Kuebix TMS

Simplicity in quoting

Opmerkingen: The need to obtain multiple quotes has been eliminated!

Pluspunten:

Previously, when quoting a shipment, we would go to each of our carrier's websites and get individual quotes. With Kuebix, we can easily and quickly choose the best carrier for a given shipment.

Minpunten:

For how we use the software, I do not have any cons!

Best Software Available

Opmerkingen: Solved our duplicate data entry. Solved our manual rate comparison. Automatically books and creates BOL's saving lots of time. Overall very happy. Account managers seem to change very frequently.

Pluspunten:

As an online retailer, Kuebix integrated with all of our systems - Shopify, Amazon, and custom software to get rates and book shipments seamlessly. It eliminates duplicate data entry and gets us the cheapest rate among all of our carriers. Easily pays for itself.

Minpunten:

No real complaints about existing features as it is much more intuitive and feature rich than any competing software at this price. It's not perfect and some functionality is still in development. Improved pro number integration would be my biggest ask. Currently the PRO number needs to be input manually. Getting that info electronically after being scanned by drivers or terminals would eliminate work and help my customers. The full supply chain ability for inbound freight would be great (ocean freight, full containers, trains etc.)

Not yet a complete TMS tool

Opmerkingen: The system as a whole is clunky and feels like an unfinished product.

Pluspunten:

Kuebix was pretty easy to navigate and book shipments. The customer support is very responsive and willing to help if possible. It is built on the Salesforce platform, which means the reporting can be customized to fit your company's analytical needs.

Minpunten:

The shipment tracking was incredibly unreliable. Sometimes shipments would have already been processed through our facility and onto the final destination, but Kuebix still said it was waiting to be picked up from the origin. It is not very broker friendly. There was not an efficient way to set up the BOLs for 3rd party billing when tendering a shipment to a broker. If one user created a report, other users could not access it without reaching out to customer support and having them recreate the report under a shared folder. Certain fields, such as the PO field, can not be edited once booked. So if your team must update data within the shipment, certain fields that should always be accessible for edits were locked for the users.

my experience with Kuebix

Pluspunten:

the ease of navigation through the site. the expeditious response time of the Kuebix support team

Minpunten:

there are still some areas I am not familiar with just because I don't use those functions frequently enough for me to be comfortable

Great TMS

Opmerkingen: My experience is great. We are a small company and were using one of the paid versions and realized we weren't using any added features so we are now using the free version and it is still doing great.

Pluspunten:

I like how easy it is to use. I have used other TMS systems and Kuebix is way better than all the others. I like how professional the labels and BOL look

Minpunten:

I wish it would keep track of the dimensions of everything I ship. My company ships a lot of overlength and when I share information with other carriers of previous shipments it only shows the cost, location, and the weight shipped