---
description: Ontdek de plus- en minpunten van AzureDesk en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AzureDesk - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Helpdesk software](/directory/30008/help-desk/software) > [AzureDesk](/software/151394/azuredesk)

# AzureDesk

Canonical: https://www.capterra.nl/software/151394/azuredesk

Pagina: 1 / 3\
Volgende: [Volgende pagina](https://www.capterra.nl/software/151394/azuredesk?page=2)

> AzureDesk - Helpdesksoftware die bedrijven kunnen gebruiken voor een soepele levering van klantenondersteuning en helpdeskoplossing.
> 
> Oordeel: score van **4.5/5** door 50 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt AzureDesk?

Voor alle bedrijven

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.5/5** | 50 Reviews |
| Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews |
| Functies | 4.2/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: AzureDesk
- **Locatie**: piscataway, VS
- **Opgericht**: 2014

## Commerciële context

- **Beginprijs**: US$ 12,00
- **Prijsmodel**:  (Gratis versie beschikbaar) (Gratis proef)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Duits, Engels, Frans, Nederlands, Spaans
- **Beschikbare landen**: Verenigde Staten

## Functies

- Alerts/Escalation
- Analytics
- Beheer van IT-assets
- Beheer van Service Level Agreements (SLA's)
- Callcenterbeheer
- Communicatie via meerdere kanalen
- E-mailbeheer
- Enquêtes en feedback
- Geautomatiseerde routing
- Incidentenbeheer
- Kennisbankbeheer
- Klantendatabase
- Klantenondersteuning
- Live chatten
- Rapportage en analyse
- Third-Party Integrations
- Veranderingsbeheer
- Wachtrijbeheer
- Workflowbeheer
- Zelfserviceportal

## Integraties (7 in totaal)

- Asana
- ChargeDesk
- Chatlio
- FreshBooks
- Jira
- Olark
- Slack

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software)

## Gerelateerde categorieën

- [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software)
- [Klantenservice software](https://www.capterra.nl/directory/22/customer-service/software)
- [Servicedesk software](https://www.capterra.nl/directory/31027/service-desk/software)
- [Customer support software](https://www.capterra.nl/directory/32315/customer-support/software)

## Alternatieven

1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1754 reviews)
2. [Freshservice](https://www.capterra.nl/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [Milvus](https://www.capterra.nl/software/202528/milvus) — 4.8/5 (298 reviews)
4. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [JIRA Service Management](https://www.capterra.nl/software/138769/jira-service-management) — 4.5/5 (763 reviews)

## Reviews

### "Decent support tool for large companies" — 4.0/5

> **Paul** | *18 juni 2018* | Computersoftware
> 
> **Pluspunten**: Azure Desk works pretty well for Users support. It offers live chats, tickets monitoring and auto-replies. The best part of the solution is how it is automated with JIRA and Slack, which saves you some time.
> 
> **Minpunten**: I think reporting module should be looked into. Besides, I wish export features were more consistent. Other than that the application is OK.

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### "VPN User Review" — 4.0/5

> **Kaitlyn** | *26 juli 2019* | Computersoftware | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: It's more streamlined than other similar products, in my experience.
> 
> **Minpunten**: Sometimes certain tickets show up repeatedly in the "unassigned" section.
> 
> It keeps support tickets reasonably organized

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### "AzureDesk Product Review" — 3.0/5

> **Anthony** | *6 april 2019* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Very simple to setup and use
Useful Knowledge base
> 
> **Minpunten**: No manual time logging
No Mobile support
> 
> Simple to use , affordable for 1 Man Business or SMB, if mobility is not required.

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### "Azure Desk" — 5.0/5

> **Mark** | *30 januari 2019* | Afdrukken en drukwerk | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Cloud based and very easy to use. Quick to setup
> 
> **Minpunten**: More features is always good but they do seem to get added once requested
> 
> Our main objective is to provide monthly stats for all incidents and problems. We also wanted a browser-based solution and hopefully a mobile app will arrive soon.
We setup the Service Desk quickly and can report on stats very easily.

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### "Simple and effective ticket management" — 5.0/5

> **Trent** | *27 maart 2017* | Managementconsulting | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: A streamlined approach to support management with emphasis on team collaboration and educating clients for quick resolutions. Layout of tickets, Dashboards, Knowledge Base and Ticket search function stand out the most to us. AzureDesk is constantly on the improve with very quick response times from their team.
> 
> **Minpunten**: The main areas we are looking for improvement in is a quicker loading speed of tickets and better compatibility across mobile devices.

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Pagina: 1 / 3\
Volgende: [Volgende pagina](https://www.capterra.nl/software/151394/azuredesk?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/151394/azuredesk)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/software/151394/azuredesk> |
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| de-CH | <https://www.capterra.ch/software/151394/azuredesk> |
| en | <https://www.capterra.com/p/151394/AzureDesk/> |
| en-AE | <https://www.capterra.ae/software/151394/azuredesk> |
| en-AU | <https://www.capterra.com.au/software/151394/azuredesk> |
| en-CA | <https://www.capterra.ca/software/151394/azuredesk> |
| en-GB | <https://www.capterra.co.uk/software/151394/azuredesk> |
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| es-AR | <https://www.capterra.com.ar/software/151394/azuredesk> |
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| es-CO | <https://www.capterra.co/software/151394/azuredesk> |
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| es-MX | <https://www.capterra.mx/software/151394/azuredesk> |
| es-PA | <https://www.capterra.com.pa/software/151394/azuredesk> |
| es-PE | <https://www.capterra.pe/software/151394/azuredesk> |
| fr | <https://www.capterra.fr/software/151394/azuredesk> |
| fr-BE | <https://fr.capterra.be/software/151394/azuredesk> |
| fr-CA | <https://fr.capterra.ca/software/151394/azuredesk> |
| fr-LU | <https://www.capterra.lu/software/151394/azuredesk> |
| it | <https://www.capterra.it/software/151394/azuredesk> |
| nl | <https://www.capterra.nl/software/151394/azuredesk> |
| nl-BE | <https://www.capterra.be/software/151394/azuredesk> |
| pt | <https://www.capterra.com.br/software/151394/azuredesk> |
| pt-PT | <https://www.capterra.pt/software/151394/azuredesk> |

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