ShipStation

ShipStation

door ShipStation

Wie gebruikt ShipStation?

ShipStation biedt webgebaseerde verzendingssoftware die is ontworpen voor multi-channel handelaren. Iedereen die op meerdere platforms verkoopt (eBay, Amazon, enz.) en fysieke goederen verzendt kan tijd en geld besparen.

Wat is ShipStation?

Importeer, beheer en verzend je orders met ShipStation, de populairste keuze van online verkopers. Deze oplossing kan worden geïntegreerd met meer dan 150 van de meest populaire marktplaatsen, winkelwagentjes en vervoerders, en je kunt zoveel verkoopkanalen en vervoerders gebruiken als je nodig hebt. Met ShipStation krijg je: tot 40% korting op USPS-tarieven en 29% korting op FedEx-tarieven; de merkeigen tracking-pagina en retourenportal; aanpasbare automatiseringsregels om fouten te voorkomen en je levertijd te halveren; een eenvoudig te gebruiken interface; een volledig gratis proefversie van 30 dagen!

ShipStation - Details

ShipStation

http://www.shipstation.com/

Opgericht in 2011

ShipStation - Prijsoverzicht

ShipStation vanaf US$ 9,00/maand. ShipStation heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor ShipStation.

Beginprijs

US$ 9,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Geïnstalleerd - Mac

Cloud, SaaS, Web

Geïnstalleerd - Windows

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van ShipStation

Distributiesoftware
Import- en exportbeheer
Inkoop
Magazijnbeheer
Orderbeheer
Retourbeheer
Streepjescodes / RFID
Verkoopprognose
Vervoersbeheer
Voorraadbeheer
Beheer van werkopdrachten
Etiketten drukken
Factureren
Klantendatabase
Ondersteuning voor streepjescodes
Orderinvoer
Plannen
Routering
Schadevergoedingsbeheer
Verzendbeheer
3PL-beheer
CRM
Cross-docking
Leveranciersbeheer
Orderbeheer
Streepjescodes/RFID
Transportbeheer
Vervoersbeheer
Voorraadbeheer
Wagenparkbeheer
Backorderbeheer
Beheer van speciale bestellingen
Bestellingen bijhouden
Catalogusbeheer
Orderinvoer
Orders afhandelen
Retourbeheer
Terugkerende orders
Vervoersbeheer
Voorraadbeheer
Schatting van levering
Status bijhouden
Voor eCommerce
Voor vracht
Waarschuwingen/Meldingen
Website-integratie
Berekening van verzendkosten
Containervervoer
Goederenvervoer
Import en export
Integratie van vervoerservices
Magazijnbeheer
Pakketvervoer
Transport bijhouden
Vervoer door de lucht
Vervoer over land
Vrachtbrieven
Zeevracht
Beheer van meerdere kanalen
Beheer van productievoorraad
Beheer van retailvoorraad
Kitting
Leveranciersbeheer
Magazijnbeheer
Mobiele toegang
Nabestellingbeheer
Productidentificatie
Prognose
Rapportage en analyse
Voorraadoptimalisatie
Waarschuwingen/Meldingen
Afgebroken verkoopproces herstellen
Belastingbeheer
Catalogusbeheer
Inventarisatie
Kortings- en couponbeheer
Productbeoordelingen en -reviews
Productconfigurator
Retourbeheer
Teruggavebeheer
Vervoersbeheer
Verwerking van creditcards

Reviews van ShipStation

5 van 688 reviews worden weergegeven

In totaal
4.7/5
Gebruiksgemak
4.6/5
Klantenservice
4.6/5
Functies
4.6/5
Waar voor je geld
4.6/5
David k A.
Founder & Partner
13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 15-3-2018

"Test your shipping software - they're not all made the same"

Opmerkingen: I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.

Pluspunten: I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort. I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.

Minpunten: There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.

  • Bron van de reviewer 
  • Beoordeeld op 15-3-2018
Matthew J.
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 12-2-2018

"With ShipStation, I know there is someone on the other end that cares about my experience"

Pluspunten: • I was assigned a specific person as my customer service representative, and when I called with an issue, one of the customer rep picked up the phone and answered my question on the spot; meaning, I didn't have to dial a ton of menu options or wait on hold at all to speak with a person. She is also very responsive to emails. We tend to look at websites and applications as faceless businesses, but with ShipStation I know there is someone on the other end that cares about my experience. • Integrates seamlessly with Squarespace Commerce account • Automatically marks order fulfilled when a shipping label is printed • Connects to printer easier than Stamps.com

Minpunten: • Have to load balances instead of paying for what you use as you go. I encountered this with Stamps.com as well, but it is annoying because I have to make cash flow considerations when all I need is a few extra dollars to print a label. • Cannot edit manual orders, need to delete and re-create an order if changing quantity or amount of a product. • I "chose" ShipStation because it was the only shipping option that would integrate with Squarespace. Most of my issues were encountered while trying to transition from Stamps.com to become familiar with the new platform. Though very similar, ShipStation INITIALLY felt like a clunkier, gaudier version of the same thing. Thankfully, they've recently made some positive design changes. However, there are still some quirky user interface aspects, including:
— animated "help/info" bubbles (which I just figured out how to hide).
— In Stamps.com, I was able to see if my thermal printer was connected (or visible to the website) before clicking "print" — which, when I click, charges the postage to my account regardless if the label actually printed. In ShipStation, I have to click "print" without knowing if the website is able to send the job to the printer. This has resulted in additional postage billed to my account because I clicked "print." I then have to wait for that amount to be refunded in my account. Though I should add, I rarely have printer connection issues with ShipStation, whereas it used to be the bane of my Stamps.com experience.
— Stamps.com also made it easy to see all the USPS shipping options and rates at a glance, while viewing an order. In ShipStation, I either have to select a service, then an option from within that service or open up a separate rate calculator. This makes it harder to find the lowest shipping fee/service or fastest method for its value when modifying individual orders.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 12-2-2018
Tasha R.
Owner
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 14-2-2020

"Saves so much time on shipment processing"

Opmerkingen: Shipstation has enabled us to have a centralized location that all orders flow through (most are linked, some are imported manually). The ability to create a shipment, receive a quote, batch orders, purchase and print labels, track packages and process returns in one program is literally the largest saver of time and money for my business.

Pluspunten: Shipstation was not the first shipment software I tried but it will definitely be the last. The platform is perfect for busy online retailers. At times, I was shopping 2,000 packages a day and shipstation handled it like a boss.

Minpunten: At times, it can be difficult to reach the account manager assigned to our account. When customers depend on the shipment estimations we provide, we can’t afford software issues that go unresolved for any length of time.

  • Bron van de reviewer 
  • Beoordeeld op 14-2-2020
Ronald C.
Manager
Kunst en nijverheid, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 23-12-2019

"Shipstation Changed My Life"

Opmerkingen: We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!

Pluspunten: Ease of use and feature richness. We had tried a couple of other shipping systems for our online shop, and none were as intuitive and user friendly as Shipstation. We were able to get up and running very quickly when we first started, and now, many years later, I've learned much of the the deep functionality that lays beneath the simple surface.

Minpunten: I had to think a while, but I do with the dashboard reporting was a bit clearer and easier to read. There are a couple of widgets on there that I have still to figure out quite how to read.

  • Bron van de reviewer 
  • Beoordeeld op 23-12-2019
Bryan C.
Operation Coodinater
Logistiek en toeleveringsketen, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 8-3-2018

"Shipstation is great software for the price, but it has its limitations"

Opmerkingen: Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.

Pluspunten: Shipstation is great for companies that are looking for a label printing solution for there shopping carts. Shipstation is able to handle high volumes of orders and allows for labels to be pre-printed, which can greatly increase the fulfillment time. There are pretty good filtering options that can lead to more efficiencies when printing that can save time with your fulfillment team. Shipstation integrates with many different platforms fairly seamlessly, which allows for more diversity in the ever growing number of platforms that are out there. They are also constantly adding new platforms that can integrated with. I think the fact that this software is user friendly and efficient in its design makes this software a worthwhile investment for those that need a better shipping solution.

Minpunten: The issues that we have run into with this software as we have scaled to processing over 3000 shipments a day are too many holes which can cause many opportunities for errors, processing speeds, and lack of flexibility. When you are processing up to 3000 orders a day problems flesh themselves out quickly. One issue that has arisen is the inability to hold people accountable when errors occur. For example, since the labels are pre-printed there is not a simple to way to know who misshiped an order when it is sent incorrectly to a customer. On top of that, since the labels are pre-print there is no way to verify through software on the outbound that a shipment is correct. You have to trust that your team is packing order correctly, which is guaranteed to cause problems regardless. There is also the possibility that labels can be double printed or not printed at all since labels are processed and then a PDF is created to print orders. This has been costly for us an multiple occasions, which is hardly preventable no matter who you have printing. Due to the fact that Shipstation is cloud based this can cause issues with processing speeds. We have seen hang ups (especially on Mondays) that cause the whole team to be slowed down due. The other issue with cloud based system is the lack of flexibility for Shipstation to be customized to how you would like it. If changes are made they have to be made globally, which can take a while or just simply cannot happen altogether.

  • Bron van de reviewer 
  • Beoordeeld op 8-3-2018