Wat is Zoho CRM?

Zoho CRM biedt kleine tot grote organisaties een complete oplossing voor de hele levenscyclus van customer relationship management voor het beheer van de organisatiebrede verkoop, marketing, klantenondersteuning en service- en voorraadbeheer in één enkel bedrijfssysteem.

Wie gebruikt Zoho CRM?

Zoho CRM is voor iedereen, of het nu een klein bedrijf of een grote onderneming is. Verkoop slimmer, beter en sneller met Zoho CRM.

Zoho CRM Software - 1
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Twijfels over Zoho CRM? Vergelijk met een populair alternatief

Zoho CRM

Zoho CRM

4,3 (6.199)
US$ 20,00
maand
Gratis versie
Gratis proefversie
211
70
4,1 (6.199)
4,3 (6.199)
4,1 (6.199)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Waar voor je geld
Klantenservice
US$ 42,00
maand
Gratis versie
Gratis proefversie
93
36
4,2 (331)
4,5 (331)
4,2 (331)

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Reviews over Zoho CRM

Gemiddelde score

In totaal
4,3
Gebruiksgemak
4,1
Klantenservice
4,1
Functies
4,2
Waar voor je geld
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Duncan
Duncan
SVP
Geverifieerde LinkedIn-gebruiker
Bankwezen, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

No frills - and it shows

3,0 3 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Rick
Rick
Owner in VS
Geverifieerde LinkedIn-gebruiker
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Zoho has been my best friend for years

5,0 4 weken geleden Nieuw

Opmerkingen: Overall we've been super happy with Zoho CRM. We've been using it for many years now and plan to continue using it. If I had to start over again I'd pick Zoho again.

Pluspunten:

I've been using Zoho CRM for what seems like forever and I've liked it since day one. It's easy, intuitive, and a pleasure to use. Plus it was one of the first CRM's with a mobile app back in the day.

Minpunten:

It's gotten a little long in the tooth but I think they are upgrading it again soon. Nothing is wrong, I just like getting lots of updates.

Ansh
Ansh
Web Developer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Elevate Your Business with Zoho CRM: Streamline Operations and Maximize Results

5,0 3 weken geleden Nieuw

Opmerkingen: Zoho CRM is an excellent customer relationship management platform that offers businesses comprehensive capabilities for managing their customers. The software helps organizations to streamline and automate sales processes, build strong relationships with customers, and improve customer satisfaction and loyalty. Zoho CRM's best features include its intuitive user interface, which makes it easy to use; robust customization options that let you tailor the system to your business needs; advanced reporting features that offer a complete view of your sales pipeline; integration with other business systems such as Office365 or Gmail; powerful automation tools to help manage leads, tasks, campaigns and more efficiently; mobile-friendly design so users can access the system from any device; secure cloud storage for data backups and sharing information between team members easily. With all these advantages, businesses can rely on Zoho CRM to grow their operations quickly while providing highly personalized services to their customers.

Pluspunten:

1. Lead and Contact Management: Zoho CRM helps businesses capture, track, store and analyze leads to close deals faster. It also offers contact management capabilities to keep track of customer information such as contact history, communication preferences and more. 2. Sales Force Automation: With features like sales pipelines, automated workflow rules, real-time notifications and analytics tools; Zoho CRM can help automate sales processes for teams of any size with ease. 3. Social Media Integration: Zoho CRM integrates with popular social media platforms such as Twitter, Facebook and LinkedIn so users can manage their profiles from within the application itself. This allows companies to effectively engage prospects in a timely manner for better lead conversion rates and customer retention efforts. 4 Customer Relationship Management (CRM): The core purpose of any business is customer engagement – something which can be easily managed using Zoho CRM’s integrated CRM suite that includes modules like accounts, contacts, opportunities and campaigns among others that are all combined into one single interface for easy access and visibility across departments or employees working on different aspects of the same project/task/clientele base

Minpunten:

Provide deep insights into how well your business is engaging with customers. This information can be used to make informed decisions that drive revenue from existing clients or improve the quality of new leads coming through the door.

Armen
Head of Marketing in Armenië
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Functionality

3,0 2 weken geleden Nieuw

Pluspunten:

It has really huge number of features, starting from email marketing to full sales funnel setup.

Minpunten:

the user experience design of the product is awful

Mostafa
Mostafa
accountant in Egypte
Geverifieerde LinkedIn-gebruiker
Administratie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

My career with an app Zoho CRM

5,0 vorige week Nieuw

Opmerkingen: It was a beautiful and interesting experience. There were no problems using the application. I hope that many people will go through this wonderful experience

Pluspunten:

That there are a large number of functions and tools that the manager or employee wants to do in one application, it is the most beautiful thing that you can get, and that is achieved in this application

Minpunten:

I think that an application of this size and with many features has no negatives, but there are some characteristics and tools that must be developed in order to keep pace with the time of artificial intelligence.

Paula Lara
Sales compliance in Filipijnen
Consumentendiensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Why Zoho CRM is a Game-Changer for Your Business - Our Expert Review

4,0 3 weken geleden Nieuw

Opmerkingen: I have been using Zoho CRM, and I can confidently say that it has changed the way we manage our relationships with customers. The absence of a centralized system to track customer interactions and sales data was one of the most significant business issues we faced prior to implementing Zoho CRM. Our sales process was managed with spreadsheets and other tools, which was time-consuming and error-prone.We have been able to manage all customer interactions and streamline our sales process since we started using Zoho CRM. To gain valuable insights into our sales performance, we are able to easily track our leads, monitor deals, and create individualized reports. By providing us with a variety of communication options, including email, phone, and social media, Zoho CRM has also assisted us in improving our communication with customers.The use of Zoho CRM has provided us with numerous advantages. First and foremost, we are closing deals more quickly than ever before thanks to an improved sales process. By giving us the tools we need to effectively manage customer interactions, Zoho CRM has also helped us increase customer engagement. The advanced analytics module has been especially helpful in locating growth potential and trends.My overall usage of Zoho CRM has been nothing short of exceptional. It has aided me in working more effectively and efficiently, and I believe it has contributed significantly to our sales team's success.

Pluspunten:

I have found the platform's customization and adaptability to be extremely useful. The ability to tailor the interface to the specific needs of our company00 has permitted us to smooth out our cycles and save time. For instance, we were able to develop custom fields and workflows that allowed us to monitor the progression of leads through our sales funnel. This has made it easier for us to determine the areas in which we need to concentrate our efforts.The ability to integrate with other Zoho products and third-party app extensions is yet another significant advantage of Zoho CRM. We are now able to work more effectively across all of our departments and consolidate our data thanks to this. For instance, we were able to automate our lead nurturing procedure and integrate Zoho CRM with our email provider, resulting in an increase in conversions and revenue.Overall, I would highly recommend Zoho CRM to any company seeking a CRM solution that is adaptable, can be customized, and can integrate with other tools to simplify processes. It has unquestionably had a beneficial effect on our company and assisted us in achieving our sales objectives.

Minpunten:

I initially found the Zoho CRM interface to be somewhat overwhelming. It can be hard to decide which features to focus on and where to start with so many features and customization options. As we began to familiarize ourselves with the platform, this resulted in a small learning curve for me and some of my coworkers.The possibility of data overload is another drawback I encountered while using Zoho CRM. It can be hard to figure out which metrics to focus on and how to use that data to improve our sales processes when there is so much data available. To sort through the data and pick out the most important insights, this takes a lot of time and effort.For instance, when I first started using Zoho CRM, I had a hard time figuring out how to make useful dashboards and reports that would help me keep track of my sales pipeline and prioritize my leads. It took some time to figure out how to make the platform work for me and simplify the data so that I could focus on the most important things. I was able to adjust and make the most of the platform's capabilities with time and experience, despite the initial frustration caused by these drawbacks.