Wie gebruikt deze software?

RingCentral is a flexible cloud-based solution which is ideal for businesses of all sizes.

Gemiddelde scores

839 beoordelingen
  • In totaal 4 / 5
  • Gebruiksgemak 4 / 5
  • Klantenservice 4 / 5
  • Functies 4.5 / 5
  • Waar voor je geld 4 / 5

Productgegevens

  • Beginprijs US$ 7,99/maand
  • Prijsinformatie Pricing is not in USD$ but GBP.
  • Gratis versie Nee
  • Gratis proefversie Ja
  • Implementatie Geïnstalleerd - Mac
    Cloud, SaaS, Web
    Geïnstalleerd - Windows
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • RingCentral UK
  • https://www.ringcentral.co.uk/
  • Opgericht in 1999

Over RingCentral Telephony System

UKs #1 cloud phone system provider 2018. All inclusive business communication solution. RingCentral integrates with the systems you already use such as Google, O365, Salesforce, & more. RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. With over 350,000 customers on our platform, we offer our customers a true global enterprise grade solution, regardless of their size.

Functies van RingCentral Telephony System

  • Belgroepen
  • IVR en spraakherkenning
  • Oproepen opnemen
  • Oproepen routeren
  • SIP-trunking
  • Virtuele extensies
  • Webvergaderen
  • Automatische nummerkiezer
  • Callcenterbeheer
  • Contactenbeheer
  • Controle van oproepen
  • IVR en spraakherkenning
  • Predictief kiezen
  • Rapportage binnenkomende items
  • Spraak- en data-integratie
  • Telemarketingbeheer
  • Uitgaande rapportage
  • VoIP
  • Belgroepen
  • Contactenbeheer
  • Encryptie
  • Geïntegreerde communicatie
  • IVR en spraakherkenning
  • Oproepen in de wacht zetten
  • Oproepen opnemen
  • SIP-trunking
  • Verbetering van spraakkwaliteit
  • Controle van oproepen
  • IVR en spraakherkenning
  • Mobiele toegang
  • Oproepen opnemen
  • Oproepen routeren
  • Oproepregistratie
  • Personeelslijst
  • Virtueel callcenter
  • Webvergaderen

De nuttigste reviews van RingCentral Telephony System

Ring Central (the future phone)

Beoordeeld op 26-3-2019
Dawn J.
General Manager/Accounts Receivable
Vervoer/over de weg/per spoor, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Benefits from Ring Central for me are the recorded lines. I deal with a lot of chargebacks and unhappy customers at times. To deal with them I need to have facts of what they are telling me and none other than a recorded line will get me those facts of the conversations had earlier with other employees, to determine the outcome of the issue presented to me.

Pluspunten: My favorite pro on Ring Central are all the lines are recorded and there is easy access to pull up those calls. You simply log into your account on ringcentral.com and all calls can be searched by day, time or phone number. You can save the recordings to your computer and send them where applicable. Another pro is the phone has bluetooth capability. I have hooked up my head set to Ring Centrals phone lines several times. You also can easily transfer calls, add a conference call (3-way calling) and put the phone on DND (Do Not Disturb) if busy. My current Ring Central phone has 4 incoming lines available to ring, although I usually only need 2 lines. My first and last name is also on my phone. You can also set up for your phone to have different ring tones for different people and keep a phone book available on the phone for easy access of calling the people you call the most.

Minpunten: I have found two cons for Ring Central: Since the phone runs off of internet, if the wifi signal goes down, so does the phone. Unfortunately you will need to wait until the wifi connects again for the phone line to become active again. I do believe there is way to hard wire the phone line as well where it is not connected to wifi. The second would be the recorded calls only go back as far as 3 months. Sometimes in business we need to go back a little further than 3 months.

My experience with Ring Central

Beoordeeld op 23-1-2019
Monica G.
Owner
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: We own a installation business that installs different products for 5-7 Big Box Home Improvement Centers. We bought a new home in a different area code and poor landline phone service. Changing your phone number with a Big Box company is difficult and produces a lag time in several areas including fax and invoice payments from the Big Box. Before the move I heard about Ring Central from a competitor Installer. Most of our work came in over a fax machine at that time and when we vacationed or spent days away from the office it was hard to continue business. With Ring central all faxes come over your phone, much like a email and you can forward them to the different subcontractors right from your cell phone, taking your office with you wherever you go. Additionally, we did not have to change our office land line number when we moved but with the cloud system offered thru Ring central we were able to have all land line calls come thru our cell phone in addition to calls generated by people dialing our cell phone number. All this at very reasonable prices. I do not have to pay for land line service or fax service, but am able to fax from my cell phone or computer. Ring Central has been a life saver and very convenient for my home business.

Minpunten: When talking to customers or coworker thru land line cloud phone numbers---If a call comes in over cell phone, the cell phone call takes leadership and often interupts cloud system calls in progress and disconnects calls over land line number. Inconvenient.

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