Workleap LMS

Didacte is a cornerstone of our business, and has driven the growth of our On-Demand service.

Pluspunten:

For our business, the most important feature is the ability to manage our clients requests on the go! The ability to use our mobile phones to access and manage our client requests has been a game changer for us, especially as we approach the annual deadlines of December 31st! It was a wonderful benefit to be able to help our clients with their purchases and service requests while AT our New Years Eve Party! Best of all, our clients had no idea where we were... they just knew that we got the job done for them.

Minpunten:

I can't really say that there is something that I like the least. Having said that, I certainly do understand that the Didacte platform is still under construction, and always evolving. I am certainly looking forward to the time when additional subscription options are added that will make it even easier for my clients, as well as our administrators.

Didacte; The ELearning Dark Horse

Opmerkingen: Over a year ago, we decided to put in motion our business plan and to regroup all Financial Advisors training contents onto a single platform. Initially designed to respond to Quebec's financial authorities, we needed a platform that was bilingual, flexible and first and foremost, easy to use as most of the financial advisors and professionals are usually not very tech-savvy. We banked on Didacte and looking back, this was the best move we have ever made. We got our platform up and running within minutes, the onboarding process was very easy and we felt safe and in control every step of the way. Their team as an impeccable customer support, they go the extra mile to make sure we are always satisfied and they even took the time to propose different options to ensure we were getting the most out of our project. Didacte answered all of our needs up to a point where we are ahead of schedule on our development strategies and already branching out to other provinces.

Pluspunten:

Easy to use, intuitive interface, flexibility and outstanding customer support first come to mind. Not only did the software delivered to the full expectations we had but the team invested themselves in our project which was very motivating and helped with the onboarding.

Minpunten:

At the time, Didacte did not offer Live streaming or On Site Training registrations. They have since then confirmed that both of these features are coming by the end of 2016 however.

Great platform, very intuitive and awesome customer support.

Pluspunten:

The platform is very intuitive and has a seamless feel to it. Payment and security options are clear and the rendering of the lessons are of high quality. Do most of what other american platforms do.

Minpunten:

Being in its early days, many options are still not available. I think that the layout still needs some help in terms of personalization. It would be great, for instance, to be able to set up a cover image for our trainings.

How to develop training program in distancing era

Opmerkingen: Overall experience is very positive. The dynamic approach of Didacte team and very supportive and helpful in first project and following courses develop after. It's very nice to see young entrepreneurs with solid product to progress. I highly recommend this platform to other professional who want to develop training on line for their organisation

Pluspunten:

With the pandemic reality, organisation was force to review their way to perform training without grouping peoples together and communicate information. This platform provide the capacity to develop in house programs that will be upgrade as needed and improve the quality and content with time. In my case, I work with multiple clients and need to get separate folder for each of them in order to maintain confidentiality and provide reports of their progress in their training. That platform provide all these options and more.

Minpunten:

I was not familiar with this type of platform and did some error on development of programs. Also at the first training the way to get on line on synchrone program was not as successful I would like, But Didacte people was available to support me and review the process of development, launching invitation, initiate a session. After the mechanism was understand and practice everything become clear and easier to do.

Extraordinary service and hyper-solid platform

Opmerkingen: My experience with the team is perfect. They are helpful, quick, and of service. My experience with the platform is like most of tool, some time is needed to get it, except with Didacte there is no annoying bug, the software itself is solid and evolve with new features. I use online training as part of a leadership program which mixes in-person and online training. They took the time to understand what I was about to do, they provide training, help and support. I have now 7 online trainings on the platform, and more to come! Thank you :)

Pluspunten:

- solid (no technical error or bug) - easily to use, admin side is user friendly - integrations with other applications is available (didn't try yet.. but will do!)

Minpunten:

- some features would be likely to be added in the report section (more details, per groups of user - not only completion, but a picture of advancement by user), or sending reports automatically to my inbox. NOTE that I have not gave them this feedback. Chances are that if I do, I am sure they will be helpful finding a solution or taking the time to explain the reasons. Because that's who Didacte is: customer centered! - some of my client finds it difficult to see how it works or how/where to download attached document within a video lesson.