AzureDesk
Wat is AzureDesk?
AzureDesk - enige helpdesksoftware met alle "must have" functies van ondernemingssystemen die aan alle bedrijven worden aangeboden tegen minimale kosten voor gebruikers. Besteed geen fortuin aan een helpdeskoplossing. Probeer azuredesk.co vandaag nog voor een gratis proefversie van 14 dagen. Het biedt een ticketingsysteem om ondersteuningsverzoeken te volgen, gestroomlijnde UI voor beheerdersaanvragen, externe integratie met JIRA, Olark, Slack, Charge Desk en veel andere software, rapportage, ticketvelden, UI met tabbladen, regels.
Wie gebruikt AzureDesk?
Voor alle bedrijven
Twijfels over AzureDesk?
Vergelijk met een populair alternatief
AzureDesk
Andere goede alternatieven voor AzureDesk
Reviews over AzureDesk
Mark
Azure Desk
Opmerkingen:
Our main objective is to provide monthly stats for all incidents and problems. We also wanted a browser-based solution and hopefully a mobile app will arrive soon.
We setup the Service Desk quickly and can report on stats very easily.
Pluspunten:
Cloud based and very easy to use. Quick to setup
Minpunten:
More features is always good but they do seem to get added once requested
Kaitlyn
VPN User Review
Opmerkingen: It keeps support tickets reasonably organized
Pluspunten:
It's more streamlined than other similar products, in my experience.
Minpunten:
Sometimes certain tickets show up repeatedly in the "unassigned" section.
Anthony
AzureDesk Product Review
Opmerkingen: Simple to use , affordable for 1 Man Business or SMB, if mobility is not required.
Pluspunten:
Very simple to setup and use Useful Knowledge base
Minpunten:
No manual time logging No Mobile support
Michael
Azure Desk
Opmerkingen: Using Azure Desk enables us to effectively manage all IT incidents for over sixty franchisee operations. We are able to track, monitor and where necessary escalate outstanding tasks and prioritise incidents based on priority levels. The software is very easy to use and we have never experienced any issues or outages to date. We look forward to working with the Azure development team to offer enhancements to what is an excellent software tool.
Pluspunten:
Azure Desk is easy to use browser based application. It has a simple to use and intuitive interface to create new incidents, manage existing incidents. Monthly and ad-hoc reporting are easy to run for MI purposes. Another plus point is the ability to update user requests via email during the incident duration.
Minpunten:
Some additional fields would really be useful especially 'Channel' fields which would also assist with better reporting.
Reactie AzureDesk
4 jaar geleden
thank you so much
Shaun
AzureDesk
Opmerkingen: We have very pleased with the software and support - at a great price as well!
Pluspunten:
We were able to institute and bring the software up from ground zero to a useful internal application very quickly. They were able to take a listing of customers and import them for us for ease of data entry which helped a great deal.
Minpunten:
I haven't had any issues to note - so far its been great.
