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Wat is CommandCenterHD?

Digital signage-providers die zich uitsluitend op software richten zorgen er alleen maar voor dat je faalt. In plaats van te betalen voor inloggegevens voor een CMS-platform, worden al je communicatieproblemen opgelost met dagelijkse, professioneel beheerde content en gegevensgeïntegreerde campagnes.

Moet je het behoud van werknemers, de productiviteit van de productievloer of de winkelervaring verbeteren? Industry Weapon heeft inhoudsprogramma's om impact mee te maken.

GRATIS onbeperkte 24/7 ondersteuning en training.

Wie gebruikt CommandCenterHD?

Digital signage-oplossingen voor alle industrieën, van kleine bedrijven tot wereldwijde zakelijke organisaties.

CommandCenterHD Software - 1
CommandCenterHD Software - 2
CommandCenterHD Software - 3
CommandCenterHD Software - 4
CommandCenterHD Software - 5

Twijfels over CommandCenterHD? Vergelijk met een populair alternatief

CommandCenterHD

CommandCenterHD

4,6 (63)
US$ 750,00
jaar
Gratis versie
Gratis proefversie
23
23
4,1 (63)
4,5 (63)
4,8 (63)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
€ 8,50
maand
Gratis versie
Gratis proefversie
56
43
4,7 (4.029)
4,7 (4.029)
4,7 (4.029)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over CommandCenterHD

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,1
Klantenservice
4,8
Functies
4,4
Prijs-kwaliteitverhouding
4,5

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
71%
4
17%
3
10%
1
2%
Sarah
Sarah
Communication Specialist in VS
Geverifieerde LinkedIn-gebruiker
Hoger onderwijs, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great platform for campus digital signage

4,0 6 jaar geleden

Opmerkingen: We installed Industry Weapon software across our new college campus, and it's been great. The ability to easily customize content across campus without having to physically go to each display and reprogram it is such a time-saver. The built-in features are great, and the support can't be beat!

Pluspunten:

I love how customizable it is - we have yet to come up with a scenario Industry Weapon can't pull off!

Minpunten:

It's not the most stable platform I've ever used. Certain displays seem to break randomly and inexplicably. But, it's easy to fix on my own!

Reactie Industry Weapon

6 jaar geleden

Hi Sarah, Thanks for the review! If you're having an issue, we want to know so that our team can look into what is causing your problem. Your account manager will be reaching out to get more details and help figure out your problem.

Michael
Senior Support Team Lead in VS
Ziekenhuis- en gezondheidszorgbranche, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Customer Service

5,0 5 jaar geleden

Pluspunten:

The software is very easy to use. The support is great.

Minpunten:

I don't have any issues with this product.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Hoger onderwijs, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

So Painfully Annoying

1,0 5 jaar geleden

Pluspunten:

The only pro is that the customer support is actually good. They solve most of the problems that arise. And trust me they will arise.

Minpunten:

There's too many specific reasons why this is a horrible software, but I'll try to keep it more generalized. Essentially this software was not designed for the user. It was designed by tech guys who understand it because they're tech guys. When real-world applications are needed, the support team agrees that certain features should be included but do nothing about it. I only use this because the company I work for has a contract with Industry Weapon. If I had the choice, I was chuck this software into a 1990's website. (Because it's so behind the times. Get it?)

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Olie en energie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Internal Communications: Benefits and Set backs

4,0 6 jaar geleden

Opmerkingen: Benefits overall out way the bad. I would love to see new videos of how to do certain things, more technical things, than are currently displayed. A walk through video would also be nice instead of the shortened videos that are currently shown.

Pluspunten:

I love the ease in which slides can be added/deleted from rotation. The ease of adding new users and templates to the main hub is amazing. The image quality and resolution is also amazing when viewing on tv and the quality does not distort.

Minpunten:

How hard template manger is to create. It is challenging to have the whole team set a digital template when reviewing items. It is also hard to create functional ideas without having exact specifications. Another set back is how difficult it is to manage the sizing of media inside of Command Center.

Reactie Industry Weapon

6 jaar geleden

Hi there, it sounds like we need to get you better access to training materials! https://training.industryweapon.com/ is a great place to start. We have more in-depth training materials within the "I'm New to CommandCenterHD" section. In particular outlining your options to re-size media like you would in a WSYWIG editor such as Powerpoint. Bottom line, we want to make sure you get access to the training you need. Our email address is included in this response, please let us know availability for a call to review further. Thanks!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Landbouw, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Wonderful Product with Amazing Support

5,0 6 jaar geleden

Opmerkingen: Using IW we have been able to share our progress against goals with Management and our team as well as keep people up to date on potential issues. It has been a wonderful way to keep everyone on the same page.

Pluspunten:

The overall simplicity of the software has made it something that we not only use for our department, but have become proponents of to others throughout our company. Having a simple web interface to upload content to every TV on site, as well as the ability to tailor content to each audience is stellar. Additionally, any issues we have had were handled quickly and in a timely manner by the IW technical team.

Minpunten:

Haven't really run into any major cons. The inability to run multiple RSS feeds has come up once or twice, but wasn't a major impact. We had a problem with a player updating causing one of our displays to be down for several days, but the technical team worked on it and sent out a drive with the updated software which fixed the problem.

Kristi
Kristi
Assistant Director of Marketing and Communications in VS
Geverifieerde LinkedIn-gebruiker
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Customer Service

5,0 6 jaar geleden

Opmerkingen: We are planning to add a social media wall to our digital signage and recently discovered that CommandCenterHD has an app called Social Buzz to seamlessly integrate this social media wall with our current promotional videos we are running. They have been great to work with and willing to get us the best options for our needs.

Pluspunten:

We are a small department at a larger university. The university as a whole uses CommandCenterHD across campus to control all digital signage. Our department (performing arts venue) uses it to control our promotional televisions in the lobby and box office. The software is simple to navigate with nearly instant playback after changes are made. We are very impressed with the ease of use and the customization it allows.

Minpunten:

It is not mobile friendly when you are trying to update your digital signage on a mobile device or iPad. The dashboard is only 100% functional on a desktop computer.

Reactie Industry Weapon

6 jaar geleden

Thanks for your feedback Kristi! Excited to see the amazing things Ball State does with Social Buzz!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

CommandCenterHD review

5,0 6 jaar geleden

Opmerkingen: The customer service is excellent! I do have problems with the software but I don't mind talking it though with our customer rep. or the help line.

Pluspunten:

The customer service is excellent. Anytime I have a question or need help, customer rep. is quick to respond. He is extremely helpful and informative. Always a pleasure to work with.

Minpunten:

I sometimes find that my screens don't connect to the website. I find this frustrating. We have two screens that are set up on a different website than our other ones which can be annoying.

Reactie Industry Weapon

6 jaar geleden

Hi there, would you be free for a call with our customer service team this week? Your company name was hidden and we'd like to look into your comment regarding your screen set up. You can respond to this message or email [email protected] to schedule.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Olie en energie, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Amazing Application

5,0 6 jaar geleden

Opmerkingen: I very much like having one place to keep all of our employees up to date with the on goings of our company. It's nice to have somewhere they can go to get information without having to log in to a computer. Some of the features are a bit "clunky" and somewhat difficult to get used to but the customer support is far above and beyond any other that I have dealt with. They make sure you get what you need out of the application in a VERY timely matter and that you fully understand how to use the system.

Pluspunten:

The amount of information content I am able to display for the staff that does not have regular access to a computer. Very easy to manipulate each template, campaign, and channel to be something that people will want to look at.

Minpunten:

Some of the features can be a bit difficult to use at first. However, the customer support is incredible so they will get you through any issues you have.

Rodger Zodas
Rodger Zodas
Lead Designer in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easy to Use Communication Automation Tool

5,0 6 jaar geleden

Opmerkingen: Our company has utilized CommandCenterHD for years and continues to implement it in our offices as our company expands.

Pluspunten:

The span of features and simple application makes this a scalable tool for any size communications plan.

Minpunten:

I wish it was easier to see the full schedule of ads playing all at once.

Marc
Marc
Director for IT Infrastructure and Senior Network Engineer in VS
Geverifieerde LinkedIn-gebruiker
Hoger onderwijs, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

CommandCenter HD in Higher Ed

5,0 6 jaar geleden

Opmerkingen: We have a number of departments that was to provide signage to our student body and staff. Some are very selective about content. They are able to customize their templates and provide the experience they needed. Even to get assistance from IW to assist in getting a live feed to appear in part of the display

Pluspunten:

The software once familiar with it, is intuitive, delivers as expected and the support is excellent.

Minpunten:

We had a bit of an issue with multiple users using the same account, and deleting parts of a template. Having an archive that was easily accessible would have saved some time restoring.

Amanda
Marketing Communications Manager in VS
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Essential Tool for Internal Comms

5,0 6 jaar geleden

Opmerkingen: I would just like to add that their customer service is the best. We recently had our graphic designer who managed our industry weapon leave CNSI. So, I have had to pick it up. [SENSITIVE CONTENT HIDDEN] has been proactive, friendly, responsive, and helpful. From the technical side, we rarely have a display issue. When we do, it is resolved in <30 minutes. They really take care of their clients.

Pluspunten:

The ability to customize our displays by location and even down to the device. For example, we have six TVs in our main building. We can run campaigns only on certain floors. We do this when we have certain guests coming or team-specific events. The customization piece along with being able to pre-set the schedules for our campaigns are great features.

Minpunten:

It took me a little while to figure out the difference between a device, channel, and campaign. But the customer service rep explained it really well: Device = TVs in different rooms of the house Channel = Netflix, Amazon Prime, YouTube Campaign = The Show that plays You get to choose all of the above--what your viewers watch, on which channel and which TV.

Chantal
Senior Manager, Communications in VS
Nutsbedrijven, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

These Folks Know Their Stuff

4,0 6 jaar geleden

Pluspunten:

Command Center HD and the industry weapon team comprise the best solution that's out there for digital signs and visual communications delivery. I looked at other vendors, both at my current company and at a previous company. The software is terrific but the star of this solution is the support. The IW team has been there for me over and over. If I can't figure out exactly how something works, they are here for me. If I have trouble with how to upgrade the OS, they are here for me. I rely on this team to enable me to deliver a stable solution and they deliver.

Minpunten:

I can't think of anything I like least. I sometimes have challenges just based on the fact that I don't use the software every single day, but again -- the support team is always there to answer my questions.

Reactie Industry Weapon

6 jaar geleden

Thanks for the kind words Chantal! We love working with you and the Sensus team as well!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Vastgoed, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Perfect Enterprise Solultion!

4,0 6 jaar geleden

Opmerkingen: CCHD allows us to address our digital marketing needs from the simplest of internal messaging, to the most creative of client facing content in a single platform. From a single screen in a hallway to some of our multiscreen video walls, we can use the same solution and control it centrally.

Pluspunten:

The structure and work flow of the software makes it very easy for our graphic designers and admins alike, to use this in a day to fashion that suits their specific needs. The learning curve is small and with the ongoing free training, it allows our users to get comfortable with the software and its features, as they need them.

Minpunten:

This is not really so much a negative, as just a reality with a software tool that is expansive, as CCHD is. For some users, they get initially overwhelmed at the capability and can get scared to dive in. This is where we point to the training to help get them over their fears.

Eric
IT Manager in VS
Plastics en kunststoffen, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

CommandCenterHD with Embedded LG Players

3,0 6 jaar geleden

Opmerkingen: CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.

Pluspunten:

It has a lot of features for making content. Support does a good job helping end users with their content. Support is responsive.

Minpunten:

The embedded LG Series E player has been super problematic. Our players go offline often. The fixes from support are often limited because they are waiting on fixes from LG. One fix seems to lead to another fix. Feels like we are often going in circles trying to get the embedded players in the TVs stable. Support does their best to help, but there are often not any quick answers and we have a lot of downtime. This link: https://www.industryweapon.com/digital-signage-solutions/why-industry-weapon#devices Markets the embedded players are easy to support and that has not been the case for us. Support 4 TVs with this players and trying to keep them online has cost us many hours of lost productivity internally.

Reactie Industry Weapon

6 jaar geleden

Eric, Appreciate your review and glad that you love the content and usability. That said, very sorry about the hardware issues you've experienced. We are working with the manufacturer to resolve your issue as soon as possible.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Hoger onderwijs, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Enhancing the Brand with Digital Signage

4,0 6 jaar geleden

Opmerkingen: CommandCenterHD is a portal that allows me to quickly upload images and place them in a campaign. The options to schedule the start and end time of a slide is convenient.

Pluspunten:

The ability to update our digital signage, located in multiple buildings, from my connected computer or laptop at work or remotely.

Minpunten:

The management of the media files is a bit clunky, but not too bad.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Verpakkingen en verpakkingsmaterialen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Glorified powerpoint

3,0 5 jaar geleden

Opmerkingen: Customer service was helpful but the software just didnt meet our needs

Pluspunten:

The software was easy to set up on multiple displays with different channels to ensure specific content was shared with the correct displays

Minpunten:

This software did not provide a graphically pleasing experience as it basically looked like a glorified PowerPoint presentation. There are other options out there that can do it better.

Reactie Industry Weapon

5 jaar geleden

Hi There! Thank you so much for providing us with such candid feedback. From the notes you provided, it sounds like you haven't connected with your account manager regarding our free content programs. All of programs follow our Audience Engagement Framework which was specifically designed to help customers' content not look like a glorified Powerpoint. Please email me and I can give you a full overview.

Jeffrey
Sr. Web Developer in VS
Hoger onderwijs, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

CommandCenterHD

5,0 6 jaar geleden

Opmerkingen: We were able to implement our digital signs project in a timely manner. Troubleshooting has been a breeze with an easy to use GUI. We have also set up emergency notifications through out the enterprise that is tied into the emergency broadcast system of the Police Department. Experiences with sales and tech support personnel have been pleasant, prompt and productive. I would buy this product again.

Pluspunten:

1. Integration with RAVE (emergency alert system). 2. Amazing tech and sales support. Our sales/account rep bends over backwards to provide quick and comprehensive services. I requested a media box to test and we had it in less than a week. 3. The company is willing to work with me in implementing our procedures. I get email notifications before each upgrade and another email when the upgrade is done.

Minpunten:

Under the 'Manage Devices' section - the Filter defaults to 'My Devices' rather than defaulting to 'All' .

Kaitlin
Marketing Coordinator in VS
Fabricage van elektrische/elektronische producten, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User Friendly

4,0 5 jaar geleden

Opmerkingen: Overall, I think it's a great tool. It's very useful and easy to use. I can update content within minutes.

Pluspunten:

It's very easy to use. The content that I put on the screens comes across clearly. Option for RedCore is awesome. My coworkers all give good reviews. I like the option to put multiple campaigns on one channel. It makes it easy to regionalize the screens while still giving them shared content.

Minpunten:

Issues with the TVs, we have multiple that go down at once and issues with getting them back up. I can't get any of the gifs that I make to move on the screens.

Bryan
Collaboration Services Engineer in VS
Gezondheid, wellness en fitness, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Command Center HD Review

5,0 6 jaar geleden

Opmerkingen: We used Industry Weapon to replace our existing Cisco DMM and it's light years ahead of what we had. I think that their customer service is one of the things I really appreciate. Service after the sale is always a plus. In their case no matter what my question is related to they've never let me down.

Pluspunten:

I like the product and its ease of use. The cloud service helps me manage my players multiple locations if needed. I also cannot say enough about their customer support. They've always been available to help with any issue I might have.

Minpunten:

Sometimes if I have not used certain features or I'm looking for something new it can be difficult to locate. Once I learn the product it's intuitive but trying from scratch it can be intimidating.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Command Center HD is a good idea with poor execution

5,0 6 jaar geleden

Opmerkingen: We needed digital signage for our campuses. It worked out alright.

Pluspunten:

The wide range of features and the stellar customer support. You can do a lot with CCHD if you put in the hours to learn it.

Minpunten:

The learning curve is appalling. Trying to teach employees how to use it is practically impossible. Instead, you have to throw them in and see if they'll drown or swim. Also, someone at Industry Weapon has a very strange taste in naming things.

Kaitlin
Marketing Coordinator in VS
Fabricage van elektrische/elektronische producten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

User Friendly

4,0 6 jaar geleden

Opmerkingen: From a marketing front, the digital signage has improved our advertising ability substantially. We are now able to get our marketing material displayed in the branches almost instantly. We have had troubles with the TVs themselves, but most of the issues have been corrected in a reasonable time.

Pluspunten:

The software is user friendly. Uploading files and keeping track of all of the necessary information is quite simple. I can easily see which screens are down and the campaigns are easy to change.

Minpunten:

We've had some trouble with getting some of our TVs up and running. The customer service team is usually able to help but when one TV goes down it takes at least five others with it.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Hoger onderwijs, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best software on the market!

5,0 6 jaar geleden

Pluspunten:

Very user friendly and easy to navigate the menus. The dashboard is vivid in color with nice bold size fonts to help understand each function. The message feature helps when you want a quick response for problem solving.

Minpunten:

I was put in charge of the digital signage boards several months ago, and I'm still learning the software. I haven't come across any issues worth changing at this point in time.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Vastgoed, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Awesome service!

5,0 6 jaar geleden

Opmerkingen: Very easy to use and setup different devices across the country.

Pluspunten:

The software is very easy to use and to troubleshoot with.

Minpunten:

When google maps when down it went down in the service.

Jennifer
Admin Coordinator in VS
Zuivel, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

CommandCenterHD useful program

4,0 6 jaar geleden

Opmerkingen: We use this program to inform the employees of important dates and topics that concern them.

Pluspunten:

I like that it is easy to maneuver around the program and can understand the different options.

Minpunten:

There really isn't anything I don't like, it is a very useful program for posting important info for our employees.

Reactie Industry Weapon

6 jaar geleden

Jennifer, thank you so much for your review! We love working with you and the rest of the Land O' Lakes team!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Basis- en voortgezet onderwijs, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Industry Weapon for Education

5,0 6 jaar geleden

Opmerkingen: Industry Weapon has provided beautiful digital signage across our school campus. The displays keep our students/faculty engaged with fun and informative content. The customer service and account management teams are top notch and super responsive.

Pluspunten:

Ease of use, great custom templates and integration with other platforms.

Minpunten:

I wish I had more time to create and try all the features!

Software gevonden in