--- description: Ontdek de plus- en minpunten van Freshsales en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Freshsales - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Lead management software](/directory/30017/lead-management/software) > [Freshsales](/software/155563/freshsales) # Freshsales Canonical: https://www.capterra.nl/software/155563/freshsales Pagina: 1 / 26\ Volgende: [Volgende pagina](https://www.capterra.nl/software/155563/freshsales?page=2) > Freshsales is een volwaardige online CRM, gemaakt voor snelle verkoopteams, boordevol functies zoals een ingebouwde telefoon en geïntegreerde e-mail. > > Oordeel: score van **4.5/5** door 622 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Freshsales? Freshsales is een product voor teams in alle soorten en maten. Freshsales is ontworpen met de intentie om te voldoen aan de verkoopbehoeften van alle markten. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 622 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Freshworks - **Locatie**: San Mateo, VS - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 11,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Duits, Engels, Frans, Italiaans, Nederlands, Pools, Portugees, Russisch, Spaans - **Beschikbare landen**: Argentinië, Australië, België, Bolivia, Brazilië, Canada, Chili, Colombia, Costa Rica, Duitsland, Ecuador, Filipijnen, Frankrijk, Hongkong SAR van China, Ierland, India, Indonesië, Israël, Italië, Japan en 22 meer ## Functies - A/B Testing - Afspraakplanning - Beheer van juridische zaken - Beheer van salesactiviteit - Beheer van verkooppipeline - CRM - Casusnotities - Communicatie via meerdere kanalen - Communicatiebeheer - Contactenbeheer - Contract- en licentiebeheer - Documentbeheer - Documenten opslaan - Donorenbeheer - Door gebeurtenissen geactiveerde acties - E-mailbeheer - E-mailsjablonen - Elektronische handtekening - For Financial Institutions - Gedeelde contacten - Gegevens importeren en exporteren - Integratie van sociale media - Kalender-/herinneringssysteem - Kalenderbeheer - Klanten volgen - Klantenbeheer - Klantendatabase - Klikken bijhouden - Lead nurturing - Leaddistributie - Leads beheren - Leads vastleggen - Leadsegmentering - Mobiele toegang - Plannen - Prestatiemeetwaarden - Rapportage en analyse - Real-Time Notifications - Segmentering - Split run tests - Taakbeheer - Third-Party Integrations - Tijd bijhouden - Verkoopprognose - Verkooprapporten - Volgen van gedrag - Voor de verzekeringsbranche - Voor salesteams/-organisaties - Workflowbeheer - Zoeken/filteren ... en 28 meer functies ## Integraties (20 in totaal) - Asana - Calendly - Docusign - Freshchat - Freshdesk - Gmail - Google Calendar - Google Workspace - HubSpot CRM - Mailchimp - Meta for Business - Microsoft 365 - PandaDoc - QuickBooks Online - QuickBooks Online Advanced ... en 5 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) ## Categorie - [Lead management software](https://www.capterra.nl/directory/30017/lead-management/software) ## Gerelateerde categorieën - [Lead management software](https://www.capterra.nl/directory/30017/lead-management/software) - [CRM voor de bouw](https://www.capterra.nl/directory/30657/construction-crm/software) - [CRM-systemen voor non-profitorganisaties](https://www.capterra.nl/directory/31515/nonprofit-crm/software) - [CRM-software](https://www.capterra.nl/directory/2/customer-relationship-management/software) - [Sales force automation software](https://www.capterra.nl/directory/12/sales-force-automation/software) ## Alternatieven 1. [HubSpot CRM](https://www.capterra.nl/software/152373/hubspot-crm) — 4.5/5 (4470 reviews) 2. [Zoho CRM](https://www.capterra.nl/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.nl/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.nl/software/61368/salesforce) — 4.4/5 (18790 reviews) 5. [EngageBay CRM](https://www.capterra.nl/software/178819/engagebay-marketing) — 4.7/5 (908 reviews) ## Reviews ### "Best Features of Freshsales CRM" — 5.0/5 > **Yogesh** | *10 oktober 2022* | Research | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Phone system \& O365 Email Integration \& reporting features. > > **Minpunten**: Unable to configure Phone system in other VOIP Devices like IP Phone \& Polycom Conference Devices. Linking of Deals with Emails > > Global Compliance requirement as such that of GDPR \& Other relevant regulation with regards to DATA Management \& security. ----- ### "Freshsales Review" — 4.0/5 > **Ellie** | *17 juni 2024* | E-learning | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Easily view customer profiles. Edit the views to see what is needed most - for example, we have important details at the top of their profile, like their contact details. It records all communication in one location for quick access when needed. Fairly simple navigation structure, search bar to find customers, navigation bar down the side to access different areas of their profile. The analytics section allow you to create reports that can update themselves, making it easy to monitor and view necessary information, the reports also easily convert to an Excel Spreadsheet. Our phone system is built into this system, meaning we can see who is calling and when you click their name, it brings you straight to the customer profile. Automated emails when fields are updated take a lot of work off our hands. > > **Minpunten**: I've found creating Analytics Reports to be very complicated and difficult to understand - you need to follow the guidance on how to do this, or have help from someone who does understand, they did not seem simple to set up. It will prompt you to refresh the page fairly often, meaning you lose you place on a page and have to scroll back down. The system only allows for a certain amount of field's per customer, meaning you have to make learning records for the courses, which are on a different page from their profile and are not as easy to view. > > The system itself is very good, and the company are willing to create special features if needed, and are happy to work with our system manager to ensure it meets the needs of our business. There is a lot of potential to the Freshsales system that our team are looking to utilise, especially around automations. Sometime the customer service they offer through their instant chats does not always lead to a solution. I found the chatbot that offers suggestions for help rarely comes up with the answers to my queries - then their is usually a language barrier when conversing with their overseas customer service operatives who manage the chat one you get past the chatbot - their team often help with a solution, but it can take some time. ----- ### "Freshsales. Fresh start." — 3.0/5 > **Tori** | *14 augustus 2023* | Machinebouw | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Up front, nothing seems overcomplicated. It has the essentials we need to track business on the sales side. Those who tend to support tickets are quite helpful. Happy with the timely, honest support we receive\! > > **Minpunten**: As with any system, there are areas of improvement, wishes for changes, and improvements we would love to see implemented. I wish there were more transparent check-ins telling us upcoming changes that are being worked on in the background. I also wish we were notified when updates were going to run so that could better prepare when "Blackout" periods are going to take place during the workday. > > This was our company's first CRM. We still enjoy Freshsales, but often find quirks and areas for improvement that we sent to our representative. There have been advancements since we started with Fresh, but would love to know more insight on what's to come in the next year and three-year plan, so we can prepare and know how the system will improve over time. ----- ### "Freshsales" — 5.0/5 > **Syed** | *30 maart 2024* | Logistiek en toeleveringsketen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: very comprehensive CRM tool which covers all sales related activities, integrated with Freshdesk ticketing tool as well so you can monitor your clients' tickets also, license price is very good as compared to other crmCRMproducts. > > **Minpunten**: reporting and analysis is bit limited to filters and available options, plus reporting and making dashboard analysis is bit difficult for non-technical person and technical person like admin has to engage with sales team to teach them how to prepare your reports, graphical representations and dash boards. > > overall Fresh sales is very good and affordable CRM for companies looking for good CRM and very reasonable license pricing. ----- ### "Good sales and marketing CRM" — 4.0/5 > **Geverifieerde reviewer** | *21 juli 2022* | Facilitaire diensten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It's comprehensive as this has functionalities for both sales and marketing. This also has freshchat feature which we are using on our website. > > **Minpunten**: The support is not good and on the other hand they have made a newer version of it and it took 6 months to migrate us to newer version for the older one. > > It's fine overall but earlier support was good and now it's difficult to get a hold of rep. ----- Pagina: 1 / 26\ Volgende: [Volgende pagina](https://www.capterra.nl/software/155563/freshsales?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/155563/freshsales) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens