--- description: Ontdek de plus- en minpunten van MSP Manager en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MSP Manager - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Issue tracking software](/directory/30675/issue-tracking/software) > [MSP Manager](/software/149462/msp-manager) # MSP Manager Canonical: https://www.capterra.nl/software/149462/msp-manager Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/149462/msp-manager?page=2) > MSP Manager biedt webgebaseerde helpdesk- en factureringssoftware waarmee je je IT-servicebedrijf met maximale efficiëntie kunt besturen. > > Oordeel: score van **3.9/5** door 15 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt MSP Manager? Of je als IT-provider nu 5 of 105 klanten van dienst bent, met MSP Manager kun je alles goed organiseren, een betere klantenservice bieden en ervoor zorgen dat elk uur wordt gefactureerd. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **3.9/5** | 15 Reviews | | Gebruiksgemak | 3.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.7/5 | Gebaseerd op alle reviews | | Functies | 3.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: N-able ## Commerciële context - **Beginprijs**: US$ 49,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Italiaans, Nederlands, Pools, Portugees, Spaans, Zweeds - **Beschikbare landen**: Amerikaanse Maagdeneilanden, Antigua en Barbuda, Argentinië, Australië, Bahama’s, Barbados, België, Brazilië, Britse Maagdeneilanden, Canada, Costa Rica, Denemarken, Dominica, Dominicaanse Republiek, Duitsland, Estland, Finland, Frankrijk, Groenland, Ierland en 21 meer ## Functies - Activiteitendashboard - Alerts/Escalation - Dashboard - Kennisbankbeheer - Kennisbeheer - Klantenondersteuning - Opdrachtenbeheer - Plannen - Rapportage en statistieken - Taakbeheer - Ticketbeheer - Waarschuwingen/Meldingen - Zelfserviceportal ## Integraties (4 in totaal) - N-sight RMM - QuickBooks Online - QuickBooks Online Advanced - Xero ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Issue tracking software](https://www.capterra.nl/directory/30675/issue-tracking/software) ## Gerelateerde categorieën - [Issue tracking software](https://www.capterra.nl/directory/30675/issue-tracking/software) - [MSP-software (Managed service provider)](https://www.capterra.nl/directory/30921/msp/software) - [Servicedesk software](https://www.capterra.nl/directory/31027/service-desk/software) - [IT-service software](https://www.capterra.nl/directory/30672/it-service/software) ## Alternatieven 1. [N-central](https://www.capterra.nl/software/13803/n-central) — 4.1/5 (195 reviews) 2. [NinjaOne](https://www.capterra.nl/software/165889/ninjaone) — 4.7/5 (282 reviews) 3. [Pulseway](https://www.capterra.nl/software/141792/pulseway) — 4.7/5 (310 reviews) 4. [IT Glue](https://www.capterra.nl/software/170401/itglue) — 4.6/5 (331 reviews) 5. [Atera](https://www.capterra.nl/software/144309/atera) — 4.5/5 (446 reviews) ## Reviews ### "Great help desk solution for small business." — 4.0/5 > **Chris** | *17 januari 2018* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The integration of the PSA with solarwinds RMM. I can simply syc the two and have my customers automatically imported into MSP Manager. I like having the ability to collaborate with my team on tickets. MSP Manager provides time and expense tracking which helps us capture billable hours we had been missing previously. > > **Minpunten**: New Customer setup can be difficult, time consuming and a bit confusing. You have to setup all aspects of a customer account before you can create a ticket unless that customer is being imported from your RMM. Once you have entered a couple customers it becomes easier. > > A cost effective solution to help desk ticking including the ability to track time and reporting for billing purposes. It's great that multiple people can collaborate on tickets and you have the ability to communicate directly while your customers can follow progress made from the opening to closing of the ticket. ----- ### "MSP Manager - your ticketing system" — 5.0/5 > **Paul** | *25 april 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: MSP Manager excels with its preconfigured, no-code workflows — perfect for teams prioritizing speed over customization. > > **Minpunten**: limited customization for our office Predefined reports lack flexibility to track office-specific KPIs (e.g., internal SLA metrics, department-level trends), forcing reliance on external tools. > > MSP Manager delivers a user-friendly, out-of-the-box ticketing solution that simplifies IT service management for offices prioritizing speed and standardization. Its preconfigured workflows reduce setup time, allowing teams to deploy the system within hours instead of weeks. ----- ### "MSP Manager works well enough with N-Central" — 3.0/5 > **Dennis** | *30 april 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Generally accessible from anywhere, ticketing and notifications are adequate. > > **Minpunten**: Reporting is basically non-existent as you can only use the limited canned reports. > > MSP Manager has fallen into an OK grove where you can accomplish most day to day tasks. Ticket generation, tracking, and taking time, as well as general client communication is adequate. The initial setup was a bit flaky with updates done at bad times (during the work day) but we were very early users so some of those issues have been resolved. ----- ### "MSP Manager Revuew" — 4.0/5 > **Hugh** | *17 november 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: How simple and intuitive it is to use. Could easily be picked up by new hires with little training. > > **Minpunten**: Occasionally there are bugs with completing tickets that have been unresolved for a long time. > > MSP Manager allows us to be easily organised, and track staff activity well, on top of being able to track customer invoicing from within. ----- ### "It work \!" — 5.0/5 > **Geverifieerde reviewer** | *28 maart 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Can manage a lot of devices and permit automation > > **Minpunten**: Sometime loading can be long but its working at the end ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/149462/msp-manager?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/149462/msp-manager) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens