PocketSuite

Pocketsuite is a MUST for any solo-preneur or small business owner!

Opmerkingen: Pocketsuite is like having a personal assistant in my pocket. Whether it is for processing cards, scheduling appointments, or communicating with clients...I love this product!

Pluspunten:

I love the ability to automate a huge chunk of the communication with my clients via text. (or email if they prefer). The credit card rate is very competitive. They templates feature makes it so simple to follow up, send reminder messages, and so much more! Their support is amazing. Very responsive to texts!

Minpunten:

I'm new to the premium side after using the software at the free level for a few months. Still learning new capabilities and ideas.

Simple, Effective, Great App

Opmerkingen: Ease of running my business on the go..no down time, no missed appointments, syncs with Google calendar!

Pluspunten:

I use this app as a dog training, schedule manager, invoicing, tracking appointments and credit card processor. It is packed with ways to conduct business. I have a dedicated line, and administer most appointments, invoices, contracts and payments via text. I am able to get deposits before showing up, reducing no shows to null. The reports daily let you know where you stand on production and it reminds you to bill for visits you have completed. They keep adding functions. I could add employees too, but for now a full office suite conducted via text. Credit card processing good rate and prompt deposits. Great for small entrepreneurs. Also lets you track lead sources, costs and inventory capabilities, sales tax and send group text announcements to reengage your clients.

Minpunten:

Haven't mastered getting reports out of the system yet. Doesn't operate in horizontal mode on iPad- strictly works as a mobile device app. Hard to adjust to this concept if you solely used to desktop versions of software- but super simple and once you don't over complicate things...its that easy!

Good, but so mobile and text heavy, there is no room to grow in your business

Opmerkingen: The support has been helpful even if they seem to not know their own software that well. The frustrating part is that you have to text EVERY issue. So if you have a tiny issue...sure no problem...but you have a client standing in front of you and you need something now and an issue resolved...tough cookies...type out a book a send the text then wait for them to get around to answering you back. Overall: This is a great app for like a 1 man show...If you have dreams of growing or owning or being able to answer phone calls from potential clients while typing in information...then do NOT get this app. Otherwise, it does a great job of scheduling clients and such...but I expect that of any scheduling app...lol you should do that awesomely...its the other features you should excel at. If they would fix the no desktop app or no iPad landscape view issue...that would solve about 80% of our issues with them.

Pluspunten:

Text reminders of appointments and recurring payments can be created.

Minpunten:

When I first started my dog training business, it was only me. This app was great when you weren't talking to a client. If I had a client call me to schedule an appointment, then (assuming I was in a quiet place and not public) I would have to put them on the speaker phone and input their details to schedule their free consult in the app. As I grew to have 3 other trainers work for me and we are all mobile we had more growing pains. For example, we couldn't input client details, it sends out its own phone number on texts and we have an online phone system that routes calls to cell phones depending on the client. It was confusing to the clients what number they wanted to call. Most schedule changes the clients texted, but when it came to talking about why their dogs just got into a fight...texting would take an hour where a phone call of 5 minutes would be much faster. Then as we grew further still to have a facility, it was even more frustrating that there is NO desktop view or iPad landscape view. So...we still have the same issues except now even more clients call us and we have to write it on a sticky note and then when we hang up input all of the details. We have the online booking system connected to our website, but most people want to talk to someone before handing over thousands of dollars. Summary: no desktop app, the only way to get any help or support is through texting, no landscape ipad app, and no way to mark trainers paid outside of the system.

Ease of use for the small business person

Opmerkingen: I have been using this app to run my business and pay 1099 contractors for 2 years. It helps keep me on the go and communicating while in the field.

Pluspunten:

Functional, fast and run completely on mobile app. Intuitive for app users and simple client communication. Ditch the desktop software and stay on the go.

Minpunten:

Exportable reports take spreadsheets and other interfaces on export end to sort and decipher. Newsletter capability not quite there but company works diligently improve and expand.

This app is everything you need (and more)!

Opmerkingen: I've used MindBody and anything else you can imagine. The team there at PS (what I like to call my PocketSuite) is great and very helpful!!! I save so much money and I've literally put my business on cruise control. I have all of my clients set up on subscriptions that auto-renew the packages for my clients every month so I can focus on my classes and privates. About to head on vacation now thanks to PS! Look no further!