Wie gebruikt Smart Service?
Smart Service is de perfecte softwareoplossing voor elk buitendienstbedrijf, ongeacht de omvang. Dit programma werkt van verkoop tot service samen met QuickBooks om planning en facturering te vereenvoudigen.
Wat is Smart Service?
Je gebruikt QuickBooks al om je bedrijfsfinanciën te beheren. Ga nu een stap verder met Smart Service, de directe QuickBooks-add-on die planning, facturering, dispatching, klantrelatiebeheer, werkorders, routering en alle andere behoeften van het moderne buitendienstbedrijf behendig regelt. Vervang je klemborden en archiefkasten door een mobiel, papierloos systeem dat je activiteiten stroomlijnt, verspilling elimineert en je nettowinst verhoogt.
Smart Service - Details
My Service Depot
http://www.smartservice.com
Opgericht in 1992
Smart Service - prijsoverzicht
Smart Service heeft geen gratis versie maar biedt wel een gratis proefperiode.
Gratis versie
Nee
Gratis proef
Ja
Smart Service - implementatie en ondersteuning
Ondersteuning
- Kantooruren
- Online
Implementatie
- Geïnstalleerd - Windows
- Mobiel - iOS native
- Mobiel - Android native
Training
- Persoonlijk
- Live online
- Webinars
- Documentatie
Functies van Smart Service
Beveiligingssysteem installatiesoftware
- Documentimaging
- Factureren
- Klantenbeheer
- Leads beheren
- Offertes
- Plannen
- Productiekosten
- Voorraadbeheer
- Werkorderbeheer
Bekijk de volledige lijst van Beveiligingssysteem installatiesoftware
Elektrotechniek software
- Contractbeheer
- Factureren
- Klantenbeheer
- Mobiele toegang
- Offertes
- Plannen
- Tijd bijhouden
- Voor commerciële en/of industriële installateurs
- Werkorderbeheer
Field service software
- Betalingen innen in de buitendienst
- Contactendatabase
- Contractbeheer
- Elektronische handtekening
- Factureren
- Mobiele toegang
- Offertes
- Online tijdklok
- Plannen
- Routering
- Verzendbeheer
- Volgen van servicegeschiedenis
- Voorraadbeheer
- Werkorderbeheer
HVAC-software
- Beheer van technici
- Factureren
- Inventarisatie
- Klantendatabase
- Mobiele toegang
- Offertes
- Onderhoudsplanning
- Plannen
- Routering
- Taakbeheer
- Verzendbeheer
- Volgen van servicegeschiedenis
- Werkorderbeheer
Software voor buitendienstbeheer
- Beheer van technici
- Contractbeheer
- Factureren
- Inventarisatie
- Klantendatabase
- Mobiele toegang
- Routering
- Taakbeheer
- Volgen van servicegeschiedenis
- Werkorderbeheer
- Zelfserviceportal
Bekijk de volledige lijst van Software voor buitendienstbeheer
Software voor klusjesmannen
- Betalingen verwerken
- Elektronische handtekening
- Factureren
- Mobiele betalingen
- Offertes
- Tijd bijhouden
- Verzendbeheer
- Voorraadbeheer
- Werkorderbeheer
Software voor loodgieters
- Beheer van technici
- Factureren
- Klantendatabase
- Mobiele app
- Offertes
- Plannen
- Routering
- Taakbeheer
- Verzendbeheer
- Volgen van servicegeschiedenis
- Voorraadbeheer
- Werkorderbeheer
Software voor ongediertebestrijding
- Factureren
- Geschiedenis van klantenservice
- Mobiele toegang
- Offertes
- Ongediertebestrijding bijhouden
- Pesticidegebruik bijhouden
- Plannen
- Routering
- Vastgoedlay-out
- Verzendbeheer
- Wagenparkbeheer
Bekijk de volledige lijst van Software voor ongediertebestrijding
Software voor slotenmakers
- Betalingen verwerken
- Betalingen verwerken
- CRM
- CRM
- Factureren
- Factureren
- GPS-tracking
- GPS-tracking
- Mobiele toegang
- Mobiele toegang
- Plannen
- Plannen
- Verzendbeheer
- Verzendbeheer
- Voorraadbeheer
- Voorraadbeheer
- Werkorderbeheer
- Werkorderbeheer
Tuinontwerp software
- Apparatuurbeheer
- Contractbeheer
- Factureren
- Klantenbeheer
- Mobiele toegang
- Offertes
- Personeelsbeheer
- Plannen
- Routering
- Verzendbeheer
Werkorder software
- Contractbeheer
- Inventarisatie
- Klantendatabase
- Offertes
- Plannen
- Preventief onderhoud
- Routering
- Taakbeheer
- Terugkerende afspraken
- Verzendbeheer
- Werkorders maken
Zwembadservice software
- Beheer van chemische stoffen
- Factureren
- Klantenbeheer
- Mobiele toegang
- Offertes
- Plannen
- Routering
- Werkorderbeheer
Smart Service alternatieven
Meer alternatieven voor Smart Service
Reviews van Smart Service
Lees alle reviewsTotaalscore
Gemiddelde score
Albert d. F.
-
Totaalscore5 /5
-
Gebruiksgemak5 /5
-
Functies en functionaliteit4 /5
-
Klantenondersteuning5 /5
-
Waar voor je geld5 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 21-12-2017
"Smart Service has been a God send to my company. We are now also "almost" paper free."
Opmerkingen:
Efficiency - Efficiency - efficiency.
And did I mention efficiency???
Pluspunten: Being able to use iPads or tablets in the field. By being able to use tablets we take away the technicians penmanship errors and can have the customer sign work orders so there is no confusion of who said what later.
Minpunten: Not being able to track individual extinguishers by date and have them update to when service is needed.
- Bron van de reviewer
- Beoordeeld op 21-12-2017
Mar A.
-
Totaalscore5 /5
-
Gebruiksgemak4 /5
-
Functies en functionaliteit5 /5
-
Klantenondersteuning5 /5
-
Waar voor je geld5 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 25-3-2020
"Smart Service"
Pluspunten: We really don't use the Software to its fullest. It We love the part we use
Minpunten: We would love to use the Service agreement billing but we bull a month in advance and the way it is designed we can not use it.
- Bron van de reviewer
- Beoordeeld op 25-3-2020
Deb H.
-
Totaalscore3 /5
-
Gebruiksgemak3 /5
-
Functies en functionaliteit2 /5
-
Klantenondersteuning3 /5
-
Waar voor je geld2 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 21-9-2016
"Scheduling Guru"
Opmerkingen: My employer was quite hopeful that Smart Service would be the answer to our scheduling & invoicing headaches as he invested a great deal of money into the software, the iPads, man hours, time away from our regular business days to learn the system, etc. The idea of the system is really good. The implementation in daily business is not so good as it takes real dedication and compliance on everyone's part. He had to rework the inventory on Quick Books so items would be easier for the field guys to find, invent ways to charge mileage as we live in a rural area and Wyoming is huge, rework the labor hours so the men knew how to charge a customer in the field. With all the work we both put into it, the extra training I requested from My Service Depot, you would think that it would run smoothly. Smart Service is only as good as the people's efforts entering the data from a job. If they forget something it can cost the company a lot of money. Since we started Smart Service we have returned to paper as it can be tracked. Having a paper trail is very useful. My employer has returned to invoicing duties as he will know if the men forgot something on the invoice and won't have to eat the cost any more.
Pluspunten: Being able to schedule the field guys is fantastic. I can look at the screen and immediately know if I have a worker available or not. If a person takes the time to learn it the scheduler can be your new best friend. Some of the men really LOVE that they can take photos of the job site, the work, parts that need to be replaced and it stays with that job forever. I love that too. It is very handy.
Minpunten: Since Smart Service makes a new, unique job in Quick Books every single time you make a job, it makes more sense to have QB in single user mode all the time so a job can be deleted if necessary but my employer uses QB in his office to do his bids and the invoicing so it can be a pain in the neck. There is no way to tell Smart Service to print ONE work order if the jobs are assigned to the department and to the person (indicates who is doing the job) it automatically spits out one for the office that I don't need, one for the job, and one for the human. Once a person's name is entered as a customer there is no way to change it. It is wrong forever. Once it is used in QB it can only be made inactive not deleted. It might be a Quick Books interface problem which is not really Smart Service's problem but if Quick Books runs into a problem and has to close (but they always apologize for the inconvenience ;) ) then I have to close Smart Service, re open QB, start Smart Service, wait for it to go through it's acrobatics (gathering data) before I can use it.
- Bron van de reviewer
- Beoordeeld op 21-9-2016
Lynn R.
-
Totaalscore4 /5
-
Gebruiksgemak5 /5
-
Functies en functionaliteit4 /5
-
Klantenondersteuning5 /5
-
Waar voor je geld4 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 20-8-2020
"Chimney Solutions - Smart Service"
Opmerkingen: It enables a smoother financial closing process.
Pluspunten: The processes provide me the capability to determine the stage of the jobs.
Minpunten: Integration was not difficult. I do wish that I had more experience with the report writing to capture information and in the format that I need it.
- Bron van de reviewer
- Beoordeeld op 20-8-2020
Annette K.
-
Totaalscore5 /5
-
Gebruiksgemak4 /5
-
Functies en functionaliteit4 /5
-
Klantenondersteuning5 /5
-
Waar voor je geld5 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 3-4-2020
"Smart Service for HVAC-R Application"
Opmerkingen: The scheduling is very simple and the different views (time stamp, location, etc) are helpful in keeping track of our technicians and communicating to customers. The time stamped notes are invaluable and help us to maintain a professional operation. The bookkeeping has been mainstreamed and our techs can now process credit/debit card transactions on-site which keeps collections down.
Pluspunten:
I appreciate the ability to create different locations under one customer name. We have Home
Warranty companies that we contract with and we can neatly arrange their locations and jobs for ease of access. The ability to upload and store images of customers equipment has been invaluable for insurance claims and warranty coverage and keeping track of model and serial numbers. Being able to send emails and texts from within the program saves time and the message!
Minpunten: Preparing reports that are specific to your needs. I have struggled with preparing a report that clearly shows what items we have sold and how many of them in a year. The screen flickers almost all the time when using Smart Service.
- Bron van de reviewer
- Beoordeeld op 3-4-2020
