Risk Cloud

Great Tool! Eliminate reliance on spreadsheets and emails to track audit and compliance activities

Opmerkingen: The LogicGate procurement, implementation and now support process has been amazing. The support team is unbelievable.

Pluspunten:

LogicGate is easy to use, flexible, and has many great features. It's perfect for smaller or large corporate environments. We use the tool for 3 key departments right now: Audit, Compliance & Ethics and Business Continuity. We automated several processes that previously required a lot of manual touch points and constant human follow up with emails and spreadsheet tracking. All that is gone - automated! Our teams and our business users love the changes. We use it as a document repository, workflow automation for business request and updates, risk assessments, open issue tracking, etc. Very easy to use with drag and drop functions and the LogicGate support team is amazing. So responsive and helpful.

Minpunten:

No cons from my point of view. It is a fairly new software, so the LogicGate team is actively taking customer feedback and updating their product. Many features we requested have now been added for all users.

user of extensive structure and data content

Opmerkingen: Customer support services have been phenomenal during training and implementation. the tool performs well and contains the modifications and flexibility that our company administrators can address on their own.

Pluspunten:

The software tool is very flexible for creating data structures and workflows. Our assigned administrators are empowered to create or modify many aspects of the tool for our own purposes and needs. This includes adding users with specific roles and access levels, modify data structure, modify workflows, change screen layout formats, and add notification jobs. The tool reports can show visual and table outputs for data analysis of content in many ways and can be exported out as well.

Minpunten:

As LogicGate is relatively new company, this software tool has a few minor limitations for our specific needs. These limitations have been easily worked around with different options for solving, and LogicGate has already added many features that companies have requested. The company and software continues to grow and expand with periodic release updates and additional functionality.

Great Tool for Optimizing and Automating Third Party Onboarding & Oversight

Pluspunten:

I really love just how much flexibility and customization you can achieve with this tool; you really design your workflows and processes within the tool from the ground up, to meet your organization's unique needs. Though a feature may not be currently available, the LG team does an incredible job of listening to feedback and continuously iterating their product to meet the needs/wants of their customers.

Minpunten:

At this time, there is no sandbox, so any updates or changes you make to your forms/workflows are reflected real-time in production. Sometimes, especially if you are just starting out with the tool, there can be unwanted downstream impact to other workflows. However, I believe this feature will be rolled out sometime in '23 so can't for that feature to be released!

Incredibly hard to use despite having good features

Opmerkingen: Governance is necessary, and LogicGate has the potential to make it easier but it's not there yet.

Pluspunten:

The features of the software are great and provide what we need. It provides governance structure and record-keeping.

Minpunten:

The features are incredibly unintuitive to access and use. It is hard to find tasks and commitments after they are created. It is like they got halfway through developing the website and stopped.

Grows With You

Opmerkingen: I am solving a variety of business problems with LogicGate (controls management, policy management, Third Party Risk, Business Continuity, GDPR, and others). Each of these applications are able to interact with each in a logical way. I have been able to build our security and privacy program exactly how I want to build it due to LG's flexibility.

Pluspunten:

Personally, I love the customization ability within the LogicGate tool. I am able to build, grow, and edit the various different applications within the tool as I see fit. If the default, out of the box apps don't work for me, I can change them myself. I can also create my own reporting tools easily, and can show my leadership exactly what I want to show them.

Minpunten:

Compared to competitors, this tool my take some time to learn if you want to customize it; however, you ARE able to build the tool how you want to. You are not reliant on LogicGate and their staff to make changes that are important to you.