Wie gebruikt Traction Guest?

Voor dynamische organisaties die een veilige, efficiënte, zeer aanpasbare ervaring voor gastbeheerders/bezoekers vereisen waarmee ze kunnen voldoen aan nalevingsvereisten op meerdere locaties over de hele wereld.

Wat is Traction Guest?

Als leider in bezoekersbeheer voor ondernemingen maakt Traction Guest het opvangen van bezoekers moeiteloos, onvergetelijk en veilig. Met ongeëvenaarde aanpassingen verhogen wereldwijde organisaties zoals Netflix en Thermo Fisher de beveiliging en voldoen ze aan nalevingsvereisten zoals ITAR of AVG. Met het enige bezoekersbeheersysteem (VMS) dat inchecken voor bezoekers met behulp van iPads of ID-scanners biedt, kun je unieke bezoekerservaringen voor meerdere locaties ontwerpen. Selecteer integraties, volglijsten en gegevensresidentie met een SOC2-gecertificeerd VMS.

Traction Guest - Details

Traction Guest

http://tractionguest.com/

Opgericht in 2015

Traction Guest - Prijsoverzicht

Traction Guest heeft geen gratis versie maar biedt wel een gratis proefperiode. Traction Guest betaalde versie vanaf US$ 95,00/maand.

Beginprijs

US$ 95,00/maand

Gratis versie

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van Traction Guest

Bezoekersregistratie software
Badgebeheer
Bezoekers bijhouden
Documentbeheer
ID-scan
Registratie vooraf
Registratiebeheer
Self check-in
Volglijst
Waarschuwingen/Meldingen
Apparatuurbeheer
Beheer van vaste activa
Bezoekersbeheer
Commercieel vastgoed
Faciliteitsplanning
Incidentenbeheer
Inspectiebeheer
Inventarisatie
Kamerplanning
Leveranciersbeheer
Preventief onderhoud
Ruimtebeheer
Voor scholen
Werkorderbeheer
Woningen
Afsleepbeheer
Beheer van ontvangstbewijzen
Beroepsbeheer
Betalingen verwerken
Bronnenbeheer
Elektronische bandenmarkering
Evenementenbeheer
Gepersonaliseerde waarschuwingen voor voertuigeigenaars
Inkomstenbeheer
Kaartverkoop
Loyaliteitsprogramma
Mobiel parkeertekens
Overtredingen bijhouden
Reserveringenbeheer
Schade bijhouden
Toegangsopties
Vergunningenbeheer
Controlepunten bijhouden
Evenementenbeheer
Gegevens verzamelen
Incidentenbeheer
Klantenbeheer
Meerdere alarmwachtrijen
Onderzoeksbeheer

Reviews van Traction Guest

5 van 139 reviews worden weergegeven

In totaal
4,8/5
Gebruiksgemak
4,7/5
Klantenservice
5/5
Functies
4,6/5
Waar voor je geld
4,7/5
Bethany T.
Executive Assistant and Office Manager
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 26-7-2018

"Excellent customer service and a company committed to evolving their product"

Opmerkingen: I would highly recommend traction guest if you are looking for a guest management program. They have simplified the whole process to make it obtainable for anyone while looking professional and sharp. The staff are knowledge and incredible support. We have never used guest management programs before and we are thrilled with the innovation of Traction Guest.

Pluspunten: The program is very easy to use for guest and administration. Their tutorials and help links usually can resolve any problem that you may have. If you are still are confused on how to work something in the program, their staff is always readily available via email or a phone call. Our point of contact, Jovito, is always making sure we are doing well and satisfied with TG. He has been extremely helpful and patient with any questions we have and always very friendly. Within the first few months that we have been using TG, staff and guest have praised how efficient and professional it looks. We have seen updates in the program which shows that TG is committed to evolving and becoming better.

Minpunten: We have been very satisfied from the very beginning implementation stage to now when it is running in full swing. We have had a few badge printing issues but that has nothing to do with TG itself but rather the printer company.

Antwoord van de leverancier

van Traction Guest op 19-9-2018

Hi Bethany. Thank you for your review. Glad to hear your guest management process is now running smoothly. We're working on more tutorials for the many new features we released. Reach out if you have any questions!

  • Bron van de reviewer 
  • Beoordeeld op 26-7-2018
Myron F.
Senior Manager - Faciities and Corporate Serivces
Computersoftware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 5-12-2019

"Front Desk Traction Guest"

Opmerkingen: Our overall experience has been great in our deployment of traction Guest systems deployed throughout NA. My next goal is to deploy in APAC and LATAM early in 2020.
We look to Traction Guest to provide a experience to our visitors, while providing a level of security for our employees, with Traction Guest notification messages, our employees know exactly here to see them, prior to seeing them in person. Also giving us data information, like a survey on the experience, photos and other data that we can use to even better the visitor experience as we move forward.

Pluspunten: Personally I like how the software interacts with the user using it, from basic information from first and last name to business name, phone number, email, photos, etc.
Our company has made it very simple for our visitors to come in, sign in and wait for their contacts to greet them. The customization of the software is also a great feature for companies to be able to utilize. We have been able to add our company logo, branded colors and some other specific features which benefit us and our visitors.

Minpunten: The adaptability with other peripherals is sometimes a challenge, which sometimes has to do with the software upgrades and things of that nature.
Overall though, the software has been great for our company needs.

Antwoord van de leverancier

van Traction Guest op 17-12-2019

Hey Myron - It was great working with you and your team last month. We are excited and ready for you to add the new regions to the account. As always, let us know if there is anything we can do to help in the meantime. Cheers!
Josh Szepesi
Solutions Consultant

  • Bron van de reviewer 
  • Beoordeeld op 5-12-2019
Bryan P.
IT Operations Manager
Automotive, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-6-2020

"Warn Review"

Opmerkingen: The features and options are better than any other solution we tested and there is a lot of potential on the road map. The support team has been very responsive and easy to work with. Overall a great solution.

Pluspunten: That it integrates with Outlook for a more seamless experience for the end user.

Minpunten: There are a lot of great features but not all are properly. Not a big Con as some have already been fixed and the last few have been submitted to dev. Just didn't hit the ground running like we expected but should be fine once fixed.

Antwoord van de leverancier

van Traction Guest op 22-6-2020

Thank you for the review Brian! We appreciate your honest feedback over how much smoother the rollout could've gone. We're delighted to also hear that many of Traction Guest's features and options have helped and benefited your organization, and we appreciate your suggestions on features and enhancements that you've expressed to us. Any time you and your team have further suggestions or need support again, we remain available and happy to help!

  • Bron van de reviewer 
  • Beoordeeld op 12-6-2020
Adam L.
IT Technician
Consumentengoederen, 10.001+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 23-1-2019

"Traction Guest"

Pluspunten: Robust, easy to set up on iPads and Printers. Fully-featured and growing.

Minpunten: Complex sign-in experiences can become cumbersome to design.

Antwoord van de leverancier

van Traction Guest op 24-1-2019

Thank you for your review, Adam. We would love to hear your ideas on how to enhance the Experience Editor. We think it is really important to give our customers the tools to fully customize the experience for complex requirements but we want to make the UI intuitive for you to use!

  • Bron van de reviewer 
  • Beoordeeld op 23-1-2019
Michael G.
IT Manager
Lucht- en ruimtevaart, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24-4-2020

"Great Product with Amazing Technical Support"

Opmerkingen: From setup to going live has been a very straightforward process. Tech support is always available either on demand, or you can use the option to schedule a call at a specific time. Each time tech support has exceeded my expectations. The software is easy to learn how to use and the workflow of the experience can be customized very easily regardless of how many endpoints you have.

Pluspunten: Great customer support during the setup and after the go live. Software is extremely easy to use.

Minpunten: I do not have any cons related to this software.

Antwoord van de leverancier

van Traction Guest op 28-4-2020

Thank you for the review Michael! We're thrilled to hear that you've found the software easy to use and that setup has been smooth! Our support team remains happy to help any time in the future you need support from us again!

  • Bron van de reviewer 
  • Beoordeeld op 24-4-2020