Visibook

"Visibook"

Opmerkingen: I used to be pretty bad at writing down my appointments in my personal calendar, and I was never organized like the way I am now! I don't have to worry about anyone forgetting and appointment due to the reminders and my productivity has increase greatly due to this.

Pluspunten: I used to have difficulties with communication when it came to my client's knowing my availability because it was always changing due to demand. I was looking for something simple and easy to use. Visibook makes it easy for my client's to know when I have availability. I love the fact that I can put some buffer time between appointments so that I am able to set up for the next client. Customer service is always very friendly and they are able to help me solve any issues I may be having or answer my questions.

Minpunten: Sometimes the it will work slowly, but it is fixed when I refresh. I sometimes have older clients that have difficulties accessing the site, but I usually sit down with my clients to go over how to properly book appointments.

"Great product!!!"

Opmerkingen: It helps me not double book clients and reminds me throughout the week.

Pluspunten: I love how it links with my iCal and reminds me where I have to go ahead Of time. Very easy to use. I love the product!

Minpunten: I would like to invoice from it. And have the option to put the prices on the clients not the items.

"Not the best"

Pluspunten: Easy to book people in and add clients in

Minpunten: I can’t set a different time for days every day has to have the same availability or I have to block it out or change the availability for one at a time for example I had to change my availability to 5-10 on weekdays and 10-7 on weekends . But I have to change every single day individually . And to block out a day was confusing to figure out at first but I finally found it . I feel like this app isn’t easy to use adding services is a pain as well . I only deal with the app cause I have been using it for a while already and it’s a pain to switch to a different one I just wish it was easier to use

"So Convenient"

Opmerkingen: I enjoy the convenience of booking a client in just a few clicks

Pluspunten: The email notifications for bookings and cancellations

Minpunten: The customer view. I’d like to see the spaces available in the initial view. Similar to calendar owner view

"Everything We Needed"

Opmerkingen: We needed an option to keep track of dozens of students coming and going each week scheduled to different classes with the ability to send mass communications with changes and updates at a price that a brand new business could afford and we got all of that with Visibook. Could there be some enhanced features and functionality? yes, there could. But in terms of bang for the buck, Visibook is an option that is hard to beat.

Pluspunten: In no particular order
- the customer service is outstanding
- the ease of use
- the ability to sync with google calendar and our website
- the ability to message and interact with an entire class scheduled for training
- of course the price we are getting feature and functionality at a fraction of what other applications are charging

Minpunten: - The single threaded availability/appointments, we have several instructors that need to be scheduled in different classes at the same time or with times that overlap and getting this done is a bit of a chore
- while the customer service is very good the FAQ's are a little thin