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Wat is ACE Retail POS?

Zoek je software voor voorraadbeheer met volledige functionaliteit en een ingebouwde POS? Het ACE-systeem is geïnstalleerde software voor Windows-gebruikers met geïntegreerd voorraad-, klant- en inkoopbeheer. Ontworpen voor detailhandelaars of groothandelaren, met volledige offline capaciteiten. Eenmalige prijs zonder maandelijkse licentiekosten. Webgebaseerde mobiele rapportagetool beschikbaar. Geïntegreerd met Sage50, QuickBooks, Shopify, Magento, OSCommerce, MailChimp, Vantiv, Chase, Global, Elavon, Moneris, FirstData en TD.

Wie gebruikt ACE Retail POS?

Kleine of middelgrote detailhandelaars/groothandelaren die behoefte hebben aan robuuste functies voor voorraad-, klant- en boekhoudbeheer die volledig zijn geïntegreerd met hun verkooppunt.

ACE Retail POS Software - 1
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ACE Retail POS Software - 5

Twijfels over ACE Retail POS? Vergelijk met een populair alternatief

ACE Retail POS

ACE Retail POS

4,4 (38)
US$ 675,00
eenmalig
Gratis versie
Gratis proefversie
66
10
4,2 (38)
4,3 (38)
4,6 (38)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
€ 89,00
maand
Gratis versie
Gratis proefversie
110
58
4,1 (967)
3,9 (967)
4,0 (967)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over ACE Retail POS

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,2
Klantenservice
4,6
Functies
4,3
Prijs-kwaliteitverhouding
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
53%
4
42%
3
3%
1
3%
Joe
Manager in Canada
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent support provided by ACE

5,0 6 jaar geleden

Pluspunten:

We have been using ACE POS since 2009. Since day one ACE has provided excellent support with the initial setup and continued maintenance of our systems. I like that ACE provides seamless integration with our accounting software. The ACE Sales screen and inventory accounts are easy to use for any level of staff. We also maintain our Customer accounts and email lists within ACE. We have been using the webstore integration feature since 2011. ACE will upload items directly to our website, including adding the pictures and descriptions that are included in ACE. We have recently upgraded our website to Shopify. ACE will automatically adjust inventory quantities within Shopify which has saved us a lot of time. The active support that they provided during our transition to Shopify was unbelievable. Don provided a hands-on approach and provided quick responses to my many questions. I would recommend ACE for any retail business environment.

Minpunten:

There are only minor issues that I can name as our overall experience has been positive. It would be great if there was a fast way to transfer inventory quantities between items. For example, if we have 1 PLU made up of a set of 4 widgets and I want to break this up into 4 individual PLUs, we are having to post this through the Purchasing/Receiving System so that the inventory cost values follow. Also, it would be nice in the Receiving system if backorders would automatically be shown for every item with zero items received. Right now we are having to scroll through each item in the purchase order so that the backorder number shows.

Reactie ACE POS Solutions

6 jaar geleden

Thank you for your kind words and support Joe! From our ticketing system we can see that one of our specialists has already been in contact with you regarding back-orders and how to utilize the built-in packbreak function within ACE Premium to break-up items that are sold as a combo and also individually.

Arek
Owner in Canada
Bouwmaterialen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

It's ok but...

4,0 5 jaar geleden

Opmerkingen: I've used this software in three businesses since 2009, seems the company changed hands a couple times. For those who see no reason the renew your yearly license make sure that if you have an install file, that when you install it, its fully functions especially the reports as with a couple years back the version they gave you to install had the reports feature broken and you needed to contact them for the update file. This worked for some time as you could install previous update files without a valid support license but then the system changed and you had to get a pr authorization for updates. I'd still recommend this software but if you buy software you expect it to be 100% functional and re-install able to 100% functioning even with out a support license.

Pluspunten:

Pretty easy to use Easy to set up up Easy to configure Good reporting features for sales and tax Lots of options

Minpunten:

Never any updates to the software, there use to be until they changed the system. At least as of a couple years back demo install file had bugs in it or on purpose so if your license expired and you have to reload the software once you imported the back up DB the reports wouldn't work. You have to contact them to get an update but since your support license is expired you couldn't get help unless you renewed for another year.. Lots of GUI bugs that have been around for years and have been reported on several times.

Reactie ACE POS Solutions

5 jaar geleden

Thank you for your feedback Arek. Yes, we are a different company now and we have invested in updating and maintaining the software so many of the bugs that were in the older versions supported by the last company have been fixed for the past several years now. We have also spent a lot of internal resources to develop and maintain new built-in and optional add-on features to help customers which is why updates are part of paid support plans. But rest assured, customers who are using versions of ACE maintained by our company can continue to use their software without an active support plan.

daniel
Owner in Canada
Kunst en nijverheid, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Do Not Buy, greedy support

1,0 3 jaar geleden

Opmerkingen: bad.

Pluspunten:

Do your self a favour and do not use ACE Pos, they are very greedy if you ever have any questions. They want you to pay astronomical support fees. Do not use.

Minpunten:

The program is ok at best, the support is horrible and even if you have a small question they want to charge you $90/cad for the answer.

Reactie ACE POS Solutions

3 maanden geleden

Apologies but it looks like this response was not posted earlier. We are sorry that you feel this way, but as you are not on a support plan and the software only has a one-time fee, we do need a way in which to cover the costs of keeping technical specialists on staff to update the software and help with troubleshooting. The costs of technical employees have gone up significantly just like so many other things during these high inflationary times. Compared to what many other companies charge, our overall costs are significantly lower than many other programs and POS systems in the industry

Andrea
Owner in Canada
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great System, good customer service, Nine years and counting...

5,0 6 jaar geleden

Opmerkingen: The main benefit was easing my accounting burden! That was my initial reason for searching for a POS system.

Pluspunten:

I like how user friendly the sales screen is. Very quick to train someone to run the cash register, even someone who is not computer savvy. I like being able to block employees from different areas of the software, so they can only access what I allow them to. The reports are flexible and are great for assistance with re-ordering based on sales(if you don't already use the min/max qty option). Being able to quickly see which vendors products are selling the best is a huge asset to me. The easy connection with Quickbooks saves me a LOT of time in my bookkeeping. The customer service is good (and if for some reason you get someone who you may think is in training, they're honest and get someone else to fix the problem and do it in a timely manner). I have been enjoying this software for nine years.

Minpunten:

I find it time consuming to find some of the features that I likely should be using but are not utilizing because I can't find it or I can't remember where to find it. I would prefer the Help/user manual be part of the software not just online. When you don't have internet access on a computer that your employees are using, the help feature is inaccessible. The yearly updates are a bit more expensive than I feel they should be. I don't need new features and any "fixes" should come with the original purchase of the product, but if I want it to continue to run on newer computer systems and likely need it reloaded on a different computer down the line (ie. changing from windows xp to 7 or 10), I would otherwise have to pay the whole amount up front a second time( and third time etc...).

Reactie ACE POS Solutions

6 jaar geleden

Andrea, thanks for taking the time to give us your feedback. We understand your wanting to have access to certain resources offline. We made the decision to move to online training resources as this way, we can maintain documentation more easily for customers. It also allows you to be aware of any updates. Besides new features, we need to maintain a development team to keep the software up-to-date for security reasons - e.g. Windows updates, PINpad upgrades, integrated solution updates. This is why updates are always included with annual support plans and include phone calls that you can use for support or training. We know that you don't always need the assistance but we have tried our best to keep our annual support plan pricing steady even though our costs of maintaining live support assistance around the clock and development in Canada continue to increase. Thanks again for your continued support!!

Nathan
President in Canada
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Wonderful product, easy to use software, with fabulous customer service

5,0 8 jaar geleden

Opmerkingen: I've been using Ace Retail for 11 years, from when it first became available for Microsoft Windows (earlier versions were using the DOS o/s. There have been many improvements over the years, with the program just getting better and better. Some features are a challenge to use, including having a different shipping and billing address, but once you know how to use these features, they work well. In addition, many of my requests, including the ability charge local taxes for customers who live in other provinces, or the USA who visit our Winnipeg store, are greatly appreciated and functional. Recently the ability to process "card not present" transactions was added, which we love, for phone or Internet orders. I'm very happy with the stability and functionality of Ace Retail, and highly recommend it to any small to medium sized retail company. It may also work well for larger companies, but it's perfect for my company, Aviva Natural Health Solutions. Nathan Zassman,
President

Pluspunten:

Easy to use interface, has all the features a small to medium size retail company would ever need.

Minpunten:

Some functions, like correcting errors, or having a different shipping and billing address, could be easier to implement, but once you know how to do it, it's ok.

Reactie ACE POS Solutions

8 jaar geleden

Thanks Nathan! We appreciate and value your support. We have several exciting projects/features in the pipeline that should be of interest to you. We'll be sure to let you know once they are ready!