GoCardless

GoCardless

door GoCardless

Wie gebruikt GoCardless?

All businesses taking regular or recurring payments.

Wat is GoCardless?

Get paid on time, every time.

GoCardless is bringing Direct Debit into the digital age, building the best system for taking recurring payments. We enable organisations to take recurring payments however and whenever they want to.

We process 3 billion worth of transactions a year for more than 50,000 organisations: from accountancy firms to tech start-ups and global subscription businesses.

GoCardless - Details

GoCardless

http://www.gocardless.com

Opgericht in 2011

GoCardless - Prijsoverzicht

GoCardless heeft geen gratis versie maar biedt wel een gratis proefperiode. GoCardless betaalde versie vanaf US$ 0,01/eenmalig.

Beginprijs

US$ 0,01/eenmalig

Prijsinformatie

1% + £0.20 per transaction.

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Online

Functies van GoCardless

Betalingsverwerkingssoftware
Betaalpassen en creditcards verwerken
Betalingen verwerken
Cryptovaluta's verwerken
Elektronische handtekening
Factureren
Gegevensbeveiliging
Integratie van betalingsverwerkingsdiensten
Integratie van kassasysteem
Meerdere betalingssystemen
Mobiele betalingen
Online betalingsverwerking
PCI-naleving
Persoonlijke betalingen
Preventie van betalingsfraude
Rapportage en analyse
Terugkerende facturering
Verwerking van ACH-betalingen

Reviews van GoCardless

5 van 17 reviews worden weergegeven

In totaal
4/5
Gebruiksgemak
3,8/5
Klantenservice
3,3/5
Functies
3,6/5
Waar voor je geld
4,1/5
Roi L.
owner
Vrije tijd, reizen en toerisme, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 22-4-2019

"Go Cardless"

Opmerkingen: simple and beneficial to the business

Pluspunten: easy to use, simple set up and integration to team up

Minpunten: nothing that I can think of as its cheap and user friendly

  • Bron van de reviewer 
  • Beoordeeld op 22-4-2019
John J.
Business Director
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 18-9-2017

"Go Cardless has given my business the tools to be able to exceed customer retention."

Opmerkingen: With passing a substantial amount of money through the Go Cardless system, I find the interest fee is barely noticeable in the overall scheme. I've saved countless man hours in using the system by no longer chasing customers for regular payments and leaving it to Go Cardless to manage that for me. My customers are a lot happier too as they know each payment is taken securely If integrated with the correct Accounting Software, you can also use the same authorization from the customer to take one-off payments meaning that customers with an active authorization don't have to worry about carrying a card or cash, I just hit take payment. Customer-managed payments have never been this easy at such a competitive rate!

Pluspunten: The ability to take regular payments from a customer in different frequencies sets this company apart from the competition. Previously, I had to send invoices and chase customers for payments. All that is now a thing of the past. I can agree on a date and amount with my customers and let the direct debits sort the rest out. No massive fee's for setting up and once approved by the customer, they sort the rest. The interest on transactions is extremely competitive meaning that I can work out exactly what I will get before I have even begun to discuss dates for taking payments. Go Cardless also ties into my Accounting Software meaning that I can manage my Go Cardless transactions straight from the system meaning that each invoice payment is authorised, managed and cleared at the click of a button.

Minpunten: No virtual terminal makes it difficult to take immediate payments over the phone. I would also be better to reduce the time it takes to have the money reach the business account, but it's not necessarily a negative because when you begin to take regular revenue, you barely notice the waiting period. The customer support on setting up was somewhat tricky. After back and forth communication, my very first payment was stuck in the system for a lot longer than expected. This was nearly two years ago so as far as I can hope, the signing up process is a lot more streamlined now.

  • Bron van de reviewer 
  • Beoordeeld op 18-9-2017
Geverifieerde reviewer
CEO
Online media, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    1/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 15-3-2019

"THINK VERY CAREFULLY BEFORE YOU USE THIS COMPANY."

Opmerkingen: It recently came to our attention that GoCardless had implemented something on their customer sign-up forms for customers to state that their bank account required multiple signatories. Hundreds of our customers had either mistakenly chosen this option or they had become aware of a loophole with the GoCardless payment system. It transpired that selecting the 'multiple signatory option' meant GoCardless were supposed to request additional information from customers prior to being able to collect payments. However, in our case, GoCardless incorrectly informed us that they were able to take payments even though the customers had not completed the additional process required by GoCardless. Consequently GoCardless kept informing us that payments had been collected when this was not the case. Hundreds of our customers were able to enjoy using our service without paying us anything due to the GoCardless error. The issue caused us a loss of over £22,0000. We brought the flaw to the attention of GoCardless who admitted the issue but have refused to compensate us or apologise for this serious error.

Pluspunten: I have been using GoCardless for my business since 2012. When we first started using them they were a small start-up and we had remained loyal and supportive of them for over 7 years.

Minpunten: Sadly their service today is nothing like it was in the past. Over the years there have been some issues with their service but they had generally been helpful in getting things fixed. However, they service today is absolutely shocking and I would urge anyone considering using the company to be extremely careful.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 15-3-2019
Alexander H.
Director
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 12-7-2017

"Great payment processing with low fees"

Opmerkingen: Cheaper payment processing.

Pluspunten: Low fees, great interface design, a portal for the customer to signup, easy setup of recurring payments from a client.

Minpunten: slow activation time of direct debit mandate. Lack of proper integration with Xero accounting software.

  • Bron van de reviewer 
  • Beoordeeld op 12-7-2017
Geverifieerde reviewer
Accounts Executive
Schoolleiding, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 2-4-2019

"GoCardless is a good payment system for direct debits."

Opmerkingen: My overall experience with GoCardless has been very good, once you setup your payments and know what you're doing, you can pretty much leave it and it will do most of the work for you.

Pluspunten: -Easy to use
-Very cheap
-Rarely any technical issues
-Never experienced downtime
-Good customer support
-Links with Quickbooks

Minpunten: The only con i'd have for GoCardless is that a few of my customers mandates didn't go through properly although they were completed all fine. This meant they had to catch up on the payments they missed however this was a very minor problem.

  • Bron van de reviewer 
  • Beoordeeld op 2-4-2019