RealtimeCRM

RealtimeCRM

door Cambridge Software

Wie gebruikt RealtimeCRM?

RealtimeCRM is for small businesses who are outgrowing spreadsheets.

Wat is RealtimeCRM?

RealtimeCRM is an intuitive CRM with a shallow learning curve that is designed to give small businesses the ability to organise their data effectively and keep track of customer interactions.

RealtimeCRM - Details

Cambridge Software

http://www.cambridgesoftware.co.uk/

Opgericht in 2013

RealtimeCRM - Prijsoverzicht

RealtimeCRM heeft geen gratis versie maar biedt wel een gratis proefperiode. RealtimeCRM betaalde versie vanaf US$ 30,00/maand.

Beginprijs

US$ 30,00/maand

Prijsinformatie

30 day free trial

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van RealtimeCRM

CRM-systemen
Documenten opslaan
E-mailmarketing
Integratie van marketingautomatisering
Integratie van sociale media
Interne chatintegratie
Kalender-/herinneringssysteem
Leads genereren
Leadscoring
Mobiele toegang
Offertes en voorstellen
Segmentering
Taakbeheer
Territoriumbeheer

Reviews van RealtimeCRM

5 van 12 reviews worden weergegeven

In totaal
4,9/5
Gebruiksgemak
4,9/5
Klantenservice
4,8/5
Functies
4,4/5
Waar voor je geld
4,8/5
Luke R.
Managing Director
Bouw
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 22-2-2018

"Excellent product, very easy to use."

Pluspunten: The fact that it is linked up to Companies House means that creating new companies can be done in seconds.

Minpunten: I initially had a few issues with creating lists but the team are very responsive and were able to make the necessary changes almost as soon as I had raised the query.

  • Bron van de reviewer 
  • Beoordeeld op 22-2-2018
David A.
Director
Farmaceutica, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 14-2-2018

"A valuable team resource, that is simple, reliable, flexible, easy to use and well supported."

Opmerkingen: Accuracy of info.
Minimizing admin time
Organisation of business development

Pluspunten: Realtime CRM is simple and intuitive, and has all the functionality one would expect from a CRM system. It operates like it has been designed with the user in mind, with a clear focus on the business objectives, and therefore is not time intensive. It is well linked up - to avoid duplication (so that entries are automatically updated). But most of all I think it is the service and support that marks it out against the bigger systems available. The team are available and accessible, they are flexible and able to understand any issues and have a great customer focused attitude. It is the personal focus, and pragmatic approach that mark out Realtime as an excellent platform.

Minpunten: The areas where I could see improvement is in how to build historic analysis, although this is dependent on us being able to define the categories. Currently when trying to analyse history it works well to export to excel and manipulate from there.

  • Bron van de reviewer 
  • Beoordeeld op 14-2-2018
Maurice S.
Director
Mediaproductie, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 28-2-2019

"Does what it says on the Tin"

Opmerkingen: What i expected from a good small team

Pluspunten: Ease of access to logon Voip dialing out

Minpunten: Basic interface but does the job very well

  • Bron van de reviewer 
  • Beoordeeld op 28-2-2019
Amy F.
Marketing Manager
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 5-3-2018

"Brilliant, easy to use software supported by a helpful, flexible team"

Pluspunten: Realtime is intuitive and uncomplicated in terms of user experience, which is key for our team - they actually can and want to use it to make their jobs easier. It is easy to configure to the needs of your own business and crucially if there is something you need to do but can't, the team will work with you to find the best way to get the information you need, whether this is how you use the existing system or any tweaks to the platform.

Minpunten: Reporting can be tricky to get the information we would like in terms of opportunities and converted business but this is something we are working with the Realtime team on.

  • Bron van de reviewer 
  • Beoordeeld op 5-3-2018
Jamie C.
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 23-1-2018

"Realtime has been a joy to use, very simple and friendly."

Pluspunten: The simple interface is much less scary than some other CRM systems I've used before. I particularly like the graphical views like the sales pipeline - it makes is really easy to see which deals are most important.

Minpunten: Some of our users were confused with the idea of tagging records rather than putting them in "categories". For some people it took a bit of getting used to, but now they have they do really like the flexibility. It can be a small hurdle at first though.

  • Bron van de reviewer 
  • Beoordeeld op 23-1-2018