--- description: Ontdek de plus- en minpunten van RoomRaccoon en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RoomRaccoon - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Hotel software](/directory/20031/hospitality-property-management/software) > [RoomRaccoon](/software/153249/roomraccoon) # RoomRaccoon Canonical: https://www.capterra.nl/software/153249/roomraccoon Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/153249/roomraccoon?page=2) > Simpelweg een beter hotel management software > > Oordeel: score van **4.1/5** door 75 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt RoomRaccoon? All-in-One hotel software gemaakt voor: Onafhankelijke hoteliers, B\&Bs en guest houses, appartementen en vakantie huizen ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.1/5** | 75 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.8/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: RoomRaccoon - **Locatie**: Breda, Nederland - **Opgericht**: 2016 ## Commerciële context - **Beginprijs**: US$ 188,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200 - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Italiaans, Kroatisch, Nederlands, Portugees, Spaans - **Beschikbare landen**: België, Botswana, Canada, Duitsland, Frankrijk, Ierland, Italië, Kroatië, Luxemburg, Namibië, Nederland, Oostenrijk, Portugal, Spanje, Tanzania, Verenigd Koninkrijk, Verenigde Staten, Zimbabwe, Zuid-Afrika, Zwitserland ## Functies - Beheer van gastervaringen - Beheer van meerdere kanalen - Betalingen verwerken - Distributie via meerdere kanalen - Dynamische prijzen - Factureren - Frontdeskbeheer - GDS/OTA-integratie - Huishoudbeheer - Inventarisatie - Kalenderbeheer - Kanaalanalytics - Kanaalbeheer - Klantenondersteuning - Notities bij reserveringen - Onderhoudsbeheer - Online reserveren - Partnerbeheer - Promotiebeheer - Rapportage en analyse - Rapportage en statistieken - Reserveringenbeheer - Reserveringsbeheer - Ruimte-inventaris - Third-Party Integrations - Vastgoedbeheer - Voorraadbeheer ## Integraties (32 in totaal) - AFAS Software - Adyen - Aloha - Asksuite - BEONPRICE - ChiDesk - DATEV Consolidation - DATEV Report - Epos Now - Event Temple - Gastronovi - GuestCentric - GuestRevu - HiJiffy - Lighthouse ... en 17 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Hotel software](https://www.capterra.nl/directory/20031/hospitality-property-management/software) ## Gerelateerde categorieën - [Hotel software](https://www.capterra.nl/directory/20031/hospitality-property-management/software) - [Reserveringssystemen](https://www.capterra.nl/directory/20032/reservations/software) - [Hotel channel manager software](https://www.capterra.nl/directory/31615/hotel-channel-management/software) - [Channel management software](https://www.capterra.nl/directory/30678/channel-management/software) - [Hostel management software](https://www.capterra.nl/directory/31457/hostel-management/software) ## Alternatieven 1. [Guesty](https://www.capterra.nl/software/159377/guesty) — 4.4/5 (485 reviews) 2. [Hostaway](https://www.capterra.nl/software/152433/hostaway) — 4.8/5 (1623 reviews) 3. [rezStream](https://www.capterra.nl/software/40773/rezstream-cloud-pms) — 4.7/5 (118 reviews) 4. [Semper](https://www.capterra.nl/software/164816/hospitality-software) — 4.3/5 (138 reviews) 5. [WebRezPro](https://www.capterra.nl/software/113348/webrezpro) — 4.6/5 (218 reviews) ## Reviews ### "Great software" — 5.0/5 > **Sebastiaan** | *22 juli 2025* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Quick service and very easy to use. There are a lot of upgrades possible. The costumer support is mostly really fas and great. > > **Minpunten**: The price is the thing what is bothering me the most. It would also be great to be able to make your own variables for the documents > > Great experience with roomraccoon and daily use. It works quick and fast and is always up to date. We also have never experienced a outtage of the system. ----- ### "A wonderful platform for your independent hotel" — 5.0/5 > **Christoph** | *20 november 2024* | Horeca | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: RoomRaccoon offers a full suite of all the essential features an indepent hotelier needs, supported by a full scale of integrations. Great value for money\! > > **Minpunten**: They’re not live in all countries around the world yet, so please make sure to contact their team to verify you can use them. ----- ### "Amazing Service & support" — 5.0/5 > **Cherease** | *30 september 2025* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I would love to give RoomRaccon service a 5 Stars review\! Ashlene van Reenen has given so much attention to all of our concerns \& arranged the training sessions or integration meetings we required without any hesitation or delay in time. Jane Bosch has patiently given us training \& showed us amazing short cuts\! Thank you for the amazing support centre \&\& Rocco ia an absolute amazing super star AI assistant\! > > **Minpunten**: Some of the reports, like the pro-forma invoice not indicating any total PAX for the group reservation. > > An Absolute pleasure, when ever we need assistance Ashlene van Reenen is ready to assist and set up a meeting with the correct department. ----- ### "No support at all" — 1.0/5 > **Stefanie** | *24 augustus 2026* | Restaurants | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: The only real positive we can mention is that RoomRaccoon is very user-friendly and almost “dummy-proof.” It is easy to learn and straightforward for staff to use, even with little technical experience. Unfortunately, that does not outweigh the reliability issues, bugs and lack of effective support when something goes wrong. > > **Minpunten**: Our biggest concern with RoomRaccoon is what happens when the system does not work. A hotel operates 24/7 and is heavily dependent on its PMS for reservations, check-ins, payments, room availability and daily operations. Unfortunately, we have experienced too many bugs and technical issues. The most frustrating part is that when something goes wrong, it is very difficult to reach someone who can actually help solve the problem. You may be able to contact support, but that does not necessarily mean you are speaking to someone who can immediately investigate or resolve a critical issue. For a hotel, this is a serious problem. Our operation does not stop when the system has an issue. Guests still arrive, payments still need to be processed and reservations still need to be managed. For business-critical software, reliable technical support should be available when it is needed most. In our experience, that is currently one of RoomRaccoon’s biggest weaknesses. ----- ### "Good Hotel Management Provider\!" — 5.0/5 > **Lila** | *26 augustus 2025* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: All-in-one feature. Being able to run payments, get all the guest information, etc in one place. The customer service is very good. > > **Minpunten**: I would like to be able to send an email to support instead of having to go through the website, which can be timeconsuming. I would like to be able to send newsletters to prior guests from the platform. > > I’ve been using RoomRaccoon for three years now, and I continue to be impressed. Their support team is always responsive, friendly, and genuinely helpful whenever I have questions. I appreciate how the platform keeps evolving with the industry—new features and updates are rolled out regularly, making it easier to manage my property efficiently. It’s reliable, intuitive, and has become an essential part of my business. Highly recommend\! ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/153249/roomraccoon?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/153249/roomraccoon) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens