Helpt Nederlandse bedrijven al 15 jaar
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Wat is Cyfe?
Cyfe is de ultieme tool voor business intelligence voor het maken van aangepaste dashboards en het visualiseren van al je bedrijfsgegevens in één krachtig platform.
Wie gebruikt Cyfe?
Business intelligence-platform dat bedrijven van elke omvang helpt met KPI-monitoring, zoekmachineoptimalisatie, planning, socialmediamarketing, aangepaste rapporten, gegevensexport en -archiveren en meer.
Twijfels over Cyfe?
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Cyfe
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Reviews over Cyfe
Eerder overwogen alternatieven:
Perfect for quickly putting together an investor dashboard!
Opmerkingen: When we picked up a round of investment in our startup, we needed a way to keep our investors updated with a few key metrics. Sending an update email monthly is fine, but we wanted a way to let investors do a deep-dive in their own time. Cyfe did the job perfectly for us. I was able to set up individual dashboards for investors within Cyfe, with fine-grained control over the metrics shown. Everything was self-updating, so I never had to worry about making charts in powerpoint and excel for investor updates. This freed me up to focus on growing the business.
Pluspunten:
Cyfe has a simple and minimal interface. Getting started is easy, and I had my first dashboard set up within minutes using the built-in Google Analytics integration.
Minpunten:
Cyfe provides a number of built-in integrations from common data sources, but this list could have been more extensive. A dashboard is only as good as the data it can display. And we can only display data if we can access it. Luckily Cyfe does provide a way to build your own custom integration - via MySQL. So when I could not find an integration I needed, I had to create an intermediate mysql database, with the data in a format that Cyfe could then pick up and use with it's built-in MySQL integration.
A must have for digital marketers
Opmerkingen: We love how easy is the dashboard creation and the multiple options to share the reports. We also like how much the software has evolved since 2016 when we first started using it: its looks, functions, data integrations. We love that feeling that the software has matured along us.
Pluspunten:
It's very easy to create your dashboard and populate it with widgets from different data sources like social media, e-mail marketing software, CRM, or just custom data in an spreadsheet. You can visualize the data in order to tell a more meaningful story. The process is very user-friendly and soon you will be constantly tweaking you dashboards in order to add even more relevant data.
Minpunten:
Some API's might stop working, but this is not something that Cyfe can control. You just need to be alert in order to keep your dashboards updated.
Eerder overwogen alternatieven:
Horrible Customer Service and Too Limited on Customizing Data
Opmerkingen: In the time using it it was a solid tool that helped our marketing team get a better grip on the vast amount of data we had on all of our platforms. However, the cancelation process has been an absolute nightmare so I would suggest looking at a different provider.
Pluspunten:
Cyfe was very easy and quick to set up and build dashboards for reporting across several channels.
Minpunten:
The dashboards were very limited on customization and creating calculated fields that would combine data across different channels and attach CRM data to specific campaigns and channels was not a feature. The customer service was the biggest issue I had, I was billed for 4 months (still being billed) and have attempted canceling my account 4 times and even sent in complaints to their contact us team several times with either no response or a response that said my account has been closed, yet I am still charged on a monthly basis.
Reactie Traject
2 jaar geleden
Hi Sawyer, we're sorry to hear you had trouble cancelling your Cyfe account. In looking at your interactions with our team, we see they helped you cancel a subscription in January. When you wrote back in recently, they discovered and helped cancel a secondary account that you'd created with Cyfe. We made an exception to our refund policy and refunded you for the charge on your secondary Cyfe account. If you're still having trouble, please reach out to [email protected] for assistance.
Great software but needs improvement
Opmerkingen: Overall Cyfe is great to view historical data at a glance, as long as the software doesn't erase your history due to password changes or glitches. It is a great idea, and the customizable dashboard is great but I feel that it could definitely use some improvements.
Pluspunten:
This is a great software to track social media, sales, marketing, and more. We use it to keep track of our social media growth and advertisements. It's nice to be able to see every platform in one spot and it makes searching for information a lot easier. We keep a separate spreadsheet and update it manually each week based on information collected from Cyfe. We like that you can search by date and metric, and it has been great to see our growth over the past few months!
Minpunten:
The Instagram widget is very glitchy, and every time you reset your password for your Instagram account, the Cyfe data erases and resets (hence why we keep a manual record of everything). This can be very frustrating for viewing historical data. Also, it would be awesome if the Twitter widget could be customized since it also will erase your data if you try and change any settings. Overall I think it's a great platform but definitely needs some work when it comes to keeping historical data secure. We're constantly fretting over accidentally erasing our data and don't want to mess with the settings too much. We were hoping to not have to keep manual records at all once implementing Cyfe, but we feel that we still need to just as a backup.
High productivity real-time monitoring tool
Opmerkingen: Thanks to Cyfe, the impact of my social content improves noticeably by observing the metrics, the times of greatest impact. What content is read and what is not. Even differentiate organic content from paid content.
Pluspunten:
What I liked the most was the possibility of monitoring the company's social networks. Post content and see the impact on the networks. Analyze the website and optimize the content based on the metrics.
Minpunten:
I had no major problems today. In the past it was tedious to configure the different accounts.
Reactie Traject
2 jaar geleden
Thanks, Armando. We're glad you're loving Cyfe!
