Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Wat is Lucky Orange?

Ga verder dan web-analytics en ijdelheidsstatistieken met Lucky Orange om het waarom te vinden achter wat bezoekers op je site hebben gedaan. Ontdek waarom mensen van specifieke pagina's bouncen, volg de betrokkenheid van bezoekers bij campagnes met UTM-parameters (Urchin Tracking Module), ontdek welke velden op je webformulieren het meest verlaten zijn en zie welke stap in het aankooptraject de hoogste drop-off heeft. Ga nog dieper door bezoekers via enquêtes en chat te vragen waar ze moeite mee hebben of wat hen ervan weerhoudt te kopen.

Wie gebruikt Lucky Orange?

De software is geschikt voor kleine tot middelgrote bedrijven, tot aan bedrijven van ondernemingsniveau en Fortune 500-bedrijven.

Lucky Orange Software - 1
Lucky Orange Software - 2
Lucky Orange Software - 3
Lucky Orange Software - 4
Lucky Orange Software - 5

Twijfels over Lucky Orange? Vergelijk met een populair alternatief

Lucky Orange

Lucky Orange

4,7 (211)
US$ 39,00
maand
Gratis versie
Gratis proefversie
116
8
4,7 (211)
4,6 (211)
4,7 (211)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
52
14
4,3 (90)
4,0 (90)
4,4 (90)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor Lucky Orange

VWO Testing
Functies met hoogste score
Multivariaat testen
Optimalisatie van conversiepercentages
Split run tests
VWO Insights
Functies met hoogste score
Engagement tracking
Rapportage en statistieken
Volgen van gedrag
Smartlook
Functies met hoogste score
Activiteiten volgen
Engagement tracking
Heatmaps
Mouseflow
Functies met hoogste score
Gebruikersinteractie bijhouden
Gedragsanalyse
Heatmaps
Google Analytics 360
Functies met hoogste score
Conversies bijhouden
Gegevensvisualisatie
Rapportage en analyse
Crazy Egg
Functies met hoogste score
Activiteiten volgen
Bruikbaarheidstests
Optimalisatie van conversiepercentages
FigPii
Functies met hoogste score
A/B-tests
Activiteiten volgen
Optimalisatie van conversiepercentages
Hotjar
Functies met hoogste score
Activiteiten volgen
Enquêtes opstellen
Heatmaps
Hootsuite
Functies met hoogste score
Dashboard
Integratie van sociale media
Postplanning

Reviews over Lucky Orange

Gemiddelde score

In totaal
4,7
Gebruiksgemak
4,7
Klantenservice
4,7
Functies
4,6
Prijs-kwaliteitverhouding
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
75%
4
20%
3
4%
2
1%
Raad
Raad
Marketing Director in Jordanië
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

BEST app to understand why your customers aren't converting

5,0 4 jaar geleden

Pluspunten:

I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)

Minpunten:

The only thing is probably have my own device(s) excluded from the recordings, not sure if that's available or not - didn't look up their help section.

Reactie Lucky Orange

4 jaar geleden

These are words we love to hear! Getting that front row seat to customers' online behaviors can provide invaluable insights to improving your website. Thank you for your kind review, Raad! As you continue to use Lucky Orange, I'm here to help if you have any more questions or need assistance in any way. Cheers - Justin from Lucky Orange P.S. You can block your own IP address from being tracked. Here's the help guide (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email into [email protected], we can also take you through the steps.

NAZIA
Founder and CEO in VS
Kleding en mode, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

User friendly & Critical For Businesses

5,0 vorige maand Nieuw

Pluspunten:

I find Lucky Orange incredibly user friendly. Not only that but it’s super informative with the most critical info needed to run my business. The visitor recordings are SO helpful and have informed multiple changes on my website.

Minpunten:

Would love to see more real-time customer service in the future.

Reactie Lucky Orange

4 weken geleden

Thanks for your review! We designed Lucky Orange to be user friendly for all, whether it's your first website or you're a website developer. It sounds like we were able to impress you with both the UI and technology! Visitor recordings are our favorite too. Getting the front row seat to watch what someone actually does on your website is truly invaluable. Regarding real-time customer service, we value your feedback and have already shared it with the rest of the team. Thanks again for your review, and don't hesitate to reach out if we can help in any way. Happy tracking! Cheers - Emilia from Lucky Orange

Wayne
President/CEO in VS
Detailhandel, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Legacy Lucky Orange was so much better - Hate the new LO

2,0 vorig jaar

Opmerkingen: For the most part customer service is what has kept me here. If there was another option for Visitor monitoring, recording, and analytics I would switch to a competitor in a heartbeat.

Pluspunten:

Been with Lucky Orange for over 10 years for the most part it works for other people. Customer Service has always been there if we need anything.

Minpunten:

When they upgraded we lost the real time visitor monitoring where we could interact with our customers. The recording helps but does start until a few seconds after the customer arrives on our website. The real time doesn't work, there is such a delay in live visitor tracking/monitoring that by the time they show up on the visitors screen on LO they are gone so it is too late to communicate with the customer while they are shopping on the website.

Reactie Lucky Orange

vorig jaar

Wayne, thank you for your feedback and your business over the past decade. We understand your frustrations and hear your concerns. One reason you may not be seeing some visitors in our real-time monitoring is due to our code loading asynchronously after your website loads for the visitor so it doesn't slow down your website. This is a benefit in terms of not impacting your site speed ratings, but it does mean visitors who come to your site and quickly leave won't be tracked. At your earliest convenience, please respond to our latest email chain. We truly value and appreciate your loyalty over all these years and want to help improve your experience. I look forward to hearing from you soon - Bradley with Lucky Orange

Adriana
Director of Strategy in VS
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Love Lucky Orange and Hope It Continues To Grow

4,0 2 maanden geleden Nieuw

Pluspunten:

Very easy to implement. Quick to start collecting data. Heatmapping visuals are clear and higher quality - great for presentations.

Minpunten:

It is very difficult to track navigation bars and dropdown menus accurately. This is my biggest issue with the platform!!

Reactie Lucky Orange

2 maanden geleden

Thank you for taking the time to leave us a review and share the Lucky Orange love! Great that you’ve found Lucky Orange easy to use starting with installation and continuing to visitor insights. Visitor behavior is an invaluable tool that helps you find what's stopping someone from converted. As you mention, the easy-to-understand visuals allows anyone - even those without a technical background - to understand what’s going on behind the digital curtain. Regarding the difficulty you experienced in viewing data for navigation bars and dropdowns, could you please send an email to [email protected] to allow our team to investigate what you’ve experienced? Lucky Orange is designed to be dynamic, and you should be able to get access to the data for these dynamic features. Once we receive your email, our team will work on finding a resolution. Once again, thanks for your review, and we look forward to hearing from you soon! Cheers - Bradley from Lucky Orange

Sarah
Product Manager in VS
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Straight forward onboarding and easy to learn

4,0 4 weken geleden Nieuw

Opmerkingen: Overall this has been such a great tool to track user frustrations we aren't able to locate in app. I personally am loving their new discovery tool to be able to do this. We also set up additional event tracking for new features and can now filter view to see users who have utlized these new features and if they are using them to improve their productivity or if they aren't able to complete certain actions.

Pluspunten:

I picked up using Lucky Orange after another team member set it up. In resuming setting this up it was pretty easy after reviewing the interface and a few YouTube videos on how the platform worked to resume some settings and implement a new survey. I do wish knew more about locating the help center and finding those like initial articles. The cards within the overview page show tutorials that are super helpful to guide you as a user and are ultimately what helped me move forward in reviewing user sessions and setting up events.

Minpunten:

I didn't realize I had an issue with the content security policy section and that this was causing a portion of user data to not be captured. In hopping into an onboarding call with [sensitive content hidden] she quickly noticed the issue and made notes to follow up with sending me the details on how we can correct this. As someone on the product team between the teams who implement and work with this I wouldn't be able to notice this wasn't set up correctly. It would be nice to have like a connection check or checklist in app to ensure we are up to date and connected on certain things.

Reactie Lucky Orange

3 weken geleden

We appreciate the time you took to leave us a review! Thrilled that you’ve enjoyed using visitor behavior to spot user frustrations and isolate pain points in your app. Overview and Discovery are two of our favorites too! Regarding your CSP issues, I’m glad we were able to connect and get it resolved. We value your feedback and have already shared it with our product development team. Again, thank you for your review, and we’re here if you need anything. Cheers - Emilia from Lucky Orange