ServiceTracker

Wie gebruikt ServiceTracker?

Pest Control Industry

Wat is ServiceTracker?

To give our Pest Control comrades a competitive edge, a solution was needed that would handle ever-increasing regulation, compliance issues and unify all the key functions of the business. Such a system would enable Pest Control companies to be more efficient and in turn, allow them to provide a better service to their customers.

Our industry knowledge, experience and advice from industry friends allowed us to envisage a comprehensive solution. A solution from the industry for the industry.

ServiceTracker - Details

ServiceTracker

http://www.servicetrackersystems.com/

Opgericht in 2013

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Vergelijk ServiceTracker met soortgelijke producten

Vanaf

US$ 15,00/maand
N.v.t
US$ 29,99/maand
N.v.t

Gratis versie

Gratis versie Nee
Gratis versie Nee
Gratis versie Nee
Gratis versie Nee

Gratis proef

Gratis proef Ja
Gratis proef Nee
Gratis proef Ja
Gratis proef Ja

ServiceTracker - implementatie en ondersteuning

Ondersteuning

  • 24/7 (contact met medewerker)
  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van ServiceTracker

  • API
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Bestandsopslag
  • Betalingen innen in de buitendienst
  • CRM
  • Contactendatabase
  • Contract- en licentiebeheer
  • Documenten opslaan
  • Elektronische handtekening
  • Factureren
  • Factuurbeheer
  • GPS
  • Herinneringen
  • Historische verslaglegging
  • Integratie in de administratie
  • Integraties van derden
  • Kalenderbeheer
  • Klantendatabase
  • Klantgeschiedenis
  • Locatie bijhouden
  • Mobiele toegang
  • Offertes
  • Onderhoudsplanning
  • Online tijdklok
  • Plannen
  • Rapportage en statistieken
  • Realtime gegevens
  • Realtime meldingen
  • Realtime rapportage
  • Realtime updates
  • Routering
  • Schattingen
  • Servicegeschiedenis
  • Slepen en neerzetten
  • Status bijhouden
  • Taakbeheer
  • Taakplanning
  • Taakplanning
  • Verzendbeheer
  • Voorraad bijhouden
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Werk bijhouden
  • Werkorderbeheer
  • Workflowbeheer

Bekijk de volledige lijst van Field service software

  • API
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Beheer van technici
  • CRM
  • Digitale handtekening
  • E-mailbeheer
  • Elektronische betalingen
  • Elektronische handtekening
  • Factureren
  • Factuurbeheer
  • GPS
  • Geografische kaarten
  • Herinneringen
  • Integratie in de administratie
  • Integraties van derden
  • Kalenderbeheer
  • Klantendatabase
  • Klantenportal
  • Klantgeschiedenis
  • Mobiele toegang
  • Multilocatie
  • Offertes
  • Ongediertebestrijding bijhouden
  • Personeelsbeheer
  • Pesticidegebruik bijhouden
  • Plannen
  • Rapportage en statistieken
  • Realtime gegevens
  • Realtime rapportage
  • Routering
  • Slepen en neerzetten
  • Sms-berichten
  • Streepjescodes en tickets scannen
  • Taakbeheer
  • Taakplanning
  • Vastgoedlay-out
  • Vastleggen van mobiele ondertekening
  • Verwerking van creditcards
  • Verzendbeheer
  • Voor ongediertebestrijders
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Wagenparkbeheer
  • Werk bijhouden
  • Werkorderbeheer
  • Workflowbeheer

Bekijk de volledige lijst van Software voor ongediertebestrijding

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Reviews van ServiceTracker

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,3
Klantenservice 4,5
Functies 4,5
Waar voor je geld 4,7

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Emma T.
Business Support Manager
Milieudiensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 4-8-2020

"User Friendly"

Opmerkingen: ServiceTracker is much more user friendly and adaptable to our business needs than our previous CRM system. The team are helpful and quick to respond, also provide thorough training on using the software and the set up.

Pluspunten: This software is easily adaptable to our company needs, and user friendly with great customer support.

Minpunten: The most difficult thing is understanding and communication between the company needs and technical expectations and the software development. There is so much that this software can do and we are increasing our use gradually but sometimes understanding how it can relate to our business is difficult.

  • Bron van de reviewer 
  • Beoordeeld op 4-8-2020
Neil S.
Service Team Leader
Milieudiensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 13-8-2020

"ST product review"

Opmerkingen: We have transformed the way we work using this system and cant imagine ever being able to run without it. we are still developing the system to suit our needs nearly 2 years in but every time we manage to get more from the system it gives us more reason to think of more for it to do. I don't honestly believe we will ever stop.

Pluspunten: The app which accompanies the software is easy to use and provides a great platform for our technicians to be able to organise and schedule their workload. Some great features are available within the app, such as integration with Google maps which is very useful for the technicians.
Portal creation for customers to be able to access all relevant information for their business, such as visits and reports, trends, analysis and important documents.
The office software is also very useful and provides information about clients, schedules, visits, technicians activity and much more. this sort of information was either not possible or extremely laborious to create before we had the system installed.

Minpunten: Not a con, but something to bear in mind. The system is what you make it. This will take time, however the system will adapt and change to your needs but will require you to understand what you want from it. the system can work fine 'out of the box' but we found that some features didn't quite fit what we wanted to achieve. The team provide a great service though, which assists you as much as you need to get the system running how you want it to.

  • Bron van de reviewer 
  • Beoordeeld op 13-8-2020
Harel K.
Senior technician
Chemicaliën, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    2 /5
  • Gebruiksgemak
    1 /5
  • Functies en functionaliteit
    2 /5
  • Klantenondersteuning
    1 /5
  • Waar voor je geld
    2 /5
  • Waarschijnlijkheid van aanbeveling
    3/10
  • Bron van de reviewer 
  • Beoordeeld op 4-2-2020

"Won't recommend"

Pluspunten: If all bugs will be fixed than it is ok

Minpunten: Every time it reload u loose data already written in findings. Pictures take ages to load and even than when you try and view them to paint or somthing they dont allways appear. If no reception software wont allways load even offline, you have to switch of your data and than it can load offline. You have to hold your phone sideways so pictures taken are coming up straight on the report. You cant abort a visit.
Its asking you of a picture or signature, which is ridiculous cause you want to abort.
Sometimes you press the prep button and the no access is being pressed Everytime somthing is reported to customer support, you get the same answer that you probably doing somthing wrong, or the phone is the problem.
That is not right

Antwoord van de leverancier

van ServiceTracker op 29-7-2020

Following our call and the additional training provided, we are pleased to hear that everything is running as expected and the custom settings that have been applied by your business (i.e. Mandatory aborted visit photos, saving records and image re-sizing) have all been cleared up.

If you do have any further questions or training requirements please contact us in the first instance and we will assist in any way we can. Thank you

  • Bron van de reviewer 
  • Beoordeeld op 4-2-2020
Kennedy D.
Teacher
E-learning, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 10-4-2021

"This is an amazing tool for students to use to complete assigments given by teachers or profesers."

Opmerkingen: It is wonderful and sold at a good price. It is also easy to install

Pluspunten: I love how accessible it is for students who rely on assistive technology such as screen readers to complete their work.

Minpunten: It can crash sometimes but when it does decide to crash it is easy to fix.

  • Bron van de reviewer 
  • Beoordeeld op 10-4-2021
Stephen T.
service manager
Milieudiensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 11-8-2020

"Game Changer"

Opmerkingen: The overall experience has been a game Changer for us as a company and wonder how we operated in the past with other systems (not as effectively that is for sure)
Well done guys I can only see this system getting better and better.

Pluspunten: Service tracker has been amazing since we changed over several years ago and the thought of going back to past systems we used gives me a nervous twitch.
From the technician perspective its very user friendly, even the guys who feared the technology now love it and finally the cards they worked from for years they have parted company and totally rely on the app to organise their due visits etc.
From the service department and management again its very easy to operative and a wealth of information is to hand and operational remotely which has been so important during these difficult times.
I would describe it as before trying to paint a room in the dark to now finally having a light bulb.

Minpunten: The software is very workable and the Service tracker team are really good and helpful at making changes and adapting things that we have put forward, so I can not think of anything negative to say.

  • Bron van de reviewer 
  • Beoordeeld op 11-8-2020