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Wat is ServiceTitan?

SPECIALE AANBIEDING: bekijk een demo van ServiceTitan® en ontvang een Amazon-cadeaukaart van $ 250. Meer informatie binnenin. Boek vandaag nog een demo!

Meer dan 100.000 aannemers vertrouwen op ServiceTitan, de nummer 1 meest gebruikte software voor HVAC-onderhouds- en vervangingsbedrijven. ServiceTitan is het enige systeem dat je nodig hebt om je bedrijf te runnen: planning, dispatch, service, verkoop, marketing, inventaris, loonadministratie, overeenkomsten, boekhouding en meer. Versla je concurrenten en verbeter je bedrijfsprestaties met 50%, met ServiceTitan!

Wie gebruikt ServiceTitan?

Bedrijven op het gebied van HVAC, sanitair, elektriciteit, garagedeuren en schoorsteenvegen die hun inkomsten willen vergroten, hun zaken willen stroomlijnen, hun team willen aansturen en hun klanten willen verrassen.

ServiceTitan Software - 1
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ServiceTitan Software - 3
ServiceTitan Software - 4
ServiceTitan Software - 5

Twijfels over ServiceTitan? Vergelijk met een populair alternatief

ServiceTitan

ServiceTitan

4,4 (244)
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
131
3
4,2 (244)
3,8 (244)
4,1 (244)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 25,00
maand
Gratis versie
Gratis proefversie
194
26
4,0 (18.381)
4,0 (18.381)
4,1 (18.381)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over ServiceTitan

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,2
Klantenservice
4,1
Functies
4,2
Prijs-kwaliteitverhouding
3,8

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Madison
Madison
Customer Service Representative in VS
Geverifieerde LinkedIn-gebruiker
Consumentendiensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The all in 1 Software for the trades

5,0 8 maanden geleden

Opmerkingen: Overall ServiceTitan is the best. I am a huge advocate for the ServiceTitan software. I only want to see it grow even more than it already has. They are constantly improving the software!

Pluspunten:

I love the all in one software that ServiceTitan is. It combines so many features into one convenient location. I have always felt this way since the beginning.

Minpunten:

ServiceTitan is a wonderful software. And I don't have anything to say that could be a con at this time. Maybe that I wish more people were using the community feature!

Reactie ServiceTitan

7 maanden geleden

Thank you so much for leaving us this review, Madison! We appreciate how active you are in the ServiceTitan Community, and are grateful for your feedback. Please know your experience, your feedback, and your continued support are invaluable to us.

Leon
Service Manager in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The best CRM for the trades

5,0 2 maanden geleden Nieuw

Opmerkingen: Our overall experience with ServiceTitan has been really great! It is the best software by a long shot! It is pricey but you certainly get what you pay for.

Pluspunten:

We love how easy ServiceTitan makes things on our customers. Automated text messages when a technician is on the way, ability to pay their invoice online, and fast online scheduling with real time availability makes us very simple to do business with!

Minpunten:

The implementation and setup is quite the process. New feature onboarding requires a lot of research and figuring out for yourself. ServiceTitan helps as much as they can but not having a dedicated account rep anymore makes this a little challenging.

Reactie ServiceTitan

2 maanden geleden

Thank you so much for this review, Leon! We appreciate your feedback and candor. We are thrilled you find ServiceTitan easy on your customers via texts and scheduling, and will be sure to share your feedback around onboarding and new features with our product and onboarding teams.

Leah
Owner in VS
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Do NOT recommend

1,0 vorige maand Nieuw

Opmerkingen: WISH we didn't have to use ST and that Corp would figure out what a ridiculous system it is for us

Pluspunten:

Not one single thing - much prefer Google

Minpunten:

Everything, literally everything, sucks about it - totally NOT user friendly or easy

Reactie ServiceTitan

vorige maand

We're sorry to hear this has been your experience, Leah. We'll be sure to share this with our leadership teams.

Jennifer
Director of Administrations in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Took the jump and never looked back!

5,0 2 weken geleden Nieuw

Opmerkingen: It has been a true game changer. We experienced phenomal growth during our first two years. I don't credit Service Titan with bringing us the growyh opportunities, but Service Titan 100% allowed us to take on a much higher workload, streamloned business and allowed us to continue accepting more qork and new clients. Staying on top of the software is a full time job, the software just keeps getting better. Every quarter there are new process to devlop and new features of Service Titan that change the game, for the better. This might aound like a negative, but the customer support is great. I normally cam get answers in under 10 minutes. If there is something about the software that bothera you, Service Titan is probably working on a new update to resolve that pain point.

Pluspunten:

Reporting makes KPIs so much easier. It is highly customizable, we are constantly finding new ways to use the software. It also encourages/forces techs to use proper work flow.

Minpunten:

The price point is high, so you have to really utilize the whole software. I would like the office accounts to have more abilities and that the program offered more tracking and KPIs for office staff.

Reactie ServiceTitan

vorige week

Thank you so much for this review, Jennifer! We're thrilled to hear about your experience with ServiceTitan and appreciate you taking the time to share your feedback. We know how valuable improving a businesses’ efficiency can be—and we’re working on even more tools to help supercharge office operations, too! Thank you for continuing to be our industry partner.

Rivka
Manager in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Service Titan Review

5,0 vorige maand Nieuw

Pluspunten:

The ability to customize many fields. Also love Knowledge Base and community which helps see what others in my industry are doing

Minpunten:

The customer support is a bit lacking. We keep switching CSMs which isnt' conducive but other than that it's ok.

Reactie ServiceTitan

4 weken geleden

Thank you so much for this review, Rivka! We are thrilled to hear you enjoy our Knowledge Base and Community resources. We appreciate the feedback about support and success and will share this with the heads of those departments.