door CleverTap4.5 / 5 15 beoordelingen
Wie gebruikt deze software?
Dit product ondersteunt bedrijven die op zoek zijn naar uitzonderlijke klantervaringen door gebruik te maken van realtime analyses en door betrokkenheidsstrategieën op maat te personaliseren.
Gemiddelde scores15 beoordelingen
- In totaal 4.5 / 5
- Gebruiksgemak 4.5 / 5
- Klantenservice 5 / 5
- Functies 4.5 / 5
- Waar voor je geld 4.5 / 5
Zie de prijsinformatie
- Gratis versie Ja
- Gratis proefversie Ja
Cloud, SaaS, Web
24/7 (contact met medewerker)
- Opgericht in 2013
CleverTap is een krachtige mobiele marketingoplossing waarmee marketeers gedifferentieerde strategieën voor klantbetrokkenheid kunnen creëren die gegarandeerd groei stimuleren. Elke dag bouwen duizenden merken waardevolle relaties met hun klanten met behulp van het door CleverTap ontwikkelde platform voor intelligente mobiele marketing, dat bruikbare, realtime inzichten biedt voor het ontwerpen van geweldige klantervaringen.
Functies van CleverTap
- Campaign tracking
- Customer journey mapping
- Meetwaarden voor sociale media
- Predictieve analyse
- ROI bijhouden
- Aanpasbare CTA's
- Analyse/ROI volgen
- Bestemmingspagina's en webformulieren
- Drip -campagnes
- Dynamische inhoud
- Sales Intelligence
- Social marketing
- Websitebezoekers bijhouden
- Deïnstallaties bijhouden
- In-apps-gebeurtenissen bijhouden
- Inkomsten bijhouden
- Retenties bijhouden
- Contextgevoelige targeting
- Meldingen over vervaltijden en -datums
- Mobiele meldingen
- Planning van kennisgevingen
- Visuele meldingen
De nuttigste reviews van CleverTap
Beoordeeld op 29-10-2017
Perfect for Analytics & Engagement
We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing. Analytics and engagement in a single package is wonderful. It's quite easy to segment users based on what they have done on the website and that too real time. Their funnels are the best I've seen - it is possible to set it up within a few seconds. Also, their new Flows feature has helped us understand where exactly the user dropped off and what actions were performed right before that. We have used web pop ups and emails extensively.
They have a fantastic customer success team that has been very responsive to all our calls and emails.
Minpunten: The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.
Beoordeeld op 11-9-2017
Power Infra and Realtime Engagement
Pluspunten: I have been using CleverTap for over three years now. We had tried multiple providers to send push notifications through our app, but none of them could handle the traffic and load of our user-base, especially during important sports matches or TV show releases. CleverTap, having a powerful infrastructure, could easily handle our load and could send realtime notifications to all our users. We could thus schedule and send massive campaigns in just a few seconds without worrying about deliverability. CleverTap is backed by a great customer success team, who eased the migration process and also helped us automate a plethora of our marketing use-cases.
Minpunten: Well, with the scale they have managed to create, they need more manpower! Irony is, they have managed creating an impact with very few talented resources.
Beoordeeld op 8-10-2018
A powerful and comprehensive platform for user engagement
Pluspunten: Have been using clevertap for 3+ years now. It's the one tool that a marketer or product manager would use everyday to track campaign performance, user analytics, conversion rates, daily actives etc. It's very powerful and can process millions of data points in a matter of seconds. They have added a lot of new features that makes it at par with international level products in this domain, yet at a much cheaper price.
Minpunten: It's just become a bit costly now for smaller companies. Also, it could do better with paid marketing tracking, competitor app or industry benchmarks etc. within the tool.
Beoordeeld op 5-9-2017
It's a great product, pretty easy to integrate and start tracking user behaviour.
Pluspunten: It's quite easy to get up and running with and you can start tracking user events up front. It was easy to set up tracking uninstalls as well We also really like how you can create these campaigns to show in app custom popups without pushing any code. Additionally, we find the ability to drill down into the user's timeline of app events pretty useful to identify issues with the work flow and how to improve the UX. Even though this is about the software, we have to add that they have a very helpful team. There's a wonderful person by the name of Sumitra, who gave us the support we needed. All in all, very useful !
Minpunten: Some dashboard sections could have been a bit better defined. For example, we'd like to have seen uninstalls easily and then quickly identify who uninstalled. Similarly, i wish you could have the ability to create a view of the most important metrics and the dashboard would default to those settings when you logged in.
Beoordeeld op 28-6-2017
Real Time Magic
Manish v. D.
Pluspunten: Gets the data real time. Ideal for marketers to use the tool because of it's incredibly simple UI. Easy to analyze data on the GO. Up to date with best web & mobile targeting inventories
Minpunten: Responsiveness to 3rd party API structures and calls. User profile speed of updation has been solved now