---
description: Ontdek de plus- en minpunten van CustomerHero en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: CustomerHero - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Enquête software](/directory/30092/survey/software) > [CustomerHero](/software/153472/startquestion)

# CustomerHero

Canonical: https://www.capterra.nl/software/153472/startquestion

Pagina: 1 / 8\
Volgende: [Volgende pagina](https://www.capterra.nl/software/153472/startquestion?page=2)

> Tool voor het maken van enquêtes, formulieren en quizzen om je klanten te bestuderen of werknemers te evalueren.
> 
> Oordeel: score van **4.9/5** door 175 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt CustomerHero?

Freelancers, kleine bedrijven, middelgrote bedrijven, grote ondernemingen, overheidsdiensten, non-profitorganisaties, scholen.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.9/5** | 175 Reviews |
| Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews |
| Functies | 4.6/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: CustomerHero
- **Opgericht**: 2006

## Commerciële context

- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer

## Functies

- Aanpasbare branding
- Aanpasbare sjablonen
- Aanpasbare vragen
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van negatieve feedback
- Bruikbaarheidstests
- CSAT-enquêtestructuur
- Communicatie via meerdere kanalen
- Communicatiebeheer
- Dashboard
- Distributie via meerdere kanalen
- E-mailbeheer
- E-mailmarketing
- Engagement tracking
- Enquêtes en feedback
- Enquêtes opstellen
- Feedbackbeheer
- Formulierbeheer
- Formulieren maken en ontwerpen
- Gegevens importeren en exporteren
- Gegevens vastleggen en overdragen
- Gegevensverzameling via meerdere kanalen
- Gegevensvisualisatie
- Klantensegmenten
- Live Results Sharing
- Logica voor overslaan
- Mobiele toegang
- NPS-enquêtestructuur
- Online enquêtes
- Prestatiemeetwaarden
- Pulse surveys
- Q\&A-beheer
- Rapportage en analyse
- Rapportage en statistieken
- Samenwerkingstools
- Segmentering
- Sentimentanalyse
- Slepen en neerzetten
- Statistische analyse
- Tekstanalyse
- Third-Party Integrations
- Toezicht houden op klachten
- Trendanalyse
- Typen meerkeuzevragen
- URL's aanpassen
- Visuele analyse
- Vraagstructuren
- Vragenbibliotheek
- Waarschuwingen/Meldingen

... en 8 meer functies

## Integraties (21 in totaal)

- Asana
- ExpertSender
- FreshMail
- GetResponse
- Google Analytics 360
- Google Sheets
- HubSpot CRM
- HubSpot Content Hub
- JIRA Service Management
- Magento BI
- Mailchimp
- Microsoft 365
- SALESmanago Marketing Automation
- Salesforce Sales Cloud
- Shopify

... en 6 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- Chatten

## Categorie

- [Enquête software](https://www.capterra.nl/directory/30092/survey/software)

## Gerelateerde categorieën

- [Enquête software](https://www.capterra.nl/directory/30092/survey/software)
- [UX-tools (User Experience)](https://www.capterra.nl/directory/31036/ux/software)
- [NPS-software](https://www.capterra.nl/directory/32075/nps/software)
- [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software)
- [Formulierautomatisering](https://www.capterra.nl/directory/10023/forms-automation/software)

## Alternatieven

1. [Typeform](https://www.capterra.nl/software/137289/typeform) — 4.7/5 (952 reviews)
2. [Google Forms](https://www.capterra.nl/software/176571/google-forms) — 4.7/5 (11386 reviews)
3. [SurveyMonkey](https://www.capterra.nl/software/32728/surveymonkey) — 4.6/5 (10432 reviews)
4. [Jotform](https://www.capterra.nl/software/158456/jotform-4-0) — 4.7/5 (2845 reviews)
5. [Survicate](https://www.capterra.nl/software/132914/survicate) — 4.6/5 (99 reviews)

## Reviews

### "Impressive usability and user friendly" — 5.0/5

> **Maciej** | *10 februari 2023* | Luxeartikelen en sieraden | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Management of sending invitations;A large selection of question types;Modifiable and legible graphic options for the survey questionnaire.
> 
> **Minpunten**: The appearance of the data in the downloaded result file requires many transformations.
> 
> I recommend it because it is creator-friendly. It gives a large creative space and can be used without any special implementation.

-----

### "The uniqueness of Webankieta.pl" — 5.0/5

> **Natalia** | *2 juni 2022* | Automotive | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Thanks to Webankieta.pl program I was able to create a survey for my university with ease. Everything was perfectly presented and explained. Webankieta.pl functions 100% meet my expectations and those of my university. Working with this program was one of the most pleasant for me. Another advantage was the possibility to contact support in case of any questions. I am delighted with the form of the presented surveys, possibility of detailed analysis of my results and the whole program.
> 
> **Minpunten**: I didn't find anything to complain about. The program is easy to use and consultants are available if you have questions.
> 
> Webankieta.co.uk program helped me in my studies. It makes it easier for every student.

-----

### "Reasonable tool that does the job" — 4.0/5

> **Andrzej** | *11 augustus 2021* | Telecommunicatie | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Rankings which allows me to compare NPS score for different data sources.
> 
> **Minpunten**: I have to filter each survey separately.

-----

### "An Outstanding Survey Platform - StartQuestion" — 5.0/5

> **Dawid** | *12 juli 2023* | Human Resources | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: StartQuestion has consistently exceeded my expectations, and I wholeheartedly recommend it to anyone seeking a reliable survey platform. Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
> 
> **Minpunten**: I think the rules for displaying questions could be a more intuitive feature.

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### "Webankieta review" — 5.0/5

> **Aleksandra** | *8 juni 2022* | Management non-profit organisaties | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.
> 
> **Minpunten**: What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.

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Pagina: 1 / 8\
Volgende: [Volgende pagina](https://www.capterra.nl/software/153472/startquestion?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/153472/startquestion)

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