Azuga Fleet

Azuga Fleet Value

Opmerkingen: Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew).

Pluspunten:

The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher.

Minpunten:

nothing - we have had no issues with the product and no complaints. Customer service is outstanding.

Azuga tracking is great

Pluspunten:

The software is easy to use, set up new vehicles, and monitor vehicle usages through live view and reports

Minpunten:

Getting everything set up takes a bit of time but once you have it rolling, there is not many issues.

DO NOT RECOMMEND

Opmerkingen: Terrible, I do not recommend to anyone!

Pluspunten:

Nothing, they have very poor management

Minpunten:

Azuga does not even deserve one star! I regret to say that my experience with them has been deeply disappointing. Not only did they exhibit poor communication throughout our interaction, but there were also blatant discrepancies between what was promised in our contract and what was delivered. Their lack of transparency and failure to uphold their end of the agreement was disheartening. Despite assurances made in the contract, the actual service fell far short of expectations. Attempts to address these issues were met with further miscommunication and a lack of accountability. I cannot in good conscience recommend Azuga based on my personal encounter. Potential customers should be cautious and thoroughly investigate any agreements before engaging with this company.

Absolutely Garbage

Opmerkingen: Terrible customer service, cheap not durable units. Would not recommend to anyone!

Pluspunten:

Nothing. Was hell from day one with Azuga!

Minpunten:

Customer service is terrible. Most of the employees don’t know anything about the devices, kept shipping us wrong devices. Also at the last month of the session the units completely stopped working resulting in 10s of thousand of dollars in fines from my subcontractor in no GPS tracking. Ping rate is terrible. Could plow a whole site and it wouldn’t even update. When they first sent the units they didn’t even have the right wiring diagram. STAY AWAY from Azuga!!!!!

The best solution for your company to reduce operation costs and improve profit

Opmerkingen: Working with AZUGA has been very helpfull for me and the company to protect our assets and control operation costs.

Pluspunten:

AZUGA Fleet is a great solution if you want to keep your oprations costs down and make your business more profitable. The platform is friendly and easy to use, also allows you to build the right hierarchy based on the structure of your company, meaning that you can build your reports based on gtoups, regions, buisness division and keep full visibility in a high level or granular. The reporting gives you the opportunity to measure performance and tendencies, so you can see how your business is improving with the time.

Minpunten:

Everything looks goot to me at this point

Sep 2023 Review

Opmerkingen: After over a year of frustration I finally got a manager to assign me a customer service agent in the US who could fix the spreadsheet of many issues needing corrections after much effort on my part.

Pluspunten:

I like the pricing the most for the product. I put up with the problems because of the pricing.

Minpunten:

Dealing with customer service in India has been the most challenging part of my experience. They are nice and say they’ll send a return shipping label & never do without months of multiple follow up emails & calls. I don’t like that we have to pay for 30 extra days after a device is not being used & cancelled.

Used Azuga a while

Pluspunten:

- simple setup - simple features - gps and camera worked decent

Minpunten:

- not all requested video actually comes - our eld was not setup properly caused issues - support is delayed

Azuga Fleet Tracking

Pluspunten:

I like that Azuga allows us to track crews in real time.

Minpunten:

The route replay would always start from the starting point. However that was operator error.

Review

Opmerkingen: I would recommend it to everyone if I didn't experience issues like odometer readings being inaccurate and not being able to generate a speeding report. But I do experience those issues. So I don't recommend it.

Pluspunten:

Overall it is simple to use and provides a lot of information I can use on a daily basis

Minpunten:

Mileage readings are consistently wrong despite making sure devices are plugged in and syncronized. Speeding report consistently is unavailable/not working. I used this report on a weekly basis. Doesn't help when I can't get the info from Azuga for a situation I know for a fact is happening (drivers speeding)

Working With Azuga

Opmerkingen: Overall I like Azuga. Customer service is always willing to assist and I haven't had any serious issues so far.

Pluspunten:

I like that Azuga tracks vehicle in real time. I like that mileage is tracked as well. I get real time responses if the Azuga device is removed or gets loose and this allows me to reach out to the site Mangers to have them correct this issue right away.

Minpunten:

The turn around reply is sometimes a little slow. I've had an instance where I needed an attachment and it was forgotten to be sent along with the tracking device.

Azuga Fleet is a valuable tool for me. It has a lot of features worth becoming familiar with.

Opmerkingen: It provides more real awareness of chauffeur activities. I'm a busy guy and need efficient solutions.

Pluspunten:

The ability to locate a car live, the ability to track a vehicle, and monitor extreme driving.

Minpunten:

Nothing to dislike. As with any tool there's a learning curve, but it's relatively simple.

The Happy Catering Co

Opmerkingen: Great team to work with for setup and answer any questions we have. Helps keep control in our company.

Pluspunten:

To locate our delivery vans' locations. Helps clarify end of shift time for employees with time stamps and geolocation. Allows us to give customer accurate time and location of where our driver is at the moment. Ensures employees stay focused and don't run extra errands.

Minpunten:

The price increase after initial savings offer went away.

Worth It

Opmerkingen: Azuga Fleet has allowed for me to reduce fuel costs by monitoring unnecessary idling and monitoring speed.

Pluspunten:

Tracking the vehicle location, idle times of each vehicle and check engine codes.

Minpunten:

App is not easy to log into, does interfere with wheelchair lifts periodically.

Driving Safety Operations

Opmerkingen: Over-all very pleased

Pluspunten:

Recording speed, hard braking and acceleration (giving percentage grades). Knowing where your vehicles area at all times with maps. Great for having a large fleet when getting State inspections done. Also, amount of time vehicles are idling, trying to save on fuel. We reward a best driver on best percentage on speed, brake and acceleration.

Minpunten:

life span on GPS - some are very short lived.

Azuga GPS

Opmerkingen: Alerts help to monitor and address issues with drivers - their safety is paramount

Pluspunten:

Customer service - always professional. friendly and helpful. Always report back on issues that may arise

Minpunten:

Speed limits not accurate in all areas - leads to false alerts - takes time to investigate

azuga monitoring

Opmerkingen: best when used as a real time monitoring tool

Pluspunten:

real time monitoring asset management product support

Minpunten:

need training to use fleet management services

Azuga Fleet

Pluspunten:

I am able to track all my fleet and would like to be able to track them all live, the ease of use is cool and authentic and the devices integration with other apps is not an option

Minpunten:

that i am not able to live track any device and would like to have this feature available in case of an accident

Mr Handyman owner

Pluspunten:

GPS so I see where the van is at anytime.

Minpunten:

Occasionally it has not tracked a driver. Not certain whether they unplugged or the device had a malfunction.

My Azuga review

Opmerkingen: Its handy

Pluspunten:

Helps see how good or bad a driver is. lets me know where a driver needs to improve and lets me know how well a driver is, how many hours they work

Minpunten:

I have to login on my phone instead of the face ID.

Like the over all

Pluspunten:

The cost and ease of install for our techs

Minpunten:

reporting and admin knowing who logs in and who makes changes.

Helpful Tool

Opmerkingen: Very good experience, Azuga monitors as well and lets me know when a GPS unit is not active for an extended time.

Pluspunten:

Able to real time see where vehicles are and how safe the driver is behaving..

Minpunten:

Stff forget to remove GPS unit when vehicle is sold or totaled in an accident.

Azuga fleet review on oil gas industry

Opmerkingen: I get reports on weekly bases that help solve many of the problems.

Pluspunten:

easy to install, easy site to navigate and great price.

Minpunten:

We get a lot of false reading, like it shows disconnected then show connected. This creates too many false alerts.!

Long Time User

Opmerkingen: Tracking technicians safe or poor driving habits and knowing where they are at all times

Pluspunten:

Service is always great. Very rarely have issues

Minpunten:

There is nothing at this time that I dislike

Great Product for tracking vehicles

Pluspunten:

TrackingLocationsspeed being able to find the techs closet to the job.Great product support

Minpunten:

Having issues with chips on several vehicles, I have worked with [sensitive content hidden] and she did her best to get them working but still not working.

Very user friendly

Opmerkingen: My job costing figures are accurate thanks to the information Azuga provides.

Pluspunten:

I use Azuga everyday to check my technicians times on jobs, ensuring my job costing figures are correct.

Minpunten:

I really don't have any complaints about Azuga. Keep doing what you are doing.