Payment Evolution

I am very pleased with this product

Opmerkingen: After using a PC based software which was difficult to use and didn't report the way we needed, this is a dream! We had an accountant and Point of Sale system and just needed a payroll component. This really fit the bill and so far, is working beautifully. It's so automated and yet, there are many ways to customize it (for example, vacation pay calculations for your province). I haven't found a way that it will calculate stat pay though. Remittances were a breeze with this easy app.
Each employee is sent the pay advice into their email or it can be printed for them.
As one starts the payroll run, all the information is filled out: the pay period dates, the hours if the employees are paid the same every pay period (so just change it to the hours they actually worked), their pay rate, etc.
Since it is cloud based, it can be run from anywhere around the world.
I am very pleased with this product. I actually look forward to payroll now.

Pluspunten:

Easy to use. Product support was amazing for the couple of questions I have had. Cost effective at $17/month (no hidden add-on fees) Communicates payroll effectively with employee

Minpunten:

I couldn't find a way to export employee information from my software to Payment Evolution, so had to enter it manually. With 10 employees it was fairly simple and just had to enter YTD amounts along with employee information.

Payment Evolution

Opmerkingen: It's made my life so much simpler, especially since it's my first time doing payroll!

Pluspunten:

For someone, who has no formal accounting or bookkeeping education, this software has been pretty intuitive and easy to use.

Minpunten:

I don't like that in order to make changes to an employee's salary or information, I have to go through so many clicks to get there.I also do not like that when you enter in an employee's salary (when less than 40 hours a week), you cannot put the yearly salary that they would receive at 40hrs/week and the software doesn't adjust the number automatically to their salary at their number of hours per week -- which is how we account for salary base in our files.

Use a different payroll software

Pluspunten:

They will remit your taxes for you if you pay for that option. In terms of use for running the payroll it is fairly easy.

Minpunten:

I've had it with PE's program. My last straw was just pulled. I spent the last 2.5 hours entering T4A's manually thinking it was saving each one each time I hit save and it said it was saved. It didn't save any of them. This is stacked on the fact that their software had a glitch and showed bills weren't paid when the payment actually did go through the first time. This technological error resulted in a substantial double withdrawal from the bank account. I also think it is a ripoff that it costs money any time you have to make a change. With other payroll software where the Bookkeeper is in charge you can amend and delete things without it costing $30-$100 each adjustment. Overall, I think there are way better options out there, and I know because I have used them. Just having 2.5 hours of my work go down the drain when I still had another 3 to go is my final straw. I will be using other software for clients going forward. I had come to this conclusion years ago, but was forced to use it again when a client had already been signed up with PE.

Payroll Evolution - a big help!

Opmerkingen: We have been able to offer Direct Deposit payroll for all of our employees. We have also been able to integrate Payment Evolution with our existing accounting software making keeping track of payroll easy.

Pluspunten:

We switched from in house payroll to Payment Evolution. The best parts of the software is the low cost, tax compliance, Quickbooks Online integration, and automatic generation and submission of T4's and T4A's.

Minpunten:

The initial setup took some time but overall it wasn't bad. We had only used Quickbooks payroll for a month before switching to Payment Evolution so there was a learning curve.

Biggest mistake was leaving Payment Evolution...but they took me back

Opmerkingen: Payment Evolution was my first experience with online payroll, and it beat the pants off Quickbooks! I halfed my payroll entry time, quartered my time spent on ROEs, and getting rid of cheque payments to staff while providing them with online record keeping all was good.
Then came the price restructuring and I found myself one staff member into the higher tier, and the competition offered a 'we'll match PE and save you another 10%'. WORST thing I have ever done was leaving PE. 8 month of inflexible software, overly complex user interface, errors, painful online reporting for staff, & customer service nightmare! I am so glad Payment Evolution was willing to take me back. Completely the opposite experience: support that knows what they are doing, that proactively offers assistance in a timely manner, intuitive software that is simple enough that I can usually find the answers I need on my own. They have written code just for me. I can't say enough good things about them. My only pain (other than inconvenient for me pricing tiers) is that they haven't made their Business Payment service available to us Quickbooks offline folks yet. Yet.

Pluspunten:

Intuitive. Everything is simple and straightforward. I can figure out 90% of what I need to do myself, and in those 10% situations the support forum has descriptions detailed enough to get me back on track.

Minpunten:

There is one text box that doesn't trigger when you press enter, instead you have to press the send button...grrrr...and its logout for inactivity is slightly too short for my liking.