CommandCenterHD

CommandCenterHD

door Industry Weapon

Wie gebruikt deze software?

We provide digital signage solutions to all industries, from small businesses to global enterprise organizations.

Gemiddelde scores

60 beoordelingen
  • In totaal 4.6/5
  • Gebruiksgemak 4.2/5
  • Klantenservice 4.8/5
  • Functies 4.4/5
  • Waar voor je geld 4.5/5

Productgegevens

  • Beginprijs US$ 750,00
  • Prijsinformatie Annual cost per device
  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Geïnstalleerd - Windows
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)

Leveranciergegevens

  • Industry Weapon
  • http://www.industryweapon.com
  • Opgericht in 2003

Over CommandCenterHD

Digital Signage providers who focus solely on software will set you up for failure. Instead of paying for login credentials to a CMS platform, we solve each of your communications issues with daily, professionally curated content and data-integrated campaigns.

Need to improve employee retention, manufacturing floor productivity, or retail experiences? Industry Weapon has content programs to make an impact.

FREE unlimited 24/7 support & training.

Functies van CommandCenterHD

  • Automatische spelerupdates
  • Beheer van externe weergave
  • Contentplanning
  • Mediabibliotheek
  • Ondersteuning voor meerdere schermen
  • Visuele editor

De nuttigste reviews van CommandCenterHD

Great Customer Service

Beoordeeld op 5-4-2019
Kristi C.
Assistant Director of Marketing and Communications
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We are planning to add a social media wall to our digital signage and recently discovered that CommandCenterHD has an app called Social Buzz to seamlessly integrate this social media wall with our current promotional videos we are running. They have been great to work with and willing to get us the best options for our needs.

Pluspunten: We are a small department at a larger university. The university as a whole uses CommandCenterHD across campus to control all digital signage. Our department (performing arts venue) uses it to control our promotional televisions in the lobby and box office. The software is simple to navigate with nearly instant playback after changes are made. We are very impressed with the ease of use and the customization it allows.

Minpunten: It is not mobile friendly when you are trying to update your digital signage on a mobile device or iPad. The dashboard is only 100% functional on a desktop computer.

Antwoord van de leverancier

van Industry Weapon op 14-5-2019

Thanks for your feedback Kristi! Excited to see the amazing things Ball State does with Social Buzz!

Essential Tool for Internal Comms

Beoordeeld op 31-7-2019
Amanda M.
Marketing Communications Manager
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
3/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I would just like to add that their customer service is the best. We recently had our graphic designer who managed our industry weapon leave CNSI. So, I have had to pick it up. [SENSITIVE CONTENT HIDDEN] has been proactive, friendly, responsive, and helpful. From the technical side, we rarely have a display issue. When we do, it is resolved in <30 minutes. They really take care of their clients.

Pluspunten: The ability to customize our displays by location and even down to the device. For example, we have six TVs in our main building. We can run campaigns only on certain floors. We do this when we have certain guests coming or team-specific events. The customization piece along with being able to pre-set the schedules for our campaigns are great features.

Minpunten: It took me a little while to figure out the difference between a device, channel, and campaign. But the customer service rep explained it really well:
Device = TVs in different rooms of the house
Channel = Netflix, Amazon Prime, YouTube
Campaign = The Show that plays
You get to choose all of the above--what your viewers watch, on which channel and which TV.

CommandCenterHD

Beoordeeld op 15-10-2018
Jeffrey T.
Sr. Web Developer
Hoger onderwijs, 10.001+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We were able to implement our digital signs project in a timely manner. Troubleshooting has been a breeze with an easy to use GUI. We have also set up emergency notifications through out the enterprise that is tied into the emergency broadcast system of the Police Department. Experiences with sales and tech support personnel have been pleasant, prompt and productive. I would buy this product again.

Pluspunten: 1. Integration with RAVE (emergency alert system).
2. Amazing tech and sales support. Our sales/account rep bends over backwards to provide quick and comprehensive services. I requested a media box to test and we had it in less than a week.
3. The company is willing to work with me in implementing our procedures. I get email notifications before each upgrade and another email when the upgrade is done.

Minpunten: Under the 'Manage Devices' section - the Filter defaults to 'My Devices' rather than defaulting to 'All' .

Lead Fitness Wellness Services

Beoordeeld op 1-11-2019
Jennifer R.
Lead Fitness Lead
Olie en energie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I was downloading content and the videos would not load properly. I did not reach out to the customer help desk, they emailed me stating they noticed that 3 videos did not load, the rep then loaded the videos and let me know this in the email. I called to ask a few questions and to speak to the rep and we were cut off while working on a question I had, and he returned my call.

Pluspunten: Easy to understand. East tutorials on line, great customer services when needed

Minpunten: nothing comes to mind that I do not like about the software

CommandCenterHD with Embedded LG Players

Beoordeeld op 29-1-2019
Eric S.
IT Manager
Plastics en kunststoffen, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
3/5
In totaal
2/5
Gebruiksgemak
4/5
Functies en functionaliteit
3/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.

Pluspunten: It has a lot of features for making content. Support does a good job helping end users with their content. Support is responsive.

Minpunten: The embedded LG Series E player has been super problematic. Our players go offline often. The fixes from support are often limited because they are waiting on fixes from LG. One fix seems to lead to another fix. Feels like we are often going in circles trying to get the embedded players in the TVs stable. Support does their best to help, but there are often not any quick answers and we have a lot of downtime. This link: https://www.industryweapon.com/digital-signage-solutions/why-industry-weapon#devices Markets the embedded players are easy to support and that has not been the case for us. Support 4 TVs with this players and trying to keep them online has cost us many hours of lost productivity internally.

Antwoord van de leverancier

van Industry Weapon op 14-2-2019

Eric,

Appreciate your review and glad that you love the content and usability. That said, very sorry about the hardware issues you've experienced. We are working with the manufacturer to resolve your issue as soon as possible.

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