good features, but there isn't anyone taking ownership of getting things done, so it makes it a very frustrating company to deal. Simple things like uploading work in bulk seems to be a major issue for them.
Good email triage function and pretty decent interface. Was expecting to find sending emails from it frustrating, but didn't.
Terrible support. Such a frustrating company to deal with. Passed around the houses on everything, no one takes ownership of anything. Really in like pulling teeth to get started.
Very Poor service (after you have purchased)
Opmerkingen: Brutal - Do not buy this software. There are cheaper and better ones out there that have a better track record.
Planned features were great, but in operation were very clunky and still being developed. Despite its polished look, this software is far from ready for use.
The support. The sales team are super nice, and accommodating until you have purchased and they will tell you anything, including lies to get you to buy. Once you need support or assistance, good luck! They are currently withholding our client data in their system so we will continue to pay them!
Opmerkingen: Karbon has solved the ‘silo’ problem in my Busenius. Complete visibility of communications between team member and customer is now a reality. The Karbon development team and support team are amazing and really care about me and my business.
Triage has eased the pain of dealing with the ever growing problem and distractions of managing emails. Digital communication with the customer and team members is smooth and easy. Workflow management and process templates has been a real game changer!
Can’t think of any Cons… I feel this is a good thing. 😉