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Swept
Wat is Swept?
Vertrouwde commerciële software voor schoonmaakdiensten! Swept maakt eenvoudige, slimme schoonmaaksoftware die speciaal is ontworpen voor de schoonmaak- en commerciële reinigingssector. Deze gebruiksvriendelijke en intuïtieve schoonmaaksoftware biedt urenregistratie, planning, inspectie, berichten, probleemrapportage en meer. De missie van Swept is om schoonmaakbedrijven te helpen hun schoonmakers en klanten te behouden door de communicatie tussen managers en werknemers te stroomlijnen en ze een concurrentievoordeel te bieden.
Wie gebruikt Swept?
Schoonmaakbedrijven en commerciële schoonmaakbedrijven die hun schoonmakers en klanten willen behouden door de communicatie tussen managers en werknemers te stroomlijnen.
Twijfels over Swept?
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Swept
Reviews over Swept
User friendly
Opmerkingen: Swept has been affordable and offered time clock solutions as well as inspection reports. Customer service is excellent. Lots of help tools available online as well.
Pluspunten:
Super easy for staff to clock in/out. Great features to be able to message staff assigned to locations. Time sheets available to staff are very helpful. Security info attached to locations is an ideal tool. The ability to change the language is nice for messaging.
Minpunten:
Messaging features should be expanded to be able to message individual staff or groups instead of having to use a location. Shifts should be able to be designed without having a start time and end. Notifications of staff not clocking in by a certain time at the end of each day should be a function. More reports options would be ideal. Would be nice to be able to alter job locations in the cleanings reports.
I love the app, it truly helps with loss of time and money by tracking employee production.
Opmerkingen: It's been really good.
Pluspunten:
The fact I can see where they are and how long they worked.
Minpunten:
The messaging has really taken a step back with this last update. Our employees text when they arrive on site and when they leave, which makes it easy for a manger to look at their phone and know whether or not someone is at their location. Now you have to log onto the app and check the app for who is working where. It's several steps that our people shouldn't have to do when they are in the middle of a job. It doesn't seem like a tough fix to time stamp EVERY message that is sent... I helps when people can't log in or out for some reason. Backup processes...
Reactie Swept
3 jaar geleden
Hi Steve. Thanks for your comments. We are so happy to hear that Swept is helping you. We are always innovating and evolving to meet our customers' needs so we appreciate your feedback.
Dlp
Pluspunten:
It is Very easy to use and the type of things it should do are great
Minpunten:
Geofencing doesn’t always work Customer service is terrible Very costly for what I get
Reactie Swept
3 jaar geleden
Hi Dan, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. Please could you contact us at [email protected] and we'll work with you to resolve any issues as quickly as possible.
Swept is a great tool!
Opmerkingen: We've appreciate all of it being together: time record, inspections, communication, check-lists, training videos and customer service is helpful and professional.
Pluspunten:
Our company loves the inspection features, location specific communication, and the mood reports to help our cleaners communicate with supervisors. These are just a few of the features we like.
Minpunten:
Unfortunately we have a sad face about a specific mileage report not available (yet, I'm hopeful). When I approve hours have to write down the mileage individually from Time Travel feature. Gets a bit timely. And no place to include HR notes tagged to employees.
Reactie Swept
3 jaar geleden
Hi Kevin. It's wonderful to hear you are enjoying using Swept as your all-in-one solution. In terms of the mileage report, we are always innovating and evolving to meet our customer needs. I will put this in as a feature request for our Product team. Thanks for your feedback and for helping to shape Swept. We hope to turn your sad face into a happy face!
Swept Review
Opmerkingen: It’s been a roller coaster, sometimes it works and sometimes it doesn’t.
Pluspunten:
Been able to upload photos and the resolution has gotten better.
Minpunten:
Sometimes when uploading pictures to the work orders they don’t upload and take long to upload. Can’t upload more than 25 pictures per report if more images are added report doesn’t sent out.
Reactie Swept
2 jaar geleden
Hi Josue. Thanks for your comments. We are always innovating and evolving to meet our customers' needs and we promise we will do better! We would like the opportunity to investigate your feedback further. Please could you contact us at [email protected] and I'll work with you to resolve any issues as quickly as possible.