Eleyo

Easy to set up and easy to access for parents.

Pluspunten:

Customer support was fantastic helping our team set up this service when we signed on with them. They made sure we were aware how to set everything up and knew what we needed to do before the site went live.

Minpunten:

Home/registration page is easy to set up, but not highly customizable. Not a dealbreaker, as we still went with Eleyo, obviously!

Lots of functions!

Opmerkingen: There are so many functions that it can seem overwhelming, but the tutorial online was extremely helpful!

Pluspunten:

The ability to have all of our sites on one portal

Minpunten:

The billing 2 weeks ahead of time makes things very difficult if we have a last minute change to scheduling

Would NEVER recommend to anyone

Opmerkingen: I can honestly say that I am filled with dread every time I have to sign on to this website. I hate that my county is actually paying for this experience. I would never recommend this product to anyone. I would rather be dropped into the middle of a busy IKEA and forced to locate an exit while drunk and blindfolded than use this product.

Pluspunten:

None. Absolutely nothing. How’s that for meeting your required character count?

Minpunten:

User experience, horrible navigation, repetitive questions, unauthorized charges.

Eleyo is a life saver!

Opmerkingen: Customer service rocks! Customers can update their accounts, pay for classes or childcare online. It is very user friendly and have saved us money on payroll not to enter payments or have customers call us to register their child for classes/programs. Best program for registration and billing.

Pluspunten:

Ease of use for customer and administration. Very friendly and easy software. Continuous updating program for improvement. Love the dashboard for quick information and update notes. Customer service is way above the industry. You get a live person or you can email and get a response very quickly. Can use program on a cell phone.

Minpunten:

Would like if customers could only make one account with the same name but it is not an big issue. Would like to be able to do our employee schedules link to this program.

Over all great program

Opmerkingen: It is a great solution for our attendance. There are times that it doesn't sync well but that's probably a wifi thing. It works well to go in and do reports. I like the ease and functionality of both the app and administrative site. There have been times there are multiple names of the same person listed in the authorized pick up list. And parents have complained that their names aren't on top of the list, depending how long the list is they sometimes have to scroll to find their names.

Pluspunten:

I like that you can look up information directly on the ipad. I like the absent option. I like that we are able to view who signs the student out as there have been times where a parent didn't communicate with their spouse and the child was already gone, it is easy to go in and see who already picked up their child to give them comfort that they are with someone they are suppose to be with and safe. I like that it indicates how many kids are currently still checked in.

Minpunten:

I wish there was a late option. We have many kids that have after school activities and classes that come to us later and it would be helpful to have an option to click that they will be coming late ...maybe highlight the child's name so it's easier to identify or find the names of which kids still need to check in (or even have a separate tab that shows which kids are arriving later). It would also be nice to have some kind of Drill option to as we do fire/tornado drills and when we are checking to see that all kids are accounted for it would be nice to click/highlight their name (without checking them out) when we do roll call.