My Music Staff

Couldn't run my music school without it

Pluspunten:

It is extremely simple and easy to use. I only use the Students, Family and Calendar portions of it, and it serves well beyond what I need it for. So easy to view schedule and filter and organize it based on location, teacher, student, etc. i LOVE , as do the parents, the 24-hour in advance automatic reminders auto-texted or e-mailed (your choice).

Minpunten:

Besides a couple of very minor workflow impedances, it would be nice to integrate the calendar with an existing website, rather than only having the option to do so with the current website.

Ideally for anyone managing a small music school

Opmerkingen: Really positive. Support staff are great and there is plenty of resources to problem solve any booking requirements. It’s nice to see that the software is still being updated and invested in which makes me hopefully for the tools it will provide in the near future.

Pluspunten:

It has features that I didn’t realise I would need. It’s the best blends of resources for music teachers and management software.

Minpunten:

The experience on phones feels clunky and difficult to navigate. All my staff use it on their phones and would prefer an app that is more condensed for just their day of teaching.

My Music Staff from a Person who is not techie

Opmerkingen: The problems solved by using My Music Staff include: 1. Streamlining the administrative processes of teaching music. 2. Automating lesson scheduling, billing, and invoicing. 3. Keeping track of student progress and attendance. 4. Reducing the time spent on administrative tasks. The benefits of using My Music Staff include: 1. Increased efficiency and productivity for music teachers. 2. Improved communication between teachers and their students. 3. Easier access to resources, such as music theory and practice materials. 4. Increased visibility into student progress and performance. 5. The ability to customize the system to meet individual teaching needs.

Pluspunten:

- My Music Staff allows users to manage their music teaching business from one convenient location. - It is easy to use and navigate, with an intuitive interface.- My Music Staff provides great customer support and they have a wide variety of features such as scheduling, invoicing, and communication tools.- It offers a comprehensive range of features and is constantly being updated with new features.

Minpunten:

Some users have reported that the customer service can be slow to respond.- Reports can be difficult to generate.- There are some limitations when it comes to customizing the look and feel of the website.

Looks great on the website, doesn't it?

Opmerkingen: I was SO excited to find this service. But I've been SO disappointed in them, and can't wait to transfer everything to a new service later this year.

Pluspunten:

MMS promises to handle all of your music studio needs, from scheduling to billing to communications, and indeed, it has modules for all of those plus repertory records, lending library management, downloadable/playable resources, and even mileage. So if you want software that LOOKS like it does everything, you've found it!

Minpunten:

None of these modules seem actually to have been tested by actual music teachers. Scheduling is ridiculously complicated, especially when students want to cancel or reschedule. Billing leads to a minimum of five confused emails from parents each month because of MMS's bizarre policies regarding past-due payments and account balances. Emails cannot be sent to students and parents simultaneously—they're automatically BCC'ed, leading to confusing message threads and miscommunications. Even the lesson notes and blog features are poorly handled—they don't auto-save, so an accidental tab closure can lead to the loss of an entire lesson's worth of notes, and formatting is bizarrely non-standard. (Don't even think about cutting and pasting.)

My Music Staff Falling Behind

Opmerkingen: We've been using MMS for over 4 years now. When we first found this program it was the all-in-one solution we were looking for but unfortunately, as the years have progressed, the site has gotten much slower to work with, updates made are off-point and not helpful and the program is falling behind in offering features that are standard with others. Most noticeable is the lack of an activity feed or notification system. While other customer management and team work platforms have made this piece a base offering, My Music Staff has no way to indicate who is making changes in the database, when changes are made or a way to be notified. They occasionally roll out new features which are of little use. The Beta Attendance update, still in Beta after more than a year has more steps than the original method and makes the routine more cumbersome instead of streamlining. Despite being around since 2013, My Music Staff is still lacking an application made specifically for your phone further hindering their usability. While we'd really like to continue using this program, the lack of investment to keep up with development and customer needs puts it on the verge of being outdated.

Pluspunten:

Ease of set it and forget it weekly lesson management and invoicing for clients.Calendar is user friendly

Minpunten:

Not responsive to feedback, input. No feed or alert for user changes in any way makes it extremely difficult to track if a teacher makes a change or someone has changed something that will impact your client's billing.The adjustments they do make seem to glitch the system at times.