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Wat is eWay-CRM?

CRM-invoegtoepassing voor Outlook, nu beschikbaar op iOS/Android. Het helpt bij het beheren van klanten, de verkoop, projecten en het samenvoegen van documenten. Met eWay-CRM kun je je Outlook delen met je team, de communicatiegeschiedenis volgen, vervolgacties plannen, bedrijfsprocessen automatiseren - en daardoor je bedrijf efficiënt runnen. De software is ook zeer aanpasbaar: je kunt gebruikersvelden creëren, formulierindelingen ontwerpen, en workflows en gebruikersrechten aanpassen.

Wie gebruikt eWay-CRM?

Verkoop- of projectgerichte organisaties die Microsoft Outlook gebruiken.

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Twijfels over eWay-CRM? Vergelijk met een populair alternatief

eWay-CRM

eWay-CRM

4,6 (566)
US$ 24,00
maand
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187
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VS.
Beginprijs
Prijsopties
Functies
Integraties
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202
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4,1 (6.686)
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4,1 (6.686)
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Reviews over eWay-CRM

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,5
Klantenservice
4,7
Functies
4,4
Prijs-kwaliteitverhouding
4,5

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
62%
4
33%
3
4%
2
0%
Fernando
Fernando
Owner in VS
Geverifieerde LinkedIn-gebruiker
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A+++. The Best CRM Software in the Market

5,0 3 jaar geleden

Opmerkingen: I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager. The thing was free and Microsoft did not care to update it and discontinued it. I spend 2 to 3 months checking almost all CRM software I could find before selecting one to replace Microsoft Business Contact Manager, as I wanted to make sure I did this only once. I picked eWay-CRM and I picked right. Imported the old database without any issue and set it up and customize it myself, even though I have no IT background. Very easy to set up and to customize.

Pluspunten:

Things that I like the most: 1. Customization. You customize the forms, the views, the database, the workflows, and everything and use them whatever way you want to use them. Really. 2. The breadth of features. Whatever you want to do, eWay-CRM has a way to do it. 3. Customer service. You call customer service in the USA any time during working hours and [SENSITIVE CONTENT HIDDEN] will pick up the phone in 5 seconds and solve your issue pronto. 4. The stability. Windows 10 and Office have dozens of updates and changes. You can always count on eWay-CRM to be there, stable, available 100% of the time. 5. Reliability. Everything is backup in the cloud instantly. My data is safe.

Minpunten:

I like eWay-CRM so that much that I cannot think on anything to change, except some very minor icon function changes I suggested in the online forum. Has not been changed because fellow users did not agree with my suggestion. I can live with that and recognize that that only changes with a lot of users support can be implemented.

Jason
Paralegal in VS
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

eWay is the only Contact Management Software to Consider for a Law Practice

5,0 2 weken geleden Nieuw

Opmerkingen: With the loss of business contact manager via outlook, eWay has been the only software we have found that will do what a small and very busy law practice will need to use!

Pluspunten:

The way you can seamlessly sync all contacts, tasks, emails and anything else going on with a specific case. This is really important for a small law firm as I (the paralegal) can keep our clients up to date on the status of their case by seeing what I or the Attorney I work for have completed (tasks) and what has been done as far as communication with clients and opposing parties (emails) all in one easy to use system. Cannot recommend them enough. After dealing with QuickBooks support for 6 months, I truly appreciate the level of customer service eWay provides and does not stop until all issues have been resolved. Even when the issue is on our end they attempt to fix or point out potential problems with our system.

Minpunten:

The only Con I had was knowing when eWay had a new update, but I expressed a desire to be emailed when new updates are released and within a release or two I started getting emails to inform me of a new update! So no more Cons with eWay.

Mark
General Manager in VK
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

The Beginning

3,0 vorige maand Nieuw

Opmerkingen: my overall experience has been good so far but only been working with it for a week. Real test will be when i add the rest of the sales team and setup all the relevant fields.

Pluspunten:

integration with outlook and telephone system 3CX

Minpunten:

some functions were slow especially eWay-CRM settings

Paul
Managing Director in Zuid-Afrika
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The only CRM that is so well integrated into Outlook

5,0 4 maanden geleden

Opmerkingen: eWay is easy to yse and if you get stuck anywhere or need support, their whole team including the [sensitive content hidden] gets a turn to man the chatbot on their website, so if there is anything out of the ordinary happening or needed, they sort it out very quickly.

Pluspunten:

We chose eWay because of how easily you can manage the sales process based on email attachments (which control our processes between suppliers and customers). If an attachment is more information, a quote, an invoice, or a proof of payment, that is where you are in the sales process and there is now download or save then uploading again into the system. You simply save it directly into eWay and give a few chosen attributes and youre done. System is updated and all the information you need is always at your finger tips

Minpunten:

The reports are standard and not customizable, so we mostly use the Excel-like table views to look at what is going on. The activity report is the one we use most often to catch up the team with what is going on in each account. Some customization there would be nice.

OLIVIER
Innovation Funding Manager in Frankrijk
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Myriad France review

4,0 vorige maand Nieuw

Pluspunten:

good overview of all missions and all prospects

Minpunten:

time consuming to complete a lot of items