DataDome

Easily the best bot protection

Opmerkingen: We originally used a competitor - Distil Networks (now Imperva). Our experience with them was ok, but the management tools were rudimentary and support became so poor we had to give up on them. We shopped for another solution and landed on DataDome. They've been a vast improvement - night and day. The site we use them for is a constant target for heavy scraping by competitors. DataDome easily catches the simple bots. Their support team works hard with us to catch the more sophisticated and advanced threats. Given how much support we get and the quality of the reporting and configuration tools, we definitely are getting our money's worth and recommend DataDome to anyone who needs bot protection.

Pluspunten:

Flexible tools and deployment, good reporting, great support, transparent pricing

Minpunten:

Nothing significant. More engineers in US timezone would help.

DataDome helps do away with annoying captcha solutions

Opmerkingen: It started off shaky, due to some configuration mishaps, and early on we still had problems with bots, but as time has gone on it is clear the DD team, and its platform, is learning and for now at least, seems to be one step ahead of the bot networks, which is great.

Pluspunten:

Before DataDome, we were using Funcaptcha, a solution which is great at preventing bot registrations, but that's all. DataDome helped us remove the captcha solution almost entirely, and instead helps us prevent bot attacks and phony registrations often well before they even see a registration form. This has resulted in far less time on our end having to manage our clients' frustrations due to bots and botnets, meaning our application has a higher quality of delivery than our competitors.

Minpunten:

Unless you understand the entirety of the solution, your implementation can leave gaps for bots to get through, or an incorrect configuration resulting in hours of frustration. Make sure you work closely with the DataDome team in getting it setup correctly to begin with.

Secured with DataDome

Opmerkingen: Great security and bot management service by data dome. Happy with the results.

Pluspunten:

We are using vulnerability scanning and website security for DataDome and are happy with the results. Though we get some spam traffic but its ok.

Minpunten:

We are still getting some spam traffic and sometimes some spam forms fill ups also. I understand that there is always some way to spam anyone and I am sure the future updates will resolve these issues also

Best bot protection solution out there but bot protection is not a panacea

Pluspunten:

- Supports both client-side & server-side detection - Dashboard is information dense - Very knowledgeable technical team (they're fantastic) - All other products in this space are egregiously expensive, Datadome most reasonably priced We hired a scraping expert to adversarially test the various bot prevention solutions (PeremiterX, Radware, etc.) and Datadome did as good or better than the other options that are 10x the price

Minpunten:

Learnt this the hard way: bot solutions will catch a lot of low-level scrapers crawling the web but they're not particularly effective against targeted bots. An adversary writing a Headless Chrome-powered bot with builtin evasive tactics turned on (e.g. puppeteer-extra-plugin-stealth plugin) and basic attempts at mimicking user behavior will be able to bypass all the bot protection solutions out there (including Datadome) if that's your only prevention. We were only effective in preventing bots by supplementing Datadome with custom rules (rate limiting) and account flagging built in our stack.

DataDome feedback

Opmerkingen: We were continuously getting hit by loads of unwanted bots, some of which were very aggressive. We started looking for a solution that could easily integrate with the products we use and decided to try DataDome.
The onboarding process was smooth, the integration simple and the support we got was great. The AI detection is excellent as it helps us block bots we didn't even know existed. It's reassuring to know our website is protected by professionals that always keep up-to-date with the latest methods of attacks/scraping content/etc.
Lastly, the product always continues to improve and DataDome is very keen on getting feedback from customers.

Pluspunten:

The thing we like the most is the fact that it's fire-and-forget. Once it's set up and working, it only requires minimal interaction from users (whitelists, etc.).

Minpunten:

No dislikes, but we would love to see some collaboration with AWS, so that DataDome can offer this type of protection at the AWS Load Balancers level.