Donately

Donately

door Donately

Wie gebruikt Donately?

Non-profitorganisaties, politieke bewegingen, sociale welzijnsorganisaties, kerken, gemeenschappen; iedereen die geld wil inzamelen met een eenvoudige maar robuuste oplossing.

Wat is Donately?

Donately wordt vertrouwd door meer dan 1000 organisaties om hun impact te vergroten via online fondsenwerving. De topfunctionaliteiten omvatten eenvoudig donateursbeheer, aangepaste donatieformulieren die kunnen worden geïntegreerd in je website, aantrekkelijke donatiepagina's, ondersteuning voor terugkerende donaties, automatische ontvangstbewijzen voor donaties, en robuuste integraties via Zapier. Geef donateurs de optie om te betalen via creditcard, ACH/overschrijving of PayPal, en stel hen in staat om de donatiekosten te vergoeden. Tariefplannen beginnen vanaf $ 0/maand plus 4% en zijn ontworpen om met je mee te groeien.

Donately - Details

Donately

http://donate.ly/

Opgericht in 2011

Donately - Prijsoverzicht

Donately heeft een gratis versie en biedt een gratis proefperiode. Donately betaalde versie vanaf US$ 588,00.

Beginprijs

US$ 588,00

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Donately

Donatie management software
Beheer van ontvangstbewijzen
Betalingen verwerken
Campagnebehee
Donaties bijhouden
Donorenbeheer
Evenementenbeheer
Gift matching beheer
Mobiel doneren
Online giften
Pandbeheer
Terugkerende giften
Alumnibeheer
Betalingen verwerken
Bijdragen bijhouden
CRM
Campagnebehee
Donateurswerving bij derden
Donorenbeheer
Evenementenbeheer
Gift matching beheer
Lidmaatschapsbeheer
Mobiel doneren
Pandbeheer
Subsidiebeheer
Terugkerende giften
Veilingbeheer
Vrijwilligersbeheer

Reviews van Donately

5 van 130 reviews worden weergegeven

In totaal
4,4/5
Gebruiksgemak
4,4/5
Klantenservice
4,5/5
Functies
4,1/5
Waar voor je geld
4,4/5
Jennifer V.
Executive director of sing and relax unleash the Hearts Academy
Muziek, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 9-3-2020

"A really useful tool with a great team of people running it"

Pluspunten: As a small business owner and somebody who just wants to make a difference and teach her students to do so as well this is perfect for us. The folks that donate to our program never have a problem using the software and whenever we've run into trouble someone from the team always responds and fixes the issue. I'm hoping to grow with this software and this organization.

Minpunten: I wish there was another option besides using striped when it comes to accepting the donations. I don't understand why it is that it should cost so much especially since this is all about charity giving back to your community. That being said the format of the software is very good as I said before and the customer service makes up for what I think is pretty hefty when it comes to how much money is taken from our organization being able to help people. Another thing I would really like is it there would be a way to make an app for Android and iPhones. It would be so much simpler for us to promote and use. But again I guess that probably will come with time.

Antwoord van de leverancier

van Donately op 12-3-2020

Hi, Jennifer.

Thank you so much for taking the time to review Donately! We are glad that our platform is meeting your needs and helping you make an impact.

In regards to payment methods, please do note that we also offer PayPal as an option. We understand that keeping costs low is a vital component of fundraising, which is why we're committed to providing our platform at an affordable rate for organizations of all sizes.

  • Bron van de reviewer 
  • Beoordeeld op 9-3-2020
Andy H.
President/Founder
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 9-3-2020

"Technically excellent product"

Opmerkingen: Overall have had very strong experience. Wherever there has been a hiccup, it has turned out that the Donately technology was working fine, and it was a problem with a third party technology instead. Customer support has always been rapid and on point. I would strongly recommend use of the Donately technology.

Pluspunten: The thing i like most about the software is its customizability, and the ability to deploy the widgets onto third party websites. The ability to customize the donation form to gather aditional data is great and the ability to manage formatting through the API is also great.

Minpunten: The out of the box features could be enhanced, both in terms of using the standard donation pages, or in using the API. For example, when inserting a custom field into the donation form, there is some weird logic about the attributes on the form appearing in the code in reverse order, so a bit tricky to figure out where to place your custom object. Would also love to see more detailed reporting on the 'gross' and 'net' donation information in the dashboard so it's easier to track how much was received from donor vs how much after fees will actually hit the bank account. It should be easier to understand what portion of fee is going to Donately and what portion of fee is going to Stripe.

Antwoord van de leverancier

van Donately op 11-3-2020

Hi, Andy.

Thank you for taking the time to leave a review of your experiences with Donately. We are happy to hear that Donately has fit your needs, and you'd be proud to recommend our platform to others.

We also thank you for providing us with suggestions where we can improve. We will always take this into consideration as we continue to improve the platform.

  • Bron van de reviewer 
  • Beoordeeld op 9-3-2020
Claudia H.
Executive Director
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 28-10-2016

"Simple Easy To Use Solution"

Opmerkingen: Its been okay and it does serve its purpose. Customer support is slow especially when you're trying to have a conversation with someone to answer all your questions. Forms aren't able to be customized which is especially disappointing with campaigns and peer to peer fundraising. There should be more templates for options on both the campaign and fundraiser angle. More importantly I wish there was a way that our campaigns could stay on our site and not bounce to the donately url. This serves its purpose and isn't horrible and given that the other options out there are massively more expensive then this seems like the right option for smaller non profits.

Pluspunten: Ease of use

Minpunten: lack of different templates and customization

Antwoord van de leverancier

van Donately op 28-10-2016

Hi Claudia,

Thanks for filling out a review! Sorry that there was some aspects of Donately that you felt needed work. The good news is that we take your suggestions very seriously and we are always trying to make Donately better.

Per customizing the donation forms, by using the form embed you essentially have full control. If you are using our free hosted pages I'm happy to say that we'll have all the embed form features available there as well, in the next few months.

Per more campaign types, you're speaking our language there - that's a major push in 2017 for us. We will have various options to choose from.

Per bouncing to Donately from your site, I don't understand that one. One of the main features of Donately is the ability to embed the donation form on your site - and not send them to your free pages on Donately.

If you have any further questions on any of this, please contact me at [email protected]

Cheers!
Bryan

  • Bron van de reviewer 
  • Beoordeeld op 28-10-2016
Nora B.
Executive Director
Burgerlijke en maatschappelijke organisatie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 2-3-2020

"User-friendly donation platform"

Opmerkingen: My overall experience with Donately has been great, though I do think some of the features that are lacking could prove problematic. I would also like to be able to more easily add team members to the free software.

Pluspunten: Donately is an easy-to-use fundraising platform. Campaigns are easy to set up, customer support is reliable, and payments are on time. It is a free platform that allows many payout options and as many campaigns as you want at a time. I would definitely recommend Donately to people looking for a reliable, easy-to-use donation platform.

Minpunten: The only thing I believe Donately should add to their platform is a feature for comments by donors. At this time, donor comments are anonymous, which means people cannot see their support live on the campaign, nor can the campaign managers respond back publicly. I would love to see a new comment feature in the future.

Antwoord van de leverancier

van Donately op 11-3-2020

Hi, Nora.

Thank you for your honest review of Donately! We're glad to see that you've found Donately easy-to-use and useful tool to enable your fundraising.

We'll definitely take your feedback for a public comment feature into account as we further evolve and grow Donately!

  • Bron van de reviewer 
  • Beoordeeld op 2-3-2020
Cory P.
Director of The Roberts Center
Rechtspraktijk, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 5-3-2020

"Excellent fundraising tool!"

Opmerkingen: As we raise money for our campaign, it has been incredibly easy to get fundraisers to sign up. Additionally, attracting donors has been simple, too.

Pluspunten: Donately is easy to set-up, navigate and get support when needed (which, thanks to it's user-friendly interface, is very rare).

Minpunten: The monthly fees are high for our organization but the fee upon completion of a campaign is one of the lowest.

Antwoord van de leverancier

van Donately op 11-3-2020

Hi, Cory.

Thank you for leaving this review! We're happy to hear that you've had a positive experience with our platform and our team.

We understand that keeping costs low are the utmost priority for all organizations. We're committed to providing one of the best values in the online fundraising space, and giving nonprofits of all sizes a scalable option for their needs.

  • Bron van de reviewer 
  • Beoordeeld op 5-3-2020