Wat is eWay-CRM?
CRM-invoegtoepassing voor Outlook, nu beschikbaar op iOS/Android. Het helpt bij het beheren van klanten, de verkoop, projecten en het samenvoegen van documenten. Met eWay-CRM kun je je Outlook delen met je team, de communicatiegeschiedenis volgen, vervolgacties plannen, bedrijfsprocessen automatiseren - en daardoor je bedrijf efficiënt runnen. De software is ook zeer aanpasbaar: je kunt gebruikersvelden creëren, formulierindelingen ontwerpen, en workflows en gebruikersrechten aanpassen.
Wie gebruikt eWay-CRM?
Verkoop- of projectgerichte organisaties die Microsoft Outlook gebruiken.
Waar kan eWay-CRM worden geïmplementeerd?
Cloud, SaaS, Web, Windows (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel)
Over de leverancier
- eWay System
- Gevestigd in Kansas City, VS
- Opgericht in 2008
- Telefonische ondersteuning
- Chatten
Beschikbaar in deze landen
Australië, Brazilië, Canada, Duitsland, Verenigd Koninkrijk en nog 1 andere
Talen
Duits, Engels, Noors, Russisch, Tsjechisch
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Over de leverancier
- eWay System
- Gevestigd in Kansas City, VS
- Opgericht in 2008
- Telefonische ondersteuning
- Chatten
Beschikbaar in deze landen
Australië, Brazilië, Canada, Duitsland, Verenigd Koninkrijk en nog 1 andere
Talen
Duits, Engels, Noors, Russisch, Tsjechisch
Video's en afbeeldingen van eWay-CRM
Vergelijk de kosten van eWay-CRM met soortgelijke producten
Functies van eWay-CRM
Alternatieven voor eWay-CRM
Reviews over eWay-CRM
Fernando P.
A+++. The Best CRM Software in the Market
Opmerkingen: I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager. The thing was free and Microsoft did not care to update it and discontinued it. I spend 2 to 3 months checking almost all CRM software I could find before selecting one to replace Microsoft Business Contact Manager, as I wanted to make sure I did this only once. I picked eWay-CRM and I picked right. Imported the old database without any issue and set it up and customize it myself, even though I have no IT background. Very easy to set up and to customize.
Pluspunten:
Things that I like the most: 1. Customization. You customize the forms, the views, the database, the workflows, and everything and use them whatever way you want to use them. Really. 2. The breadth of features. Whatever you want to do, eWay-CRM has a way to do it. 3. Customer service. You call customer service in the USA any time during working hours and [SENSITIVE CONTENT HIDDEN] will pick up the phone in 5 seconds and solve your issue pronto. 4. The stability. Windows 10 and Office have dozens of updates and changes. You can always count on eWay-CRM to be there, stable, available 100% of the time. 5. Reliability. Everything is backup in the cloud instantly. My data is safe.
Minpunten:
I like eWay-CRM so that much that I cannot think on anything to change, except some very minor icon function changes I suggested in the online forum. Has not been changed because fellow users did not agree with my suggestion. I can live with that and recognize that that only changes with a lot of users support can be implemented.
Jan P.
Satisfied customer
Opmerkingen: Using the software for more that 6 years, with growing number of users and still happy with the product.
Pluspunten:
Most important is the seamless integration with MS Outlook, which is our main tool. We don't need another system to log in and to work with. It helps with integration and motivates users to work with the CRM system without troubles and helps keeping all the data and proceses tidy and up-to-date.
Minpunten:
Sales statistics could be better. We use our own system.
Radek Č.
Overwogen alternatieven:
great tool for Outlook users
Pluspunten:
outlook integration (easy to implement for outlook users) contacts, companies and leads management is great both for sales purposes as well as for statistics email categorization marketing campaigns work great there (both professional and classic emails)
Minpunten:
mobile app works good and it is fast but email preview is limited and attachments are missing there office 365 integration is missing - then document management would be much easier sometimes search tool works slowly task management might work better (e.g create task for multiple users)
Milan P.
Overwogen alternatieven:
Amazing product
Opmerkingen: We are tracking sales of ED machines. From leads mangement to the very end. Sales team can easy share all information, managers see how it continues.
Pluspunten:
eazy to use, the best value for money, Sales rep. like it, especialy a mobile version, which helps them to be up to date while the y are on the business trips
Minpunten:
Honestly, I haven't found anything like that
Jim B.
Why eWay-CRM?
Opmerkingen: eWay-CRM has done exactly what I had hoped/expected that a good program would accomplish for me in terms of organizing, retaining, recalling important contact data and information; it has improved my interaction with and efficient use of MS Outlook and Office, thereby smoothing my processes and routines; and I am looking for significant email marketing results to materialize from its optional marketing add-on.
Pluspunten:
Virtually limitless customization options, and normally easy to accomplish. I like the ability arrange the views according to my desired (economy of) placement. The Search and Bulk Change functions respond very rapidly. The ability to export contact data and notes, etc. is very attractive for HIPAA compliance and retention purposes. Ditto the ability to attach all kinds of interactions and documents to specific clients is excellent. And the price--is very reasonable for all the value, AND THE SUPERB TECH SUPPORT PROVIDED so cheerfully and rapidly!
Minpunten:
I think that the email marketing templates' designs could be expanded and enhanced, and the actual customization tips/instructions could be expanded and in some cases more clear.
