CleverTap

Wie gebruikt CleverTap?

Dit product ondersteunt bedrijven die op zoek zijn naar uitzonderlijke klantervaringen door gebruik te maken van realtime analyses en door betrokkenheidsstrategieën op maat te personaliseren.

Wat is CleverTap?

CleverTap is een krachtige mobiele marketingoplossing waarmee marketeers gedifferentieerde strategieën voor klantbetrokkenheid kunnen creëren die gegarandeerd groei stimuleren. Elke dag bouwen duizenden merken waardevolle relaties met hun klanten met behulp van het door CleverTap ontwikkelde platform voor intelligente mobiele marketing, dat bruikbare, realtime inzichten biedt voor het ontwerpen van geweldige klantervaringen.

CleverTap - Details

CleverTap

https://clevertap.com/

Opgericht in 2013

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CleverTap - prijsoverzicht

CleverTap heeft een gratis versie en biedt een gratis proefperiode.


Gratis versie

Ja

Gratis proef

Ja

CleverTap - implementatie en ondersteuning

Ondersteuning

  • 24/7 (contact met medewerker)
  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van CleverTap

  • A/B-tests
  • Campaign tracking
  • Customer journey mapping
  • Dashboard
  • Kanaaltoewijzing
  • Meetwaarden voor sociale media
  • Predictieve analyse
  • Prestatiemeetwaarden
  • ROI bijhouden
  • Websiteanalyse

Bekijk de volledige lijst van Marketing analyse software

  • A/B-tests
  • Aanpasbare CTA's
  • Analyse/ROI volgen
  • Bestemmingspagina's en webformulieren
  • Drip -campagnes
  • Dynamische inhoud
  • Leadscoring
  • Sales Intelligence
  • Segmentering
  • Social marketing
  • Websitebezoekers bijhouden
  • Zoekmachinemarketing

Bekijk de volledige lijst van Marketing automation software

  • A/B-tests
  • Cohortanalyse
  • Deïnstallaties bijhouden
  • Funnelanalyse
  • In-apps-gebeurtenissen bijhouden
  • Inkomsten bijhouden
  • Kanaaltoewijzing
  • Push-meldingen
  • Retenties bijhouden

Bekijk de volledige lijst van Mobile analytics software

  • Contextgevoelige targeting
  • Coupons
  • E-mailmarketing
  • Engagementbewaking
  • Kanaaltoewijzing
  • Locatiegebaseerde marketing
  • Push-meldingen
  • Sms
  • Winstspellen va sms

Bekijk de volledige lijst van Mobile marketing software

  • A/B-tests
  • Analyse
  • Apparaattargeting
  • Campagnesegmentering
  • Contextgevoelige targeting
  • Geotargeting
  • Meldingen over vervaltijden en -datums
  • Mobiele meldingen
  • Planning van kennisgevingen
  • Visuele meldingen
  • Webmeldingen

Bekijk de volledige lijst van Software voor push-meldingen

CleverTap alternatieven

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Reviews van CleverTap

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,4
Klantenservice 4,6
Functies 4,4
Waar voor je geld 4

Software beoordelen

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Schrijf een review!
Keyur S.
Business Development Lead
Administratie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 29-10-2017

"Perfect for Analytics & Engagement"

Pluspunten: We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing. Analytics and engagement in a single package is wonderful. It's quite easy to segment users based on what they have done on the website and that too real time. Their funnels are the best I've seen - it is possible to set it up within a few seconds. Also, their new Flows feature has helped us understand where exactly the user dropped off and what actions were performed right before that. We have used web pop ups and emails extensively.
They have a fantastic customer success team that has been very responsive to all our calls and emails.

Minpunten: The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 29-10-2017
Shakti S.
Product and Usage Analytics
Entertainment, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 11-9-2017

"Power Infra and Realtime Engagement"

Pluspunten: I have been using CleverTap for over three years now. We had tried multiple providers to send push notifications through our app, but none of them could handle the traffic and load of our user-base, especially during important sports matches or TV show releases. CleverTap, having a powerful infrastructure, could easily handle our load and could send realtime notifications to all our users. We could thus schedule and send massive campaigns in just a few seconds without worrying about deliverability. CleverTap is backed by a great customer success team, who eased the migration process and also helped us automate a plethora of our marketing use-cases.

Minpunten: Well, with the scale they have managed to create, they need more manpower! Irony is, they have managed creating an impact with very few talented resources.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 11-9-2017
Nikhil R.
developer
Computersoftware, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    3 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 14-1-2018

"To successfully get the most effective and productive Business Intelligence Software for your work."

Opmerkingen: The data is then presented in an easy to digest form showing how many people had positive and negative experience with CleverTap. With that information at hand, you should be equipped to make an informed buying decision that you won't regret.Customer support is fantastic. I've been sending tons of questions to their technical expert during our integration phase and she never failed to respond within an hour (a couple of hours max), or jump on a call to further assist.I like that it provides me with valuable data about users and there are lots of options to sort the user base and filtering actions. This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.

Pluspunten: Great real-time analytics and engagement too, Open culture, competent colleagues and flexible work hours, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.The results have been amazing. Analytics and engagement in a single package is wonderful.Real-time insights and analytics, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.

Minpunten: The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.Responsiveness to 3rd party API structures and calls. User profile speed of operation has been solved now, It can be hard to understand what some numbers mean within the system and what it measures. It would be great if they could add more explanation.

  • Bron van de reviewer 
  • Beoordeeld op 14-1-2018
Geverifieerde reviewer
Vice President - Growth
Internet, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 8-10-2018

"A powerful and comprehensive platform for user engagement"

Pluspunten: Have been using clevertap for 3+ years now. It's the one tool that a marketer or product manager would use everyday to track campaign performance, user analytics, conversion rates, daily actives etc. It's very powerful and can process millions of data points in a matter of seconds. They have added a lot of new features that makes it at par with international level products in this domain, yet at a much cheaper price.

Minpunten: It's just become a bit costly now for smaller companies. Also, it could do better with paid marketing tracking, competitor app or industry benchmarks etc. within the tool.

  • Bron van de reviewer 
  • Beoordeeld op 8-10-2018
Sudhama B.
CEO
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 5-9-2017

"It's a great product, pretty easy to integrate and start tracking user behaviour."

Pluspunten: It's quite easy to get up and running with and you can start tracking user events up front. It was easy to set up tracking uninstalls as well We also really like how you can create these campaigns to show in app custom popups without pushing any code. Additionally, we find the ability to drill down into the user's timeline of app events pretty useful to identify issues with the work flow and how to improve the UX. Even though this is about the software, we have to add that they have a very helpful team. There's a wonderful person by the name of Sumitra, who gave us the support we needed. All in all, very useful !

Minpunten: Some dashboard sections could have been a bit better defined. For example, we'd like to have seen uninstalls easily and then quickly identify who uninstalled. Similarly, i wish you could have the ability to create a view of the most important metrics and the dashboard would default to those settings when you logged in.

  • Bron van de reviewer 
  • Beoordeeld op 5-9-2017