GoReminders

Great product for the cost! Makes life so much easier and customer service is excellent .

Pluspunten:

No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.

Minpunten:

We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.

GoReminder Review

Opmerkingen: Our overall experience with GoReminders is Great. It seems like each month they are adding new features that helps us save even more time and money. Also, the online customer service is excellent.

Pluspunten:

The Feature that we liked most about GoReminder is the automated text & email appointment reminders which helped us to increase revenue and free up time

Minpunten:

The software is great, but we would love to be able to call customer services over the telephone. I think this would place them above all the rest!

Overwogen alternatieven: EZnet Scheduler

Redenen om voor GoReminders te kiezen: We made the switch because we were looking for something with more features like Text & Email Reminders, Calendar Integration, and Online Booking.

Redenen om over te stappen op GoReminders: We chose GoReminder over alternative products because we found GoReminder to be less complicated and more user-friendly.

Works

Pluspunten:

Daily use for appointment reminders. Enter name and phone number and receive email confirmation.

Minpunten:

The appointment date should go to the next weekday.

Love these guys!

Opmerkingen: We love [SENSITIVE CONTENT HIDDEN] and the who Grreminders team! Every time I have a question, there's never a don't in my mind, I can ask and they will not only have an answer but a speedy response at that!

Pluspunten:

I love that GoReminders was a start up company the same time I started and they've continued to grow and benifit my ever growing business every step of the way!

Minpunten:

Only wish we could add specific timing so customers could see how long we allot to be with them at scheduled appointments.

Overwogen alternatieven: Snap Schedule

Redenen om over te stappen op GoReminders: Wanted to work with another small up and coming business who would understand our needs

GoReminders helped us reduce our No-show rate and communicate easily with our patients

Opmerkingen: GoReminders has helped us to reduce our No-Shows and increase our rebooking rates. All our patients love the appointment reminders. We also use GoReminders to contact people who have missed appointments or need to reschedule and it's a super easy way to communicate and get those patients back on our books. We've been using it so long now its like second nature. Customer service is always really great, they even implemented a number of requests/suggests we had - which we thought was super :)

Pluspunten:

We've been using GoReminders for a while and found it very easy to use and set up. GoReminders is very flexible allowing us to create own messages and sequences. You can also easily go into calendar and update any appointments.

Minpunten:

Unfortunately it does not integrate with our CRM which is more of an issue with the CRM than with GoReminders. The only thing we really have a complaint about is that if you are set up to send a sequence of reminders, it will only stop sending reminders if patients/customers/clients respond with R or Reschedule. However, its easy enough to go change the appointments or stop reminders in the calendar.