My Music Staff

"Couldn't run my music school without it"

Pluspunten: It is extremely simple and easy to use. I only use the Students, Family and Calendar portions of it, and it serves well beyond what I need it for. So easy to view schedule and filter and organize it based on location, teacher, student, etc. i LOVE , as do the parents, the 24-hour in advance automatic reminders auto-texted or e-mailed (your choice).

Minpunten: Besides a couple of very minor workflow impedances, it would be nice to integrate the calendar with an existing website, rather than only having the option to do so with the current website.

"It's great once you get to know it"

Opmerkingen: For a relatively low cost, this software is helping me grow and define my business. The company was extremely responsive when the pandemic hit and new features were unveiled quickly. I am able to run my appointments just as easily from zoom as face to face using the software tools they provided. Overall, I would recommend this product as a great tool for a studio.

Pluspunten: It makes scheduling and keeping track of payments a breeze. Everything is all in one place and generating reports is also simple. For the most part, it does more than I had expected/hoped.

Minpunten: For people who prefer having support via the phone, this is not a good option. There are many times that I wish I could just dial a number to get an answer. That being said, they respond quickly via email. There is also a learning curve with this software that might be a barrier to some.

"Piano "

Opmerkingen: Good

Pluspunten: Calendar keeps up with apointmments and like the posting of payments

Minpunten: Having trouble with posting payment and when I post a payment it shows a balance

"2 months in- loving it!"

Opmerkingen: The customer service is exceptional. It's really like having a 'staff.' Responses are prompt and answer the question asked, usually along with additional suggestions. The staff checks in about once a month to see if you need help with anything. They are great at anticipating what you might need. For example, during the Corona shutdown they were quick to get online teaching platforms integrated with their scheduling program. They went above and beyond by offering tutorials about getting started teaching online for those of us who had never done it before.

Pluspunten: I have been using My Music Staff for a couple of months now. My favorite feature is the auto billing from the calendar. Students can change times or cancel lessons themselves which eliminates a lot of the administrative work. I love that I can email students or parents or both seamlessly. I use the online resources feature to upload audio or video customized for each student. It's easy to email notes to parents or students and also maintain private notes for myself. I also like that there is an easy check box for when students pay at the lesson. Just check the box, no need to enter a payment. I like the setting that a cancelled lesson automatically creates an open 'makeup' spot in my schedule that ask students can see and claim.

Minpunten: I offer tiered pricing for families. So the first student in a family is full priced, the 2nd is discounted, and the 3rd is more discounted than the 2nd. There isn't a good way to do that on this site. I can assign different prices per student, but if the 'first' child in the family cancels, but child 2 and 3 still do lessons, I have to manually adjust the price. I also don't like that the invoicing shows a balance owed all month long, although it does adjust as needed. For example, my students pay at the end of the month. But on the first of the month, it shows that they owe for the full month. They won't get an invoice until the end of the month, But if they (or I) check their account before then, I would prefer to see a current balance for lessons taken, not lessons taken and scheduled.

"Can't be beat!"

Opmerkingen: The experience has been great! The support team is wonderful and very quick to respond!

Pluspunten: The amazing features (unlimited storage!!!! to paypal and square integration to calendar and billing and lesson note management) come at such an affordable price and in such a user friendly software!

Minpunten: There are frequent updates but they never seem to get to certain features that keep being requested (such as a timer on the practice log and the ability for teachers to see the same view as students see when they log in).