eHopper

eHopper

door eHopper

Wie gebruikt eHopper?

Kleine en middelgrote bedrijven, zoals quick-service restaurants, koffiezaakjes, bakkerijen, cafés, bars, slijterijen, foodtrucks, ijssalons, vape-winkels, winkels of pop-upkiosken.

Wat is eHopper?

eHopper is een gratis POS-systeem voor Windows-pc's, Android, iPad, Poynt mobiele terminal. eHopper is geschikt voor kleine bedrijven zoals quick-service restaurants, winkels, koffiezaakjes, bakkerijen, cafés, bars, slijterijen, foodtrucks en elk andere retailbedrijf dat op zoek is naar een geconsolideerde oplossing om de activiteiten te versnellen en hun bedrijf te laten groeien.

Belangrijkste kenmerken:
Orderbeheer
Klantenbeheer
Voorraadbeheer
Medewerkersbeheer
Betalingen
Loyaliteit
Betaalbewijzen
Afdrukken van betaalbewijzen/keukenbonnen

eHopper - Details

eHopper

http://www.ehopper.com/

Opgericht in 2000

eHopper - Prijsoverzicht

eHopper heeft een gratis versie en biedt een gratis proefperiode.

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Geïnstalleerd - Mac

Cloud, SaaS, Web

Geïnstalleerd - Windows

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van eHopper

Horeca kassa software
Aparte controles
Beheer van cadeaubonnen
Deelcontroles
Inventarisatie
Kassabeheer
Loyaliteitsprogramma
Personeelsbeheer
Tips beheren
Aparte controles
Beheer van cadeaubonnen
Deelcontroles
Leveringsbeheer
Loyaliteitsprogramma
Mobiele toegang
Online bestellen
Rapportage en analyse
Tabellenbeheer
Tips beheren
Voorraadbeheer
Beheer van cadeaubonnen
Elektronische handtekening
Kassasystemen voor restaurants
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Profielen van klantenaccounts
Provisiebeheer
Retail POS
Retourbeheer
Streepjescodes scannen
eCommerce-integratie
Beheer van cadeaubonnen
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Touchscreen
Verkoop bijhouden
Voorraadbeheer
eCommerce
CRM
E-mailmarketing
Inkooporderbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Postorder
Provisiebeheer
Rapportage en analyse
Retourbeheer
Voorraadbeheersysteem
eCommerce
Beheer van cadeaubonnen
Kassasysteem voor bars
Kassasystemen voor restaurants
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Toegangsrechten voor gebruikers
Verkoop bijhouden
Voorraadbeheer
eCommerce

Reviews van eHopper

5 van 47 reviews worden weergegeven

In totaal
4,1/5
Gebruiksgemak
4,2/5
Klantenservice
3,9/5
Functies
3,9/5
Waar voor je geld
4/5
Jaime R.
Point Of Sale Deployment Manager
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 5-11-2018

"Great Company, Great Software, Awesome Service"

Opmerkingen: Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you as many times as needed to ensure you and your staff can utilize every bit of the software to enhance your user experience and make sure your business runs smoothly. They have competitive pricing and are always adding new features and functions to help businesses grow and thrive.

Pluspunten: This software is easy to use and has everything a business needs to stay organized and up to date with their software in todays day and age. They are constantly evolving and stay competitive in the POS industry as a leader in POS technology.

Minpunten: They are missing a few features for fullservice restuarants but plan on adding them in the future.

  • Bron van de reviewer 
  • Beoordeeld op 5-11-2018
Geverifieerde reviewer
Owner/Operator
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 24-8-2018

"eHopper customer experience"

Opmerkingen: For the most part, the service fills our need at this time.

Pluspunten: We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Minpunten: There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Antwoord van de leverancier

van eHopper op 27-8-2018

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

  • Bron van de reviewer 
  • Beoordeeld op 24-8-2018
Iryna P.
Owner
Levensmiddelen- en drankenindustrie, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 14-5-2020

"Used be a good one; however, now it is horrible "

Opmerkingen: Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Pluspunten: Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Minpunten: Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.

  • Bron van de reviewer 
  • Beoordeeld op 14-5-2020
Geverifieerde reviewer
President
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 6-2-2020

"A value POS for small business"

Opmerkingen: In the end, eHopper is a creative merchant processing service that does offer more options to customers. It definitely saves upfront investment cost with the high quality terminal that is provided and zero processing fees. However, it can sometimes turn away customers who prefer using credit cards for their purchases instead of debit cards. It is too early to say whether the upfront savings outweight the long term costs associated with the service.

Pluspunten: The biggest benefit is not being charged processing fees for transactions and receiving a free touchscreen chip terminal (that doesnt attach to a mobile device). These 2 things set the company apart from other merchant processors. The app and dashboard is also nice and easy to use/navigate.

Minpunten: Ironically, the biggest downside I can think of is how it actually avoids charging merchant fees (at least to the business owner). This is done by telling and charging the customer a surcharge for credit card payments and giving a discount for debit card purchases. This may or may not be a big deal for some people and I can see some customers indeed preferring the cash discount (given their credit card rewards dont offer better incentive). However, this practice may be frowned upon by others. This is already a common practice typical mom and pop shops often utilize, but not something commonly seen with major retailers. In that sense, social perception is also a factor to be considered.

  • Bron van de reviewer 
  • Beoordeeld op 6-2-2020
Sheng A.
Owner
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 12-11-2019

"Amazing app"

Opmerkingen: Very happy with ehopper. Works well on tablets and PC. Does not work on phones

Pluspunten: Ehopper is absolutely wonderful. Super easy, clear and professional looking interface. Allows for easy transactions and quickbooks integration. Really good customer support.

Minpunten: To really unlock it's full potential you have to purchase the subscription. I would love to just pay a one time fee and be done with it but it seems everything is going in the way of subscriptions.

  • Bron van de reviewer 
  • Beoordeeld op 12-11-2019