Wat is ServiceNow?
IT-servicebeheeroplossing gebouwd om groeiende IT-organisaties te helpen geweldige dingen te doen. Het platform automatiseert je dagelijkse ondersteuningstaken en helpt je elke werkeenheid te volgen, meten en verwerken. Dit wordt gedaan door cloudgebaseerde servicebeheersoftware te leveren die snel te implementeren en eenvoudig te configureren is. Het zorgt ervoor dat je investering is beschermd. ServiceNow is de enige cloudprovider die een ITSM-pad biedt om je services uit te breiden zonder de vervangingslast.
Wie gebruikt ServiceNow?
ITSM-ruimte. Dit omvat groeiende organisaties van elke omvang, in elke sector.
Waar kan ServiceNow worden geïmplementeerd?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
Over de leverancier
- ServiceNow
- Gevestigd in Santa Clara, VS
- Opgericht in 2012
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
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Over de leverancier
- ServiceNow
- Gevestigd in Santa Clara, VS
- Opgericht in 2012
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Video's en afbeeldingen van ServiceNow









Vergelijk de kosten van ServiceNow met soortgelijke producten
Functies van ServiceNow
Reviews over ServiceNow

Balaji L.
Ahead of future
Pluspunten:
With its recent integrations of automation and chatbots, ServiceNow is way ahead of time and technology. It's lightweight UI and easy to implement features makes SNOW standout across its ITSM peers.
Minpunten:
The tool offers varieties of developments but needs more expertise on implementation and effectiveness.
Geverifieerde reviewer
Streamlined IT Service Management Tool
Pluspunten:
Easy to automate and has various features to prioritize tickets, handle priority tasks and support incidents. The biggest advantage is the ability to integrate with different systems such as Agiloft, JIRA, SecurityScorecard, CRM, etc. ServiceNow helps the implementing team to focus more on collaboration and process development rather than coding since it absolutely limits coding. It is also a well known enterprise GRC tool and has released a Vendor Module, which can be used in Source-to-Pay projects.
Minpunten:
ServiceNow is very expensive, which is a huge deterrent for small and mid-size companies to use its software. They don't do Proof of Concept (POC) in most cases, which forces teams to trust them purely based on the demos and their reputation.
Pooja C.
Great Tool!
Opmerkingen: It has been a great journey with SNow so far and we use this on a everyday basis for our projects intake and regular tactical and enhancement requests.
Pluspunten:
The ease of using this software and it's ability to be able to integrate with various other platforms
Minpunten:
SLA definition does not stand true for all requests and sometimes causes escalation where it is not meant to. More robust feature pausing the SLA might be good to have
Geverifieerde reviewer
ServiceNow
Pluspunten:
The software captures so many data points, therefore analytics and reporting present valuable information.
Minpunten:
There are so many product areas that is can be hard to navigate, especially for areas that are not frequented often.
Meenakshi M.
Overwogen alternatieven:
S-Now
Opmerkingen: New to the tool but very excited.
Pluspunten:
Tool is very in demand and resources do not need much training. Easy to setup as many companies offer the setup packages.
Minpunten:
Integrating various things is tough as it need the requirements from customer.