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Lucky Orange
Wat is Lucky Orange?
Waarom converteren mijn bezoekers niet? Maar liefst 99% van je bezoekers zal nooit klanten worden, en Lucky Orange weet waarom. De installatie is snel en duurt slechts een paar seconden, geen codering vereist. Daarnaast is Lucky Orange gebruiksvriendelijk, klaar om out-of-the-box te gaan, en elk abonnement bevat volledige toegang tot al deze functies, waaronder dynamische heatmaps, gebruikersopnames, live chat, enquêtes en peilingen, conversietrechters, realtime dashboard en dagelijkse e-mailrapporten.
Wie gebruikt Lucky Orange?
De software is geschikt voor kleine tot middelgrote bedrijven, tot aan bedrijven van ondernemingsniveau en Fortune 500-bedrijven.
Twijfels over Lucky Orange?
Vergelijk met een populair alternatief

Lucky Orange
Reviews over Lucky Orange

BEST app to understand why your customers aren't converting
Pluspunten:
I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)
Minpunten:
The only thing is probably have my own device(s) excluded from the recordings, not sure if that's available or not - didn't look up their help section.
Reactie Lucky Orange
3 jaar geleden
These are words we love to hear! Getting that front row seat to customers' online behaviors can provide invaluable insights to improving your website. Thank you for your kind review, Raad! As you continue to use Lucky Orange, I'm here to help if you have any more questions or need assistance in any way. Cheers - Justin from Lucky Orange P.S. You can block your own IP address from being tracked. Here's the help guide (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email into [email protected], we can also take you through the steps.
Overwogen alternatieven:
It helps me to optimize our website smoothly.
Opmerkingen: Lucky Orange also offers user polls, which allow us to get feedback from our visitors. This feedback can be used to make improvements to the website and give our visitors a better experience.
Pluspunten:
Lucky Orange offers heatmaps, which allow you to quickly and easily view how visitors are interacting with a website. This helps to identify problem areas and optimize the user experience.Lucky Orange provides visitor recordings, which allow me to view how individual visitors are interacting with our website. This helps to keep track of their activities and identify any problems or areas for improvement.
Minpunten:
Lucky Orange is a paid service, so it can be expensive for some businesses.Lucky Orange is only compatible with certain web browsers and operating systems, so it may not work for all users.Lucky Orange is a complex service, so it can be difficult for some users to understand and use.
Reactie Lucky Orange
4 maanden geleden
Appreciative of your detailed review, Ripon! Our user surveys, heatmaps and visitor recordings are all about giving you a clear picture of visitor behavior to improve your website experience. Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. When you can see what's happening on "the other side of the screen," you get a front seat to your customers' online interactions. Thanks for sharing the Lucky Orange love, and we're always here should you need anything! Cheers - Bradley from Lucky Orange
An initial assessment of Lucky Orange
Pluspunten:
In a quick review I found LO to be the most insightful tool to teach me how to optimize my website. Now that I am embarking on a joint project with Google, it is the first place I went to help me track and understand progress.
Minpunten:
None, there is more functionality than I know how to use at the moment so heavily dependent on support, who have been great.
Reactie Lucky Orange
vorige maand
Thanks for taking the time to leave this review, Peter! I'm excited to hear that you've been able to get so much from Lucky Orange and gaining better insight into what your visitors are experiencing. Lucky Orange has an incredible depth of data depending on what you want to analyze. You can stick with the 30,000 foot view to look at the broader view of your visitor behavior or dive into see the trees with detailed views of specific visitors. I can't wait to see how Lucky Orange helps you grow your business! Thanks again for your review, and we're here if you have any questions! Cheers - Emilia from Lucky Orange
Not bad
Pluspunten:
I like the daily report it gives of how many customers visit the website daily.
Minpunten:
The heat map does not include all customer visiting the site so it doesn’t represent anything accurately.
Reactie Lucky Orange
2 maanden geleden
Thanks for leaving us a review, Matthew! We also love the daily reports. You can set it up to report updates on the events that mean the most to you, so you can get those daily (and weekly) reports that help you the most. When you get the chance, could you please send an email to [email protected] to help address your heatmap issues? This isn't a normal experience, and I want to ensure our technical team has time to investigate and resolve it. I look forward to hearing from your soon! Cheers - Bradley from Lucky Orange
Overwogen alternatieven:
It's a great product, would recommend for anyone with a customer centric website.
Opmerkingen: It's been a good way for us to see where customers might be using the site differently to what we intended as well as a way to easily debug issues customers might have with different screen sizes and browser types.
Pluspunten:
The ability to see screen sizes and browser types have been really helpful. Obviously being able to see what the customer's journey looked like is of great value.
Minpunten:
The ability to track based on IP does not seem to be available anymore? Makes things harder as we're debugging using country tracking and session times.
Reactie Lucky Orange
3 maanden geleden
Hi Francois - Thank you for your review and recommendation of Lucky Orange! We're glad to hear you've used our product to gain insight into the customer journey. Regarding your comment about tracking visitors based on IP, you can do that in Lucky Orange. It's not turned on by default, but the following link to one of our help documents explains how you can enable that setting: https://help-preview.luckyorange.com/article/341-how-to-adjust-visitor-ip-address-display-and-storage-settings. Cheers, Bradley