shopVOX

shopVOX

door TechVOX

Wie gebruikt shopVOX?

Aangepaste productiebedrijven, zoals bordenbedrijven, drukkerijen, borduurbedrijven, zeefdrukkers, bedrijven voor trofeeën en onderscheidingen en carwrappingsbedrijven.

Wat is shopVOX?

ShopVOX is een uitgebreide, webgebaseerde, gebruiksvriendelijke beheeroplossing voor fabrikanten van op maat gemaakte producten.

Deze oplossing omvat alles wat je nodig hebt om je winkel te runnen: bijhouden van verkoopleads, offertes, werkorders, inkooporders, taakbeheer en planning, online goedkeuringen van controles, Quickbooks-integratie, business intelligence, online creditcardbetalingen via Authorize.net, en nog veel meer.

Perfect voor:
- bordenbedrijven;
- drukkerijen;
- kledingbedrijven;
- fabrikanten van op maat gemaakte producten;
- werkplaatsen.

shopVOX - Details

TechVOX

http://www.shopvox.com/

Opgericht in 2010

shopVOX - Prijsoverzicht

shopVOX heeft geen gratis versie maar biedt wel een gratis proefperiode. shopVOX betaalde versie vanaf US$ 10,00/maand.

Beginprijs

US$ 10,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van shopVOX

Besteksoftware
Aanpasbare branding
Catalogusbeheer
Contactenbeheer
Geautomatiseerde offertes
Klantenportal
Kortingsbeheer
Prijsbeheer
Productconfigurator
Automatische spelerupdates
Beheer van externe weergave
Contentplanning
Mediabibliotheek
Ondersteuning voor meerdere schermen
Visuele editor
"Best fit"-Instelling
Analyse van pers en uitvoering
Berekenen van de inkthoeveelheid
Berekeningen van meerdere versies
Berekeningen voor services voor en na
Evaluatie van productieopties
Kortingsbeheer
Pre-press schatting
Schatting boekbinderij
Schatting van de beste prijs
Documentbeheer
Kwaliteitscontrole
Leveranciersbeheer
Offertebeheer
Prognose
Resourcebeheer
Supply-chainbeheer
Traceerbaarheid
ERP
Inkooporderbeheer
Integratie in de administratie
Kwaliteitsbeheer
MES
MRP
Offertes
Onderhoudsbeheer
Rapportage en analyse
Veiligheidsbeheer
Vervoersbeheer
Capaciteitsbeheer
Factureren
Inkoop
Kwaliteitscontrole
Offertes
Orderbeheer
Plannen
Productiekosten
Traceerbaarheid
Vervoersbeheer
Werk bijhouden
Werkorderbeheer

Reviews van shopVOX

5 van 179 reviews worden weergegeven

In totaal
4,6/5
Gebruiksgemak
4,3/5
Klantenservice
4,7/5
Functies
4,5/5
Waar voor je geld
4,6/5
Greg S.
Owner
Textiel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 9-5-2019

"Best Decision This Year"

Opmerkingen: Like any new software we had to learn how to use the software, but it was not hard and the online courses saved the day. We have had a couple phone meetings those have helped tramindusly. We absolutely love ShopVox and are happy to be here.

Pluspunten: The ability to customize your workflow schedule, pay charts, and the organization of customers and accounts.

Minpunten: The amoratizing of products on a line item.

Antwoord van de leverancier

van TechVOX op 14-5-2019

Thank you for reviewing shopVOX Greg. We are excited that shopVOX was your best decision of the year. :)

  • Bron van de reviewer 
  • Beoordeeld op 9-5-2019
Gary F.
Director of Operations
Afdrukken en drukwerk, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 8-6-2020

"Game Changer"

Pluspunten: So many things to like and big upgrades from our current software.
- Estimating is a great feature. Takes a good bit of work to setup initially, but the long term benefits will be totally worth the effort.
- Love the job board and the way jobs are tracked through each step of the process. Gives us the ability to see exactly where jobs are which results in fewer status update phone calls from our PMs. They can get the info they need in a few clicks.
- The analytics are great. We use Quickbooks and have never been able to look at this much info about the status of our shop. How many quotes are out there, how many have gone to production this week (or this month), how many quotes have converted to orders and much more. Makes my job easier when looking at sales.
- Just the fact that basically our whole shop is in one piece of software. Accounting, estimating, purchasing, production management in one browser window.

Minpunten: - Would like to see more options in the estimating area for custom signage. The ability to price signs with multiple pieces, such as "faceplate" and "backplate" will be huge for us. I think this is being developed.
- This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit squished and hard to read.

  • Bron van de reviewer 
  • Beoordeeld op 8-6-2020
Jasmine R.
Project Manager/CSR
Consumentengoederen, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    1/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 15-8-2017

"Terrible product, they don't know their customers, little support."

Opmerkingen: None

Pluspunten: I can't think of much. Truly, nothing good about it at all for our business. Perhaps this would work well for a small business with only a handful of products.

Minpunten: We've been using ShopVox for over 2 years now so we have a lot of (terrible) experience with this product. We have had nothing but trouble since using this program. It is not easy, it doesn't flow well, it doesn't make sense. They create problems and then make the fix a paid "feature." For example suddenly everything runs together even when you type it out in nice paragraphs. In order to not have this happen they say you must pay for this "feature." Unbelievable. The communication is horrible, not only language but just general understanding. They blame things constantly on a local server then will report an outage weeks later. It takes them months to fix seemingly simple things. When features they have don't work, they just say not to use it. Worst service I've ever had with any type of software. They corner you into using it since all your data is now in their "cloud" and who wants to start over with another software program yet again. We can't even build pricing, it simply doesn't work. It doesn't connect well with quickbooks, I can go on and on, it causes us more work than if we were to write this out by hand. WE have to manually price out everything because we're unable to successfully build pricing forms.

Antwoord van de leverancier

van TechVOX op 17-8-2017

Hi Jasmine - I'm very sorry that you feel this way.

I'm sure you're very busy and I can understand how not having your pricing configured correctly would be frustrating.

I'm more than happy to help you and your team create the pricing templates for your products. And I've already been in-touch with D.Rose from your team about this.

If you'll provide the specific details of these other issues, our team will surely look into them for you.

  • Bron van de reviewer 
  • Beoordeeld op 15-8-2017
David B.
Managing Director
Design en ontwerp, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 6-3-2020

"Modulex Ontario"

Opmerkingen: Shopvox has been very easy to learn and navigate. There have been some issues making changes, and creating specific reports, but overall, a great platform. There have been some bugs with reports and BI but for day to day quotes, order processing, invoicing and reporting, it has been great.

Pluspunten: Cross referencing data through searches, and related tabs, along with reports and lists. Ability to expand uses for production, web ordering, inventory, time management/tracking for production and more.

Minpunten: Limited CRM (Sales) platform with less reporting for this area of business. Custom reports can be complicated and convoluted.
Setting up and using the 'Job and Production' segment can be time consuming and can become more time consuming than value for the data entry.

Antwoord van de leverancier

van TechVOX op 31-3-2020

Thanks for the awesome review. We are so pleased that you are satisfied with shopVOX for your day to day tasks We are constantly improving the software and love suggestions.

  • Bron van de reviewer 
  • Beoordeeld op 6-3-2020
Glen M.
Sales Director
Design en ontwerp, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 28-5-2020

"SV Experience so far..."

Opmerkingen: SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.

Pluspunten: The facility to run all of our sales and production operations from one system, working online is superb. CRM and quotations combined with scheduling and production stages help to provide a clear and accurate picture of all communications and projects within the business.

Minpunten: Sometimes being able to view multiple sections would benefit instead of having to go in and out of fields etc. But apart from that the system offers everything we need to operate effectively and efficiently.

  • Bron van de reviewer 
  • Beoordeeld op 28-5-2020