Evergage

Wie gebruikt Evergage?

Designed for midsize to large businesses in retail, finance, travel, and other industries, it is customer data platform that allows for 1-to-1 customer engagement.

Wat is Evergage?

Salesforce Interaction Studio is the leading real-time personalization and interaction management solution, enabling companies to transform the dream of 1-to-1 engagement, across channels, into reality.

Combining in-depth behavioral analytics and advanced machine learning with data from existing sources, Interaction Studio empowers businesses to gain a comprehensive view of each one of their customers and prospects, and use that data to deliver maximally relevant, individualized experiences.

Evergage - Details

Salesforce

https://www.salesforce.com/products/marketing-cloud/customer-interaction/

Opgericht in 2010

Evergage - prijsoverzicht

Evergage heeft geen gratis versie en biedt geen gratis proefperiode.


Prijsinformatie

Contact Salesforce Interaction Studio for pricing details.

Gratis versie

Nee

Gratis proef

Nee

Evergage - implementatie en ondersteuning

Ondersteuning

  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van Evergage

  • Bestemmingspagina's en webformulieren
  • Campagnesegmentering
  • Doelgroeptargeting
  • Enquêtes
  • Funnelanalyse
  • Heatmaps
  • Multivariaat testen
  • Planning van tests
  • Split run tests
  • Statistische relevantie-analyse
  • Visuele editor

Bekijk de volledige lijst van AB-testing tools

  • Campagnebehee
  • Gedragsanalyse
  • Gegevens toetsen
  • Gegevensintegratie
  • Klantensegmenten
  • Klantprofielen
  • Naleving van AVG
  • Personalisatie
  • Predictieve modellering

Bekijk de volledige lijst van Customer data platform software

  • A/B-tests
  • Aanbevelingstoepassing
  • Afgebroken verkoopproces herstellen
  • Behavioral targeting
  • Beheer van ervaringen
  • Campagnesegmentering
  • Contextgevoelige targeting
  • Inhoudsanalyse
  • Klantprofielen
  • Op accounts gebaseerde marketing
  • Websites personaliseren

Bekijk de volledige lijst van Personalisatiesoftware

Evergage alternatieven

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Reviews van Evergage

Lees alle reviews

Gemiddelde score

Gebruiksgemak 3,4
Klantenservice 4,2
Functies 4
Waar voor je geld 4,2

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Eileen C.
Demand Generation Ops Manager
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 30-11-2015
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 30-11-2015
Geverifieerde reviewer
Media Director
51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 17-1-2018

"Evergage is a great platform to engage your customer in a personalized and strategic manner."

Opmerkingen: The ability to A|B test different website pages, communications, and messages based upon multiple datapoints, segmentation, and personalization at a reasonable price.

Pluspunten: The software is an affordable platform which allows a marketer to A|B test and essentially personalize content on a variety of datapoints. At a previous position, we would have customers who went to click and leave the cart, be served up a 10% coupon before leaving in an effort to encourage the purchase. You can also test landing pages, and setup triggers based upon audience demographics, etc. A full suite of analytics will also be available to help you analyze the efficiency of your messages. All of this can be done across previous customer segments, or existing customer segments. Customer support is dedicated and strong.

Minpunten: There's not a ton to dislike about Evergage. The prices are reasonable, the support is strong, and the platform has a ton of features to allow a marketer to successfully conduct an A|B test, content/message customization, and more automated personalized ways of communication with one's target audience.

  • Bron van de reviewer 
  • Beoordeeld op 17-1-2018
Geverifieerde reviewer
Systems and Tools Analyst
Entertainment, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    2 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 28-4-2020

"Could be better"

Opmerkingen: Generally it is a great tool that allows you to do great deals of things.

Pluspunten: What amazes me about this tool are the possibilities it gives you, there are so many features and so many things this can be utilized for. The interface is quite user friendly and you get use to it pretty fast

Minpunten: The amount of things it allows you to do comes at the cost of some technical difficulties. Sometimes we have issues testing the prepared campaigns before going live, we have to reinstall the Chrome extension that is available multiple times to get it to work

  • Bron van de reviewer 
  • Beoordeeld op 28-4-2020
Geverifieerde reviewer
Coordinador SEO Regional
Marketing en reclame, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 4-12-2019

"Good Software for Real-Time Analysis"

Pluspunten: Evergage helps me to turn difficult tasks into simple ones. For example: helps us completely target and personalize our campaigns. It's very easy to configure! The tool has a great support team, they are available at all hours and help organizations with strategy & everyday needs.

Minpunten: There isn't much I dislike about Evergage. Sometimes the tool buggy and crashes. It has a medium learning curve. Initially, is hard to learn how to build learning recipes.

  • Bron van de reviewer 
  • Beoordeeld op 4-12-2019
Geverifieerde reviewer
SEO Senior Analyst
Marketing en reclame, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 29-8-2018

"Very easy to use conversion tool ideal for small companies"

Opmerkingen: We are creating a department specialized in ecommerce within the agency where I work and we give great importance to the AB testing tools; we have used Evergage and it has been a rewarding experience.

Pluspunten: It is very easy to create audiences and see a preview of what we are looking for as an objective. The analysis in the application is very good to check the efficiency of campaigns and based on that to adjust settings. The price quality ratio is excellent, it is not expensive for the functions it has. The support is another high point, with people willing, with advanced knowledge.

Minpunten: There are no cons worth mentioning, maybe the only thing I noticed is that the learning curve with some functions is a little complicated, but it is understood that to use this type of platform you must have prior knowledge in AB testing

  • Bron van de reviewer 
  • Beoordeeld op 29-8-2018