Skedulo

Complex scheduling, made simple.

Opmerkingen: Overall, Skedulo has been a pleasure to use and has greatly enhanced me and my team's responsiveness to scheduling changes, being able to pivot with any changes needed in real-time, and allowed for better planning and insights to trends with scheduling. Highly recommended for managing teams semi-remotely in a multi-unit retail channel.

Pluspunten:

I semi-remotely manage team of retail sales representatives distributed across a broad territory, and the ease of use, real-time updates, and recurring shift functions are critical to piecing together a complex schedule with ease and a relatively light use of my time. I've been using Skedulo for over two years, and before this we used a spreadsheet / google form to manage scheduling & check-ins, which comparatively feels quite primitive now.

Minpunten:

The aspects of Skedulo that could be improved the most in my eyes would be reducing processing times to make inputting schedules even faster and more customizability for end users on display/layout for different schedule visualization. Being able to run reports internally through Skedulo on shift attendance, check-in/check-out compliance, trends, etc. would be quite helpful.

Shedulo is your business partner in Scheduling.

Opmerkingen: Its an office located in your pocket as they say and it helps your business grow more.

Pluspunten:

One of the best applications to use from a mobile prospective as they have made it real simple, fast, reliable and no breakage during work on the mobile application. Their customer support is great.

Minpunten:

They need to make few updates from time to time on the maps therefore it is an issue.

For use in British Columbia,CAN read PIPA first.

Opmerkingen: If my employer had actually read local privacy laws prior to roll out and implementation of this app, I certainly hope they would have chosen to provide company managed devices. Devices that they could log, monitor and secure my personal and employment information against improper disclosure and access or use. I'm not sure why but I was ignored by my employer when I submitted a formal complaint about privacy. The Privacy Commissioner of B.C has now been engaged as a result of compliance issues with local laws.

Pluspunten:

As the employee being managed by this software, the central location of job details and relevant document attachment is handy. The mapping/location feature I'm sure would be helpful in many situations. Appears to be fairly customizable as all forms and links are in house.

Minpunten:

My employer chose to roll this app out for use on employee personal devices. They have %0 controll or access logging. My personal contact info (email and phone) are posted for all other users to see. My daily timesheets completed thru the app are accessible to other field level employees and include hours & locations worked, rate of pay and any pay premiums applicable. Images of my signature are also accessible to my peer coworkers. All in one location and visible as far back as Feb 2022 for every day. My employer has not educated any users on how to safely or securely install app on personal smartphones to keep app data separate and secure from malicious apps installed for personal use. Once installed and logged in to app I can hard reset phone by holding power button to shut down and restart phone, once restarted I can open app without a password. The location and tracking features of the app interfere with manufacturer gps Protocols and overrides location permissions to run 24/7 in background.

What awesome system.

Opmerkingen: Skedulo has been a really easy system to use for a remote worker like me and the support is outstanding.

Pluspunten:

The support network is very good. I love being able to see the week ahead on Friday when my Scheduling Manager inputs my hours, patients and team members available to assist. It is easy to tick off who I've seen.

Minpunten:

I didn't like being position tracked and my phone ran hot when this feature was on with data rather than WiFi. My manager advised me to turn it off. It uses very little memory or data now.

Best decision we have made

Pluspunten:

Skedulo has enabled us to scale, control and communicate with our team in an efficient and professional manner. Its ease of use continues to impress us even after 4 years and their mission for continuous improvement means the app is always being enhanced

Minpunten:

Nothing, the software fulfils all we need from it.