Wie gebruikt Zoey?

Small - medium size businesses that are selling to B2B and/or wholesale customers, selling to institutions, or providing ordering capabilities for franchisers or distributors.

Wat is Zoey?

Zoey is a powerful Commerce solution for B2B and wholesale businesses. Our suite of B2B capabilities includes quote generation, customer groups, access restrictions, quick order capabilities and more. Our mobile app offers the ability to look up information and take orders anytime, anywhere on any device. B2C-standard capabilities are also included to empower merchants to let their customers self-serve common needs like reordering, order status and account maintenance.

Zoey - Details

Zoey

http://www.zoey.com

Opgericht in 2014

Zoey - Prijsoverzicht

Zoey heeft geen gratis versie maar biedt wel een gratis proefperiode.

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Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Training

Webinars

Documentatie

Ondersteuning

Kantooruren

Functies van Zoey

Multi-channel e-commerce software
Catalogusbeheer
E-mailmarketing
Gegevenssynchronisatie
Kanaalbeheer
M-commerce
Marktplaatsintegratie
Orderbeheer
Promotiebeheer
Retourbeheer
SEO-beheer
Social commerce
Voorraadbeheer
Winkelwagen
Backorderbeheer
Beheer van speciale bestellingen
Bestellingen bijhouden
Catalogusbeheer
Orderinvoer
Orders afhandelen
Retourbeheer
Terugkerende orders
Vervoersbeheer
Voorraadbeheer
Bestellen in bulkvorm
Betalingsopties
Communicatietools
Inventarisatie
Mobiele toegang
Nabestellen
Promotiebeheer
Rapportage en analyse
SEO-beheer
Vervoersbeheer
Beheer van meerdere winkels
CRM
E-mailmarketing
Gegevensbeveiliging
Kitting
Marketing via meerdere kanalen
Mobiele toegang
Promotiebeheer
Retourbeheer
Reviewbeheer
SEO-beheer
Sjablonen
Voorraadbeheer
Catalogusbeheer
E-mailmarketing
Kanaalbeheer
Klantenaccounts
Loyaliteitsprogramma
M-commerce
Orderbeheer
Productconfigurator
Promotiebeheer
Retourbeheer
SEO-beheer
Voorraadbeheer
Winkelwagen

Reviews van Zoey

5 van 19 reviews worden weergegeven

In totaal
4,2/5
Gebruiksgemak
4,1/5
Klantenservice
4,5/5
Functies
3,9/5
Waar voor je geld
3,9/5
Sandra W.
Owner
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 26-6-2018

"Absolutely the best!"

Pluspunten: Zoey is an amazing eCommerce platform! It makes it a breeze for merchants to run successfully a store with no in-house developer! Nice and Clean admin interface. It's intuitive and easy to use which allows you to get up and running your store very quickly. Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytics like Glew which provides useful insights to make decisions about how to grow; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, GDPR and so much more... They have great Wholesale/B2B tools too - Although I'm not selling to B2B - as a Multi-brand retailer I found out it's perfect to use them to run Private Sales. Zoey's support team with their unforeseen valuable knowledge and fast response is absolutely incredible. They have a community too where you can ask questions or request new features or apps (spoiler: you'll find me inside - ready to help out :) ) Oh, and last but not least you don't have to worry about Security or Hosting - all is managed behind the scenes for you. The store can handle large traffic and is always 100% uptime, plus it has a speedy loading time. It's a real labor of love for the team to build an eCommerce platform that empowers merchants to run a profitable business!

Minpunten: Nothing worth mentioning - the platform isn't a one-and-done effort and Zoey really keeps it up by doing constant enhancements.

  • Bron van de reviewer 
  • Beoordeeld op 26-6-2018
David S.
VP
Detailhandel, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 15-6-2018

"Easy and Powerful"

Opmerkingen: Stylish web site, increased conversion rate, better communication with customers

Pluspunten: This is a powerful ecommerce system. It is very easy to configure yet flexible enough to handle very detailed product options, freight options and business rules. The new design makes changing your layout as easy as the push of a button. It provides lots of 3rd party plug ins for added functionality.
The orders button has become my primary means of communicating the sales flow with the customer. Between the automatically generated emails and the historical communication that the system retains, it has become my CRM. It allows me to take note and or send emails right from the notes as well as define my business process flow. The click of a button shows me the status of all orders.
It integrates well with Google Analytics for no charge, but for an additional minimal charge (compared to going direct) you can integrate with Glew analytics. I recommend this highly.
Customer support is fast. If you need customer support they are very responsive. The support documentation is so detailed and well explained I rarely need support.
I find the pricing structure to be very competitive.

Minpunten: The only con I have is there is one small design issue that they are working on. I would like to create a "real" landing page with no navigation other than the buy now button. Unfortunately, at this time, Navigation, header.. can not be removed. If I was a programmer, I am sure I could write some CSS to do it but it won't do it out of the box.

  • Bron van de reviewer 
  • Beoordeeld op 15-6-2018
Geverifieerde reviewer
Multimedia Designer
Marketing en reclame, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 23-10-2018

"Great stuff with some essentials missing"

Opmerkingen: Overall its a good tool.

Pluspunten: Zoey was real easy to use to get our online store up and running. The integration with Google is also very nice.

Minpunten: Zoey lacks some functions like being able to send out emails in lists. It would be nice to have more templates for emails as well that are not just html.

  • Bron van de reviewer 
  • Beoordeeld op 23-10-2018
Nicole S.
Marketing Intern
Machine- en installatiebouw, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 14-10-2018

"Zoey Review"

Opmerkingen: Zoey is helping our because become modernized and compatible with desktop, tablet and mobile, which is something we required when decided to build out our new website. We also we really the shopping portion of it and the ease. I think the one thing that is so crucial to this software is the support team, they are amazing and always have an answer. You should really incorporate being able to call :)

Pluspunten: One thing I really like about this software is the design aspect. For someone who doesn't have a huge background in coding, this software really helps. But it doesn't take out the coding aspect completely which I like because I can still learn more everyday.

Minpunten: My least favorite about this software is there sometimes is little details that can easily be missed if you don't know about them that can throw off your entire layout. Thankful Zoey support is so awesome so it really hasn't been that much of an issue. I also think the support documents can be difficult to find your issue in, most of the time I don't even bother and will just open a ticket.

  • Bron van de reviewer 
  • Beoordeeld op 14-10-2018
Geverifieerde reviewer
Co-Founder
Detailhandel
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 26-6-2018

"Zoey is a great company to work with, with powerful tools at your disposal."

Opmerkingen: It has been a considerable improvement from my previous software (3D Cart).

Pluspunten: Zoeys team is incredible at their customer service, the company is forward thinking and they strive to build technology that is not typically seen on other ecomm softwares within this price point. Rather than compare to the likes of Shopify or Bigcommerce, Zoey is more on the line of competition with Magento, or Commerce Cloud from SF.

Minpunten: As Zoey is a young company, the diversity of their app store is still a bit lapse but it is growing steadily. Fortunately many basic function are built in so you do not need apps for them like you would in Shopify.

  • Bron van de reviewer 
  • Beoordeeld op 26-6-2018