Automate.io

Was a big Zapier Fan until I found Automate.io

Opmerkingen: So far really glad I found them, since Zapier is just too expensive for a small business

Pluspunten:

The guys have pretty much the same functionality from what I saw so far, but they are unbeatable on pricing and customer service. Our rep from the support team replied several times almost faster then I could formulate my questions. That's something I've so far only seen at Intercom directly. Thumbs up!

Minpunten:

Hmmm, on the free tier the bots are paused when the threshold is reached. I wasn't aware of this so that was a little downer.

I'm so glad that I chose Automate.io!

Opmerkingen: We're trying to automate the new hire onboarding experience. Automate.io is making it possible for us to move tasks onto new projects within Asana. Then use the various Asana statuses to automate the process of sending the new hire employee a welcome email, sending IT a ticket for getting the new hire's computer setup and mailed out to them, getting the new hire added to multiple existing orientation meetings, etc. We estimate that this automation is going to save one of our employee's about 30-40 hrs a week.

Pluspunten:

This is definitely the best product that I've found for doing what I need to automate our Asana workflow. Compared to the other products that I've trialed, Automate.io has been the most user -friendly, least buggy and most easily configurable. I could also easily determine what types of functionality would be included in the paid versions where some of the other systems made the tiers super confusing. But by far, my favorite part about automate.io has been the customer service. Every time I've had a question, the support team has been extremely quick to respond (~5 mins) and has been able to help me understand what I was doing wrong within a short amount of time. [SENSITIVE CONTENT] specifically has done a spectacular job!

Minpunten:

The only thing that I've found so far that automate.io has been unable to do for me is to move completed documents out of Docusign and into Google Drive. I can create the folders in Google Drive based on the file name in Docusign via automate.io so that get's me halfway there. It sounds like this functionality is on their roadmap.

Amazing automation platform - sadly about to end

Opmerkingen: Automate.io have been an excellent automation platform for our company, saving us hundreds of hours and therefore thousands of dollars. Our experience was excellent, but sadly, will soon be over due to the closing down of the platform planned on October 31, 2022.

Pluspunten:

Very efficient software, a lot of possible integrations, easy to setup for anyone, no need to be an IT geek to make it work. The free option is very generous, and the paid version subscription too. Compared to Zapier, the main competitor, you get around 7x actions(or tasks) done for the same monthly amount.

Minpunten:

Following the purchase of Automate.io by Notion in September 2021, an announcement was made in May 2022, closing down Automate.io (planned on October 31, 2022). Therefore, I don't recommend setting up your automations on this platform, as you would need to redo the job in a few months.

Great Support

Opmerkingen: Customer support is FANTASTIC! Thank you!!

Pluspunten:

The Support team was great! The support staff worked everything out I needed and followed up even when I left the chat to end the day. This saves so much time on the day when it comes to billing/payroll.

Minpunten:

I would be great if when I moved times from Google calendar to Sheets that the time wasn't in military time. Can't figure out how to change that. :)

Your Virtual Assistant is now a Robot!

Pluspunten:

I love Automate.io mainly because it automates tedious tasks. I use it to schedule social media posts and keep track of all the admin chores that have been piling up. Automate.io does the job without taking up much space or requiring me to have a specific set of skills. Instead, all I have to do is go to Automate.io and tell it what I want it to do.

Minpunten:

Sometimes, the integration features aren't obvious : meaning that you have to dig deep to find the options you are looking for to manage interactions between pieces of software.