Club OS

Club OS

door Club OS

Wie gebruikt Club OS?

Internationaal gebruiken meer dan 3000 fitnessclubs en studio's Club OS. Van je CEO tot aan de receptie, Club OS richt zich op elk onderdeel van je bedrijf, wat jouw leven eenvoudiger maakt.

Wat is Club OS?

Club OS biedt verkoop- en marketingoplossingen voor de fitnesssector. Sportscholen en studio's gebruiken Club OS om verkoopactiviteiten te stroomlijnen en te automatiseren, en tegelijkertijd de klantrelaties te versterken. Functies omvatten geautomatiseerde opvolging van prospects/leden, interne e-mailmarketing, sms'en, rapportage en meer. Club OS integreert met de grootste namen in de fitnesssector waardoor het eenvoudig is om de software aan je bestaande proces toe te voegen. Gebruikt door meer dan 3000 fitnessclubs.

Club OS - Details

Club OS

http://www.club-os.com

Opgericht in 2011

Club OS - Prijsoverzicht

Club OS heeft geen gratis versie en biedt geen gratis proefperiode.

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Club OS

Fitness software
Aanwezigheid bijhouden
Betalingen verwerken
Contractbeheer
Evenementenbeheer
Factureren
Klas- en uurroosterbeheer
Lidmaatschapsbeheer
Marketingmanagement
Online reserveren
Personeelsbeheer
Self check-in/check-out
Voorraadbeheer
Betalingen verwerken
Commissiebeheer
E-mailmarketing
Evenementenbeheer
Ledenbestand
Ledenlijst
Ledenportal
Lidmaatschapverlenging
Schuldenbeheer
Toepassingsbeheer
Typen leden
Websitebeheer

Reviews van Club OS

5 van 191 reviews worden weergegeven

In totaal
4,2/5
Gebruiksgemak
4,1/5
Klantenservice
4,2/5
Functies
4/5
Waar voor je geld
4,1/5
Tony V.
Health And Wellness Coach
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 13-8-2018

"Manage your training schedule with ease! "

Opmerkingen: Recommend for any fitness company looking to keep their PT sessions in check.

Pluspunten: It has alerts to remind you when an item is coming up or is due. Another great thing is that the billing portion comes in handy when you're not sure how many PT sessions the client has.

Minpunten: That the web version worked better than the app version.

  • Bron van de reviewer 
  • Beoordeeld op 13-8-2018
Ben C.
Fitness Manager
Gezondheid, wellness en fitness, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    2/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 17-8-2017

"I enjoy ClubOs but there are a few small issues."

Opmerkingen: Being able to track results of appointments/calls/email is a nice feature.

Pluspunten: I enjoy the ease of selecting events/scheduling events, skipping around to separate accounts. The over all layout is very nice but it would be helpful to be able to personalize some of the settings. Maybe be able to adjust the dashboard to the stats that are helpful to you.

Minpunten: There seems to be little introduction on how to fully use Club-os. I've discovered many different reports/ways to adjust frequency of events just by trial and error but an instructional video would have been nice to have in the beginning.
Doing a small video series for each level of use would be helpful. A manager would need a more in depth training on how to run reports, hop around various schedules, adjust stats etc...
A base user would need instruction on viewing their won dashboard/stats but also adding and removing events accurately so their stats are not thrown off.
Also, Being able to move/cancel/adjust results of an appointment AFTER it has started would be helpful. Usually when an appointment has been missed, we ahve to keep that time there, plus reschedule a second appointment. Which in the end, shows up as more appointments than you have actually taken.

  • Bron van de reviewer 
  • Beoordeeld op 17-8-2017
Tim L.
Assistant Fitness Manager/Trainer
Professionele training en coaching, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    2/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 19-8-2017

"This app is very useful but has some quirks that keep it from being great."

Opmerkingen: Live scheduling without having to call into my club and get a receptionist involved. Easy reminders about times and events scheduled.

Pluspunten: The way scheduling is set up with reminders for both the event owner as well as attendees added is excellent. Also having so much customization on repeat occurrences is also great to have. The UI for scheduling is simple and relatively painless to use on a mobile device. Overall this is good software and definitely better than paper scheduling.

Minpunten: The app itself is basically useless. There is no access to scheduling which is what trainers will use club OS for 99% of the time. So everytime you use it on your mobile device you have to go through the extra steps of "view full site" and then after login going to "scheduling" > "calendar" which becomes tedious very quickly. I have also noticed a bug on android where when selecting a time to book a client in, the popup box does not appear and you have to turn your phone to change the orientation to make it appear (it is not just out of view, the window is just non existent while the screen greys out). A suggestion would be to include scheduling on the mobile app as this would increase its use hugely. As well, when setting up users you already have to choose a job title (ie. trainer, consultant, etc) so if the app and website were customized to have a different landing page for each (ie. trainer landing page is always their weekly schedule by default so they can immediately proceed with booking/moving clients, etc) that would be also well received. I would say this is the #1 complaint for any trainers using the software.

  • Bron van de reviewer 
  • Beoordeeld op 19-8-2017
Zachary B.
Personal Trainer
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 17-8-2017

"Using it for personal training booking, generally reliable and intuitive"

Opmerkingen: Club OS helps me keep all of my clients organized and has helped me jumpstart my career as a personal trainer through its ease of use and intuitive structure.

Pluspunten: The desktop site is clean, intuitive, and always functional. I had never used any kind of online booking or client management software until my current job and I was almost instantly able to utilize both the appointment booking functions and the client tracking functions. The wide array of data that can be connected to a client or prospect as well as the ability to share that data with all staff members is the best aspect of Club OS.

Minpunten: The Mobile site does not share the same booking features with the desktop and only allows me to view sales information and a list of my clients. The desktop site has been running well recently but I would prefer something optimized for mobile that allows the creation and management of appointments.

  • Bron van de reviewer 
  • Beoordeeld op 17-8-2017
Robert D.
Fitness Manager
Sport, 10.001+ werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 19-8-2017

"Works well and allows me to check on scheduled appointments, contact the members."

Opmerkingen: The option to be able to keep up with my daily schedule, appointments, and my employees schedule. It allows me to make changes on the spot, with either a clients or an employee.

Pluspunten: It allows me to see my daily schedule and make changes along with my employees. Great tool to keep up with the members that are scheduled for appointments. Also allows us to see their phone numbers where we can contact them in case of a cancellation, late arrival or just rescheduling purposes. Perfect to plan ahead for weeks, months and know what needs to be done daily.

  • Bron van de reviewer 
  • Beoordeeld op 19-8-2017